eCommerce Fulfillment Optimization Intern

Posted Yesterday
Be an Early Applicant
Quincy, MA, USA
In-Office
34K-38K Hourly
Internship
AdTech • eCommerce • Food • Marketing Tech • Retail
We provide cutting-edge, seamless omnichannel experiences for customers—no matter when, where or how they choose to shop
The Role
Supports e-commerce fulfillment optimization through validation testing of dynamic batching algorithms, associate feedback collection, data analysis, and performance recommendations. The intern documents testing results, identifies improvement opportunities, and contributes to continuous improvement initiatives in online grocery fulfillment. The role requires regular store visits and collaboration with fulfillment associates and strategy teams.
Summary Generated by Built In
Category/Area of Expertise: Internship
Job Requisition: 553249
Address: USA-MA-Quincy-1385 Hancock Street
Store Code: Fulfillment & Network Strategy (5169084)
A great career opportunity
Ahold Delhaize USA, a division of Netherlands-based Ahold Delhaize, is the parent company for Ahold Delhaize's U.S. companies, including its local brands, Food Lion, Giant Food, The GIANT Company, Hannaford and Stop & Shop, and the U.S. services companies, Retail Business Services, Peapod Digital Labs and ADUSA Supply Chain. When considered together, the local brands of Ahold Delhaize USA comprise the largest grocery retail group on the East Coast and the fourth largest grocery retail group in the nation, operating more than 2,000 stores and distribution centers across more than 20 states and serving millions of customers each week through a uniquely local omnichannel experience. The Ahold Delhaize USA company team includes just over 100 associates across all East Coast office locations.
Internship Overview:
Get an insider view of the fast-changing grocery retail industry while developing relevant business, technical and leadership skills geared towards enhancing your career. This paid Internship experience is an opportunity to help drive business results in an environment designed to promote and reward diversity, innovation and leadership. Our mission is to create impactful early talent programs that provide cohorts with meaningful project work, learning and development sessions, and mentorship opportunities .
** Applicants must be currently authorized to work in the United States on a full-time basis and be available from May 24, 2027, through August 13, 2027. We have a hybrid work environment that requires a minimum of three days a week in the office. Please submit your resume including your cumulative GPA. Transcripts may be requested at a future date.**
  • Approximate 12-week Internship session with competitive pay
  • Impactful project work to develop your skills/knowledge
  • Career assistance & mentoring in obtaining full-time positions within ADUSA
  • Leadership speaker sessions and development activities
  • One-on-one mentoring in your area of interest
  • Involvement in group community service events
  • Networking and professional engagement opportunities
  • Access to online career development tools and resources
  • Opportunity to present project work to company leaders and gain executive visibility

Department/Position Description:
Facility Strategy and Solutions is ADUSA's center of excellence for e-commerce fulfillment, helping our local brands deliver best-in-class operational performance. Through data-driven planning and optimization of service levels, productivity, and capacity, we enable scalable growth across the rapidly expanding online grocery business.
This role will support our dynamic batching initiative, which transforms incoming e-commerce orders into optimized shopping batches that balance operational efficiency with customer urgency. The intern will be responsible for conducting validation testing, gathering associate feedback, and providing recommendations to enhance batching algorithms and overall performance.
Qualifications:
Basic Qualifications :
  • Currently pursuing a degree in Industrial Engineering, Supply Chain Management, Operations Research, Data Analytics, Computer Science, or a related field.
  • Strong analytical and problem-solving skills with the ability to interpret data and identify trends or improvement opportunities.
  • Proficiency in Microsoft Excel and experience working with data sets to perform analysis and validation.
  • Effective communication skills, with the ability to gather feedback from associates and present findings and recommendations clearly.
  • Detail-oriented and organized, with the ability to manage testing activities, document results, and support continuous improvement initiatives.
  • Reliable transportation is required to support weekly visits to the assigned store.

Preferred Qualifications :
  • Experience with SQL, Python, or data visualization tools (Power BI, Tableau).
  • Coursework or experience in optimization, simulation, or operations research.
  • Familiarity with e-commerce, retail operations, or supply chain processes.
  • Experience conducting testing, quality assurance, or process improvement projects.

