About the Company
The Jasco Group is a dynamic, multi-brand business operating across business-to-business, direct-to-consumer, pureplay and omnichannel retail environments. As part of our continued digital expansion, eCommerce is a key strategic growth channel for the Group, supporting both trade and consumer customers through integrated online solutions.
Our digital platforms play a critical role in delivering seamless purchasing experiences, strengthening customer relationships and driving long-term growth across all divisions.
Joining our fast-paced, growth-focused eCommerce team, the eCommerce Coordinator is responsible for the day-to-day operational integrity and technical execution of our online platforms.
This role ensures product data accuracy, promotional setup, platform functionality and overall website performance across multiple digital storefronts. Working closely with Marketing, Product, IT and external development partners, you will support platform configuration, integration management, testing of new functionality and ongoing website optimisation.
This is an exciting opportunity for a detail-driven, technically confident eCommerce professional who thrives in a multi-channel environment and enjoys improving systems, solving problems and contributing to digital growth.
Key Responsibilities
Product & Catalogue Management
Create, edit and maintain product listings (titles, descriptions, images, variants, attributes).
Manage and merchandise collections across websites.
Ensure data accuracy, content consistency and adherence to platform standards.
Website Operations & Promotions
Schedule and publish website promotions (discount rules, sale setup, landing pages, banners).
Support technical implementation of campaigns and onsite updates.
Conduct detailed QA testing across product pages, collections and promotional builds.
Platform Maintenance & Technical Support
Troubleshoot website issues and log bugs with developers/platform support.
Support platform configuration and assist with ongoing Shopify Plus optimisation.
Assist with ERP integration support and data flow integrity.
Maintain technical SEO elements (metadata, redirects, indexing basics).
Support feed management tools and prepare for future marketplace expansion.
Assist with UAT for new functionality and platform updates.
Reporting & Analysis
Produce sales and website performance reports using Google Analytics and platform reporting.
Identify operational efficiencies and site improvement opportunities.
Platforms & Tools
Shopify Plus
ERP systems
Adobe Commerce
Google Analytics
Feed management tools
Spreadsheet and reporting tools
SEO reporting tools (e.g. SEM rush etc)
2–4+ years of experience in eCommerce coordination, digital merchandising, platform administration, or a related online retail support role.
Hands-on experience with Shopify Plus, Adobe Commerce, or comparable eCommerce platforms.
Strong product catalogue management experience, including product setup, variants, attributes, promotions, and content updates.
Exposure to ERP-integrated environments with an understanding of how systems, platforms, and data flows connect across the eCommerce ecosystem.
Demonstrated technical aptitude — able to understand platform logic, integrations, and troubleshooting workflows, with the curiosity and willingness to quickly learn new systems.
Comfortable taking end-to-end ownership of website administration, from setup and configuration through QA, issue resolution, and ongoing optimisation.
A technical, systems-oriented mindset — this role is suited to someone who enjoys improving platform functionality and process efficiency, rather than purely executing day-to-day trading operations.
Understanding of website architecture, basic technical SEO, and onsite performance best practices.
Experience working with developers, external agencies, or platform support teams to resolve issues and implement updates.
Strong reporting and analytical capability, including experience with Google Analytics, spreadsheets, and platform reporting tools.
Highly organised, detail-driven, and methodical, with a strong QA discipline and ability to manage multiple priorities in a fast-paced environment.
Skills Required
- 2-4+ years of experience in eCommerce coordination, digital merchandising, platform administration, or a related online retail support role.
- Hands-on experience with Shopify Plus, Adobe Commerce, or comparable eCommerce platforms.
- Strong product catalogue management experience, including product setup, variants, attributes, promotions, and content updates.
- Experience with ERP-integrated environments and understanding of system, platform, and data-flow connections.
- Technical aptitude and ability to understand platform logic, integrations, and troubleshooting workflows.
- Ability to take end-to-end ownership of website administration, including setup, configuration, QA, issue resolution, and optimisation.
- Technical, systems-oriented mindset focused on platform functionality and process efficiency.
- Understanding of website architecture, basic technical SEO, and onsite performance best practices.
- Experience working with developers, external agencies, or platform support teams to resolve issues and implement updates.
- Strong reporting and analytical capability using Google Analytics, spreadsheets, and platform reporting tools.
- Highly organised, detail-driven, methodical, and able to manage multiple priorities in a fast-paced environment.
What We Do
Satellite Office is a premium offshoring and staff-outsourcing provider that helps businesses build dedicated, high-performing teams in the Philippines. It recruits and supports talent across customer service, sales, IT and software development, finance, marketing, creative design, and back-office operations. Its end-to-end services include recruitment, onboarding, HR, payroll, technology infrastructure, facilities, and ongoing account management for international clients from offices in Australia, the United States, and the Philippines.
