About the Role
EPOS is seeking a visionary and hands-on E-commerce (Onsite Manager) to take full ownership of our corporate website’s digital operation experience. In this role, you will bridge the gap between creative UI design and technical web execution. You will be responsible for leading the end-to-end website strategy and onsite management, from crafting stunning website traffic and managing user-centric interfaces to ensuring seamless site performance, maximizing conversation rate and optimization.
The ideal candidate is a hybrid expert: a talented UI designer who understands user journeys, coupled with the technical acumen of a traditional Webmaster to manage site architecture and marketing performance for revenue growth.
Key Responsibilities1.Onsite Management (Merchandizing) & Personalization Web Page
- Overseeing the layout, appearance, and navigation of campaign pages and official website and storefronts across desktop and mobile app platforms.
- Define the website enhancement roadmap, prioritizing feature rollouts and design overhauls based on data insights.
- Lead the visual and interaction design structure of the corporate website, ensuring a modern, cohesive, and premium brand aesthetic.
- Create wireframes, prototypes, storyboards, and user flows to optimize the website’s conversion rate (CRO) and user experience.
- Supporting major campaigns (like Mega Sales) by ensuring banners, vouchers, and product listings are effectively deployed and monitored
2. Website Management & Webmaster Duties
- Site Maintenance: Oversee daily website operations, ensuring high uptime, fast loading speeds, and zero broken links/errors.
- CMS & Content Management: Manage the website Content Management System (CMS), implementing layout updates, landing pages, and ongoing content uploads.
- SEO & Analytics: Implement on-page SEO best practices and track website performance using Google Analytics (or equivalent tools) to report on traffic, bounce rates, and user behavior.
- Monitor traffic sources, conversion efficiency, user experience on the homepage, and track the growth of core business.
- Security & Compliance: Monitor website security, manage domain/hosting configurations, and ensure compliance with data privacy regulations (e.g., GDPR, PDPA).
3. Project Management & Leadership
- Cross-Functional Collaboration: Partner closely with Marketing & Product marketing, agentic growth and Tech teams to translate business requirements into web features.
- Vendor & Developer Management: Act as the primary point of contact for external web development agencies or freelance developers, ensuring code quality and timely deployment.
Requirements
- Minimum 5 - 8 years of experience in web management, UI/UX design, or digital product management, with at least 2 years in a supervisory or managerial capacity.
- Bachelor’s degree in Computer Science, Web Design, Interactive Media, Information Technology, Graphic Design, or a related digital field. (Equivalent professional experience with a stellar portfolio will also be considered).
- Professional certifications in UI/UX (e.g., Google UX Design, Nielsen Norman Group), Human-Computer Interaction (HCI), Agile/Project Management (PMP/Scrum), or advanced Google Analytics/SEO certifications are highly advantageous.
- A strong portfolio demonstrating exceptional UI website design skills, clean layouts, and intuitive user journeys.
- Proficient in design tools such as Figma, Adobe XD, or Sketch.
- Deep understanding of CMS platforms (e.g., WordPress, Webflow, Shopify, or HubSpot).
- Strong foundational knowledge of HTML, CSS, and basic JavaScript (ability to communicate effectively with front-end developers).
- Proven experience with Google Analytics, Google Search Console, and SEO optimization frameworks.
- Excellent project management skills, strong stakeholder communication, and the ability to balance creative vision with technical constraints.
Benefits
📈 Flexi Benefit Allowances, Birthday gift & Medical Insurance
🎁 Annual Bonus: AWS (13th Month Salary) to reward your hard work
📈 Career Growth: Clear path to management roles
Skills Required
- 5-8 years of experience in web management, UI/UX design, or digital product management, with at least 2 years in a supervisory or managerial capacity.
- Bachelor's degree in Computer Science, Web Design, Interactive Media, Information Technology, Graphic Design, or related digital field (or equivalent professional experience with strong portfolio).
- Professional certifications in UI/UX (Google UX Design, Nielsen Norman Group), HCI, Agile/Project Management (PMP/Scrum), or advanced Google Analytics/SEO.
- Strong portfolio demonstrating exceptional UI website design skills, clean layouts, and intuitive user journeys.
- Proficiency in design tools such as Figma, Adobe XD, or Sketch.
- Deep understanding of CMS platforms (WordPress, Webflow, Shopify, or HubSpot).
- Strong foundational knowledge of HTML, CSS, and basic JavaScript, with ability to communicate effectively with front-end developers.
- Proven experience with Google Analytics, Google Search Console, and SEO optimization frameworks.
- Excellent project management skills, stakeholder communication, and vendor/developer management experience.
- Experience with site maintenance, performance optimization, security, domain/hosting management, and data privacy compliance (e.g., GDPR, PDPA).
What We Do
EPOS, founded in 2009, is a leading Point-Of-Sales (POS) system vendor. We aim to provide SMEs powerful yet cost-effective digital solutions. Our systems are used in over 60 different industries, including major Singapore government agencies and MNCs. We have an active and strong team capable of flexible customisation requirements and handling of major projects (e.g. major clients will have 50-60 outlets, with more than 100 POS terminals). Our clients include LTA, KKHospital, Popular Bookstore, UMart, Bounce Inc. We are a team that is truly passionate about helping businesses succeed. We want to see our customers thrive, and to expand and grow their business as ours.
