Company - The Brand Look
Book
Position – E-Commerce
Specialist
No.of positions - 1
Location - JBR Tech park,
Whitefield.
Employment type - Internship
Salary Range – As per norms
Qualification – MBA
§ Freshers
with strong communication skills.
§ Excellent
verbal and written communication skills.
Job summary:
We are looking for a
detail-oriented and organized E-commerce Operations Executive to manage
day-to-day online sales operations for our corporate gifting business. The
candidate will be responsible for order processing, product listings, inventory
coordination, marketplace management, and ensuring smooth customer experience
across online platforms.
Key responsibilities:
Order Management
§ Process
and manage daily online orders
§ Coordinate
with warehouse and dispatch team for timely shipments
§ Track
shipments and resolve delivery issues
§ Handle
returns, replacements, and customer queries.
Marketplace & Website
Management
§ Upload
and update product listings (descriptions, pricing, images)
§ Optimize
product titles and keywords for better visibility.
§ Manage
catalogue updates and seasonal launches.
§ Monitor
product performance and stock availability.
Inventory Coordination
§ Track
stock levels and coordinate with procurement team.
§ Maintain
inventory reports.
§ Prevent
stock-outs and overstock situations.
Customer Support &
Coordination
§ Respond
to customer queries via email/phone/marketplace chat.
§ Coordinate
with sales team for bulk corporate orders.
Reporting & MIS
§ Prepare
daily/weekly sales reports
§ Support
management with data insights.
Requirements
§ Knowledge
on E-Commerce websites.
§ Good
Excel and MS Office skills.
§ Strong
coordination and communication skills.
§ Ability
to multitask and meet deadlines.
Benefits
Skills Required
- MBA qualification
- Strong verbal and written communication skills
- Knowledge of e-commerce websites
- Good Microsoft Excel and Microsoft Office skills
- Strong coordination and communication skills
- Ability to multitask and meet deadlines
What We Do
The Brand Look Book helps businesses create and send branded corporate swag, promotional products, employee gifts, welcome kits, and event merchandise. It curates and customizes products from multiple categories, supports rebranding and co-branding programs, and manages the process from strategy, sourcing, and packaging through warehousing, fulfillment, and shipping. Its offerings serve corporate gifting, employee engagement, rewards, loyalty, and B2B purchasing needs.
