At HCSC, our employees are the cornerstone of our business and the foundation to our success. We empower employees with curated development plans that foster growth and promote rewarding, fulfilling careers.
Join HCSC and be part of a purpose-driven company that will invest in your professional development.
Job SummaryThis ten-week paid internship is located in Chicago, ILWhat Are Your Responsibilities?
Operations Enablement Interns are responsible for actively participating in HCSC’s formal internship program that leverages your skills, knowledge, and capabilities while providing meaningful experience supporting business objectives and member-focused solutions. Working closely with cross-functional teams in both business and technical areas, the Operations Enablement Intern will contribute to project work, analyze information, and support the development of solutions that address organizational needs. The Operations Enablement Intern is responsible for learning and applying specific aspects of the organization's processes, programs, and technologies while demonstrating increasing independence and ownership of assigned deliverables.
This role will also need to:
- Own components of project work and deliverables with guidance from an assigned mentor and manager.
- Conduct research, analyze data and information, and develop recommendations that inform real business decisions.
- Collaborate with cross-functional teams.
- Support departmental initiatives that improve business outcomes and the member and client experience.
- Develop and deliver a final internship presentation to department leadership covering the project, results, and recommendations.
- Maintain complete confidentiality of company business and comply with HIPAA, Diversity Principles, Corporate Integrity, and applicable compliance policies.
What Do You Need To Be Successful?
- Experience managing customer relationships, suppliers and/or contracts is a strong plus
- Excellent teamwork and collaboration skills is a strong plus.
- Knowledge of Government Programs (Medicaid/Medicare) is a plus.
- Knowledge of Regulatory requirements is a plus.
- Prior experience working with cross-functional teams is a plus. (IT, Finance, Procurement, etc.)
- Prior Intern or related work experience is a plus.
- Involvement in student associations/organizations or participation in relevant campus competitions is a plus.
- Strong interpersonal skills including clear and concise verbal and written communication is a plus.
- Strong organizational and multi-tasking skills with the ability to prioritize and support multiple projects.
- Ability to manage relationships and communicate effectively and professionally with co-workers, leaders, customers, etc.
- Eagerness to acquire the necessary knowledge, skills, and judgment to accomplish a result or to serve customers’ needs effectively.
- Results-oriented with a continuous improvement mindset and an ability to grasp new and unfamiliar concepts.
- Practical, developed PC skills, especially Excel, Word, PowerPoint, Power BI, MS Teams, SharePoint and Outlook.
What Are the Requirements You Must Meet?
- Pursuing a bachelor’s degree; rising senior with a major in business administration, communications, information security or information technology. Other majors may be considered.
- Graduation date between December 2027 and June 2028
- Minimum cumulative GPA of 3.0/4.0.
- Available for the full duration of the 10-week program.
- Unrestricted authorization to work in the United States; sponsorship is not available for this role.
What Does the Internship Program Entail?
- Formal Intern Orientation to build business and industry acumen
- Challenging real-world, hands-on project
- Weekly networking opportunities among interns and company leaders
- Professional development workshops
- Volunteer activities
#LI-Hybrid
#LI-JT1
#hcscintern
Are you being referred to one of our roles? If so, ask your connection at HCSC about our Employee Referral process!
Pay Transparency Statement:
At Health Care Service Corporation, you will be part of an organization committed to offering meaningful benefits to our employees to support their life outside of work. From health and wellness benefits, 401(k) savings plan, pension plan, paid time off, paid parental leave, disability insurance, supplemental life insurance, employee assistance program, paid holidays, tuition reimbursement, plus other incentives, we offer a robust total rewards package for employees. Learn more about our benefit offerings by visiting https://careers.hcsc.com/totalrewards.
The compensation offered will vary depending on your job-related skills, education, knowledge, and experience. This role aligns with an annual incentive bonus plan subject to the terms and the conditions of the plan.
Flex employees are expected to be in the office a minimum of three days a week. Management will have discretion to modify an employee's weekly schedule for exigent circumstances.
HCSC Employment Statement:
We are an Equal Opportunity Employment employer dedicated to providing a welcoming environment where the unique differences of our employees are respected and valued. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristics. We are a drug-free and smoke-free workplace. Employment may be contingent upon successful completion of drug screening in accordance with applicable law.
Base Pay Range$19.13 - $34.17Exact compensation may vary based on skills, experience, and location.
Skills Required
- Pursuing a bachelor's degree
- Rising senior standing
- Major in business administration, communications, information security, or information technology; other majors may be considered
- Graduation date between December 2027 and June 2028
- Minimum cumulative GPA of 3.0 on a 4.0 scale
- Availability for the full ten-week internship program
- Unrestricted authorization to work in the United States
- Experience managing customer relationships, suppliers, or contracts
- Teamwork and collaboration skills
- Knowledge of Medicaid or Medicare government programs
- Knowledge of regulatory requirements
- Prior experience working with cross-functional teams
- Prior internship or related work experience
- Involvement in student associations, organizations, or relevant campus competitions
- Strong verbal and written communication skills
- Strong organizational and multitasking skills with the ability to prioritize multiple projects
- Ability to manage relationships and communicate professionally with coworkers, leaders, and customers
- Ability to learn new concepts and apply sound judgment
- Results-oriented mindset and commitment to continuous improvement
- Practical PC skills, especially Excel, Word, PowerPoint, Power BI, Teams, SharePoint, and Outlook
Health Care Service Corporation Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Health Care Service Corporation and has not been reviewed or approved by Health Care Service Corporation.
-
Retirement Support — A pension plan alongside a matching 401(k) is offered, an uncommon combination in the private sector. This combination is described as a standout element that helps retain employees.
-
Healthcare Strength — Healthcare options are broad, with multiple medical, dental, and vision choices, wellness incentives, and access to resources like on-site fitness centers and an EAP. These offerings add meaningful value beyond base pay.
-
Parental & Family Support — Paid parental leave (up to six weeks at full pay after one year), adoption assistance, and mothers’ rooms are available. These supports reinforce family needs alongside work commitments.
Health Care Service Corporation Insights
What We Do
Imagine Something New, Something Different. Health Care Service Corporation, a Mutual Legal Reserve Company (HCSC), is the largest customer-owned health insurer in the nation and the fourth largest overall. Operating through our Blue Cross and Blue Shield Plans in Illinois, Montana, New Mexico, Oklahoma and Texas (as well as a variety of affiliates and subsidiaries,) we are expanding access to high-quality, cost-effective health care. We are equipping members with information and tools so they can make the best health care decisions for themselves and their families. HCSC is continuously recognized as an employer committed to community, diversity and inclusion, training and development. HCSC is committed to pioneering the health care space in ways as effective as they are creative. If you are passionate about the impact you want to have through your work, with a desire to apply innovative thinking to new and emerging challenges, we encourage you to learn more about HCSC. Learn about what we stand for, how we work and the difference we’re making in the lives of our 15 million members. Join HCSC and discover what new ways of thinking can mean for you, your community, our customers and our organization. Divisions of Health Care Service Corporation, a Mutual Legal Reserve Company, an Independent Licensee of the Blue Cross and Blue Shield Association.
.png)
