At DICK’S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams. We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve.
If you are ready to make a difference as part of the world’s greatest sports team, apply to join our team today!
OVERVIEW:
The eCommerce Experience Strategist – eComm Experience is a subject matter expert for the overall performance and Athlete experience related to the Program area of focus (i.e. Email, Search, Product Recommendations, etc). This role acts as an advocate for the Athlete and is a key contributor to developing strategy, driving improvement and managing the overall effectiveness of their area of focus. The Strategist will utilize data to make decisions and will align their workload to the optimization of channel or feature-specific KPIs and overall goals of the organization. This role will research consumer behavior, mine data for opportunities and play a key role in developing and maintaining a pipeline of improvement opportunities as we seek to continuously refine our capabilities in eCommerce.
Job Duties & Responsibilities
Perform analysis and research to define and understand Athlete expectations related to the online athlete experience. Build and maintain exceptional cross-functional relationships as a partner in an effort to build actionable strategies and tactics.
Lead the implementation of various athlete-facing initiatives that will improve the Athlete Experience. Leadership will be comprised of planning and executing plans with cross-functional partners across the enterprise and managing communication effectively to drive a positive outcome.
Communicate with clear and compelling information that is used to make decisions across the organization, within the department, and with key cross-functional stakeholders.
QUALIFICATIONS:
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Bachelor's Degree
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3-5 years of relevant experience
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Process design (preferred)
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User-centered design training or experience (preferred)
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Familiarity with enterprise reporting tools such as INTERA, Tableau, etc. is a plus
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Mastery of the MS Office suite of products (i.e. PowerPoint and Excel)
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Familiarity with database structures and capabilities (preferred)
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Ability to manipulate and analyze large data sets and draw insight
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Qualitative research capabilities and analysis (market, consumer etc.)
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Understanding of the eCommerce direct-to-consumer fulfillment market and dynamics
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Ability to communicate effectively in written, verbal and in presentations
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Keen intellectual curiosity and passion for continuous improvement
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Ability to effectively partner across the enterprise and establish and maintain strong partnerships
#LI-SL1
Targeted Pay Range: $67,100.00 - $109,000.00. This is part of a competitive total rewards package that could include other components such as: incentive, equity and benefits. Individual pay is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations. We review all teammate pay regularly to ensure competitive and equitable pay.DICK'S Sporting Goods complies with all state paid leave requirements. We also offer a generous suite of benefits. To learn more, visit www.benefityourliferesources.com.
Dick's Sporting Goods Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Dick's Sporting Goods and has not been reviewed or approved by Dick's Sporting Goods.
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Healthcare Strength — Offers medical, dental, and vision coverage, plus life and disability insurance for eligible full-time teammates. Feedback suggests mental health resources, free counseling, and generous fertility benefits (including multiple IVF cycles in some cases) enhance perceived healthcare value.
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Retirement Support — Provides a company-matching 401(k) with eligibility extending to part-time teammates, along with a 529 college savings plan and the ability to take loans against 401(k) savings. Feedback suggests these features are seen as competitive for retail and add meaningful long-term value.
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Parental & Family Support — Includes paid parental leave and adoption assistance, alongside everyday supports like DailyPay for flexible access to earned wages. Feedback suggests these family-oriented benefits complement base pay for many teammates.
Dick's Sporting Goods Insights
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What We Do
YOU LIVE AND BREATHE SPORTS. SO DO WE. In work and in life. On the field, the court or the ice. Nothing wins like a commitment to excellence; to your team and your goals. At DICK’S Sporting Goods, it’s this kind of thinking that inspires our mission. Our culture is the result of people who give their all and always have their head in the game. People who are Passionate, Committed, Skilled and Driven to help athletes – and one another – achieve their personal best. That includes sharing our success to fund local teams, coaches and mentors. Sports can shape who we are and who we’re becoming. They can build character, transform communities and change lives. Our recognition of the power of sports creates a sense of purpose that empowers us to perform at the highest level for the athletes and communities we serve. If you love sports as much as we do, join us now. Opportunities exist at our 800+ Retail Stores, 5 Distribution Centers, and Corporate/Customer Support Center in Pittsburgh. Apply online at: DicksSportingGoods.jobs Headquartered in Pittsburgh, DICK'S also owns and operates Golf Galaxy and House of Sport stores, as well as GameChanger, a youth sports mobile app for scheduling, communications, live scorekeeping and video streaming. DICK'S offers its products through a dynamic eCommerce platform that is integrated with its store network and provides athletes with the convenience and expertise of a 24-hour storefront. To learn more about DICK'S visit our: Investor Relations Page: investors.dicks.com Check Out Our Sideline Report: investors.dicks.com/news/sideline-report Search & Apply for Jobs: dicks.com/jobs
