E-Commerce Set Up Coordinator/Data Specialist

Description

Objectives:  Professionally handle E-Commerce set up sheets and ensure that these set ups are executed properly to support customer’s business. Assist in inventory and pricing maintenance for E-Commerce accounts. 

Responsibilities: 

· Retrieve and organize Assortments posted in SPL by Director of E-Commerce.

· Validate license restrictions for each league and customer.

· Update master human PLM file with new logos and products. 

· Create Image request form using master human PLM system for each project and request Images for submission to licensing.

· Formulate each customer’s set up sheet to pull in all the information needed.

· Create different set up sheets for each customer with all the information required by them. 

· Prepare Mass UPC upload sheet to create UPCs for new set ups.

· E-mail completed set up sheets with Images to each E-Comm partner. 

· Upload attributes and Images to customer’s portals (Belk, Dillard’s, Follett and Kohls). 

· Upload UPCs and product info to GXS catalog for customer’s that use this catalog. 

· Generate Inventory feed for each customer when we receive their SKUs. 

· Maintain pricing files for E-Commerce customers when needed. 

· Remove discontinued styles/logos from Inventory files. 

· Deactivate temporary out of stock Heat Seals that can’t be converted to embroidery. 

· Review fulfillment stage table for orders with errors or out of stock and communicate any cancellations to the customers via e-mail or by logging in to their 3rd party portals. 

· Update SPL planner/tracker with statuses for each project. 

· Assisting Kris with DTC new item set ups by creating UPCs and loading Inventory. 

· Assist with setting up new E-Commerce customers. 

· Handle additional duties as position evolves or as assigned.               

Requirements

 Qualifications:

1. High School Diploma or equivalent (Required)
2. Excellent Windows navigation skills 
3. High Level to expert knowledge of Excel
4. Proven ability to learn and use computer software
5. Minimum of 2 years of customer care needed or related field experience
6. Critical to meet deadlines with efficiency and accuracy
7. Attention to detail is vital to job performance
8. Excellent written and verbal communication skills.