Jobs at EPOS

Oversee office operations and HR functions, manage vendor agreements and office budget, facilitate employee onboarding, and ensure compliance with company policies.

Manage office operations, facilities, vendor contracts, and budgets while supporting HR operational processes (onboarding/offboarding, records, attendance, payroll input). Ensure compliance, workplace safety, stakeholder coordination, and continuous improvement across administration and HR functions.

Drive new business by prospecting and acquiring clients for EPOS POS solutions. Conduct calls, demos, events, and outreach with decision-makers, manage the sales pipeline from lead generation to close, and coordinate with internal teams for onboarding and customer success.

Sell and onboard customers to EPOS Point-of-Sale solutions by prospecting, conducting demos, managing the sales pipeline, closing deals, and coordinating with internal teams to ensure smooth customer onboarding and experience.

Support coordination and implementation of client projects: update trackers, monitor timelines, take meeting notes, prepare and standardise project documentation, produce weekly summaries of progress/risks, and deliver case studies for key clients.

Handle full-set accounting tasks including AP, AR, GL, bank reconciliations, journal entries, month-/year-end closings, financial reporting support, and liaising with auditors, tax agents, banks, and internal stakeholders.

The HR Generalist role involves managing employee lifecycle processes, supporting recruitment, handling employee relations, and ensuring HR compliance at EPOS.

The AI Product Manager Intern will analyze product data, design AI conversation flows, support experimentation, and report findings to stakeholders, focusing on AI-driven product features.

The Marketing Manager will lead the Singapore marketing team, executing demand generation campaigns, managing performance marketing, and reporting on KPIs. Responsibilities include overseeing social media and content quality while driving growth initiatives for the company.

Lead end-to-end corporate website strategy and onsite merchandising, design UI/UX wireframes and prototypes, manage CMS and site performance (uptime, speed, security), implement on-page SEO and analytics, run campaign page deployments and personalization, collaborate with marketing and tech teams, and manage vendors to maximize conversion and revenue.

Lead and scale Malaysia marketing: set strategy, build and manage a multidisciplinary team, run integrated campaigns and events, align marketing with sales and product, and drive measurable commercial growth.

Lead EPOS's paid acquisition across Google, Meta, LinkedIn, TikTok and other channels. Plan, execute, and optimize multi-channel campaigns, manage budgets, run A/B tests, build dashboards (CPL, CAC, ROAS), improve conversion and lead quality, and collaborate with product, sales, and creative teams to drive merchant acquisition and revenue growth.

Design, maintain, and optimize the corporate website and digital touchpoints. Create responsive UI/UX layouts, landing pages, and digital assets; manage CMS content, monitor SEO and site performance, run usability testing, and coordinate with marketing, product, and development teams to improve conversion and user experience.

Drive merchant acquisition and revenue growth by engaging business owners, qualifying needs, recommending EPOS payment and digitalisation solutions, managing end-to-end sales cycles, meeting targets, maintaining CRM pipeline, and coordinating onboarding with internal teams.

The Senior TQA Executive is responsible for improving customer service training effectiveness, assessing trainer performance, and ensuring quality excellence in operations across various communication channels.

Create short-form, social-first content for TikTok, Xiaohongshu, and Instagram. Film on mobile, edit using CapCut/Canva, follow trends and storytelling best practices, collaborate with internal teams, manage multiple projects, meet deadlines, and produce portfolio-ready UGC. Chinese language ability is a plus.

Assist in coordinating client projects, tracking progress, preparing documentation, and attending meetings during the project lifecycle.

Serve as first point of contact for potential clients, manage inquiries, schedule appointments, maintain client records, identify leads, support sales development, and collaborate with teams to ensure high client satisfaction and smooth operations.

Support end-to-end onboarding and success of SME merchants on a WhatsApp-integrated loyalty platform: configure programmes, coordinate go-lives, run campaign operations, monitor performance, produce simple ROI reports, gather merchant feedback for product improvements, and create SOPs and training materials. Provide merchant-facing support and collaborate with technical, sales, and product teams.

The Operations Manager leads Merchant Operations, ensuring efficiency across teams, managing project timelines, and improving operations while addressing issues proactively.