E-Commerce Platform Product Manager

Reposted 20 Days Ago
San Jose, CA
In-Office
Mid level
Food • Software
The Role
The E-Commerce Platform Product Manager will plan solutions, design features, and optimize user experience while collaborating with multi-functional teams and analyzing market trends.
Summary Generated by Built In

About Our Company

WeBox is the leading intelligent marketplace delivering personalized group orders.

WeBox is driven by three core principles: customer obsession over competitor focus, a commitment to operational excellence, and a passion for growth. 

Our Mission and Vision

WeBox strives to deliver personalized group orders, ensuring that every group member enjoys the happiness of delivery. 

By 2032, we will achieve $1 billion in revenue by leveraging technology to become a leading provider of intelligent and sustainable solutions for group orders.

Job description

We are finding a dynamic and experienced Product Manager to join our team at WeBox. In this role, you will be responsible for the solution planning, feature design, and user experience optimization of our products. You will maintain a high sensitivity to user experience, continuously identifying optimization points to enhance user satisfaction. Additionally, you will keep abreast of competitors and industry trends, producing analytical reports and formulating flexible product strategies to drive innovation in industry solutions. Your role will involve accurately analyzing user group needs to define and design products, collaborating effectively with multi-functional teams to ensure quality implementation and project outcomes. The ideal candidate will have over 3 years of product management experience, strong data analysis skills, and a background in the restaurant or e-commerce industry. They should possess excellent project management skills, organizational coordination abilities, and the capacity to handle pressure while managing multiple tasks. Most importantly, they should be goal-oriented, capable of formulating and breaking down objectives while considering user feedback, business needs, and data insights.

Core Responsibilities
  • Responsible for the solution planning, feature design, and user experience optimization of WeBox products.
  • Maintaining high sensitivity to user experience, identifying product optimization points, continuously optimizing product user experience, and improving user satisfaction.
  • Maintain a keen awareness of competitors and industry trends, regularly produce analytical reports, and flexibly formulate product strategies in line with both short-term and long-term business goals to better promote innovation in industry solutions.
  • Accurately analyze user group needs to complete product definition and design, including product vision and goals, competitor analysis, product use cases, system and performance requirements, etc.
  • Excellent cross-team collaboration skills, able to work effectively with multi-functional teams, ensuring the quality of implementation of solutions, and taking ownership of project outcomes.
Requirements
  • Mandarin and English required for professional communication
  • Over 3 years of experience as a Product Manager, with strong product planning skills. Prior experience in the e-commerce industry is a plus;
  • Strong data analysis skills, able to identify problems and optimize product solutions through data-driven insights.
  • Strong sense of responsibility, excellent project management and organizational coordination skills, and the ability to effectively collaborate across departments and business lines.
  • Strong ability to handle pressure, adept at managing and handling multiple concurrent tasks, with exceptional self-management and time management skills.
  • Goal-oriented, with the ability to formulate and break down objectives while considering user feedback, business needs, and data insights.
What we offer

Not only will you have the opportunity to grow your career with other food-obsessed colleagues who have a shared passion for creating delight for customers, but you will also work alongside a highly collaborative team that values leading with trust and respect, and taking smart risks. And 

~401k

~ Medical Health insurance

~ Dental & vision coverage

~ Employee Meal Program

Equal Opportunity Employer

WeBox is an equal-opportunity employer committed to hiring based on merit, competence, performance, and business needs. We do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

Note:

  • The base salary for this position will be determined based on the candidate's level of experience and qualifications.
  • This job description offers a general overview and may not encompass all responsibilities, tasks, or skills required. Additional duties may be assigned to meet the company's evolving needs.

If you meet the requirements and are interested in this position, please submit your application.

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The Company
HQ: San Jose, California
74 Employees
Year Founded: 2018

What We Do

WeBox is a leading intelligent marketplace, providing group customers with a personalized and customized experience. WeBox is driven by three core principles: customer obsession over competitor focus, a commitment to operational excellence, and a passion for growth.

WeBox is committed to offering Box Meals, Group Catering, Office Pantry services, and more, with a wide variety of customizable options, AI-driven personalization, and seamless delivery. Our features include Online Marketplace, Guest Order, Auto Order, Customer Reviews, Prime, Virtual Kitchen Club, Chef Ming and WeBox Mart.

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