eCommerce & Digital Strategy Manager

Posted 5 Days Ago
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DKI Jakarta, IDN
In-Office
Entry level
Travel • Hospitality
The Role
Manage the hotel’s website, online distribution platforms, third-party listings, and digital media presence. Ensure accurate property content, analyze website performance, improve traffic acquisition and conversion rates, achieve online sales and revenue targets, maintain consistent brand representation across digital and social channels, and support regional and corporate digital strategies.
Summary Generated by Built In
Manage the hotel’s website and position it as the priority channel of electronic distribution, manage the hotel’s online platforms and digital media campaigns and optimise the hotel’s overall digital presence.

Key Responsibilities
  • Ensure the accuracy of property content and presentation on all digital platforms, aswell as third-party portals and websites where the hotel is listed and distributes inventory
  • Report, analyse and act upon brand.com statistics and constantly come up with strategies to enhance performance and Key Performance Indicators (KPIs)
  •  Responsible for reaching the targeted website sales and revenue share
  • Optimise the traffic acquisition strategy and conversion rate
  • Ensure consistent brand delivery through social and digital channels in line with corporate guidelines
  • Support the implementation of the strategies and projects of the brand and its regional and corporate offices
  • Take ownership of the hotel’s presence online and its representation across all digital platforms


About
Founded in Germany in 1897, Kempinski Hotels has long reflected the finest traditions of European hospitality. Today, as ever, Kempinski is synonymous with distinctive luxury.Located in many of the world's most well-known cities and resorts, the Kempinski collection includes hotels in a grand manner, pace-setting modern establishments and older hotels of individual charm. All blend gracefully into their surroundings and offer luxurious accommodation, superb cuisine and unrivalled facilities - complemented by impeccable service.For leisure and business guests alike, the name Kempinski has long been synonymous with style, mobility and efficiency. Put simply, they are the first choice for the discerning individual.In addition to operating many of the finest city hotels in the world, Kempinski is a name that can now be found in many exciting resort locations, each combining local flair and ambience with the international standards of service and luxury that Kempinski guests have come to expect.
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The Company
HQ: Geneva
9,010 Employees
Year Founded: 1897

What We Do

Kempinski Hotels is a German luxury hotel management company, recognized as Europe's oldest luxury hotel group, operating upscale hotels worldwide and focusing on creating memorable guest experiences.

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