Individual cohort pay rates vary based on location, academic year, and position.
Non-Tech Roles:
ME/NC/PA/SC Salary Range: $18.10 - $34.20
IL/MA/MD Salary Range: $20.00 - $37.80
#LI-MB1
At Ahold Delhaize USA, we embrace and celebrate diversity. Our employees and prospective employees are treated with fairness, respect and dignity. We provide an equal opportunity workplace committed to hiring, training, compensating, and promoting persons based on their talents and abilities and without regard to race, religion, color, national origin, gender, sexual orientation, age, family status, veteran status, disability status, or any other applicable characteristics protected by law.

Skills Required

  • Currently pursuing a degree in Industrial Engineering, Supply Chain Management, Operations Research, Data Analytics, Computer Science, or a related field
  • Strong analytical and problem-solving skills, including the ability to interpret data and identify trends or improvement opportunities
  • Proficiency in Microsoft Excel and experience working with data sets for analysis and validation
  • Effective communication skills for gathering associate feedback and presenting findings and recommendations
  • Detail-oriented and organized, with the ability to manage testing activities, document results, and support continuous improvement initiatives
  • Reliable transportation to support weekly visits to the assigned store
  • Currently authorized to work full-time in the United States
  • Available from May 24, 2027, through August 13, 2027
  • Experience with SQL, Python, or data visualization tools such as Power BI or Tableau
  • Coursework or experience in optimization, simulation, or operations research
  • Familiarity with e-commerce, retail operations, or supply chain processes
  • Experience conducting testing, quality assurance, or process improvement projects

What the Team is Saying

Claire Peters

Ahold Delhaize USA Compensation & Benefits Highlights

  • Healthcare Strength Core medical, dental, and vision plans are administered centrally under formal welfare plan documents, pointing to a mature, comprehensive offering. Materials also highlight options like HSAs/FSAs, mental-health and EAP resources, and in some cases inclusive provisions such as abortion travel benefits.
  • Retirement Support Multiple brands promote a 401(k) savings plan with company match, with examples published by Food Lion for eligible associates. Unionized banners such as Stop & Shop additionally reference maintained pension benefits, reinforcing depth in long-term financial support.
  • Parental & Family Support Company and brand pages describe paid parental leave, adoption/surrogacy assistance, and guidance around life events such as childbirth and caregiving. Some banners also note inclusive family benefits like domestic-partner coverage and fertility support.

Ahold Delhaize USA Insights

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The Company
HQ: Chicago, IL
10,000 Employees
Year Founded: 2018

What We Do

Ahold Delhaize USA, a division of global food retailer Ahold Delhaize, is part of the U.S. family of brands, which includes five leading omnichannel grocery brands – Food Lion, Giant Food, The GIANT Company, Hannaford and Stop & Shop. Our associates support the brands with a wide range of services, including Finance, Legal, Sustainability, Commercial, Digital and E-commerce, Technology and more. Our team includes some of the best and brightest talent from a variety of backgrounds, ranging from decades-long careers in retail to fresh perspectives from outside our industry. With a purpose-driven culture grounded in our values of courage, care, integrity, teamwork and humor, we are committed to fostering a culture of belonging where everyone is valued. Our team shares a common motivation to drive change, take ownership and enable the brands we support to nourish their customers and communities. We thrive on supporting great local grocery brands and their strategies. As part of the largest grocery retail group on the East Coast, we understand our vital role in enabling healthier people and a healthier planet and have an ongoing commitment to driving sustainable change that leads to a thriving food system, nourishes local communities, and creates a better world.

Why Work With Us

We love fresh perspectives, not just fresh produce. We believe that an inclusive workplace fosters creativity, accelerates innovation, and helps us create an even better product. At Ahold Delhaize USA, you’ll find coworkers who are caring and committed, and who focus on dreaming big and getting things done.

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Ahold Delhaize USA Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Typical time on-site: 3 days a week
HQChicago, IL
Carlisle, PA
Landover, MD
Mauldin, SC
Quincy, MA
Salisbury, NC
Scarborough, ME
Learn more

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