Jobs at EPOS

Design, develop, and maintain scalable Java backend services using Spring Boot and microservices. Integrate LLMs, AI services, and agent workflows with internal systems, databases, and business applications. Build APIs and integration logic while ensuring performance, security, reliability, and scalability. Contribute to architecture, code reviews, troubleshooting, and technical improvements, and mentor junior engineers.

Design, build, deploy, and optimize production-ready AI agents and applications. Research AI solutions from scratch, integrate models and agents into backend systems, and manage the full lifecycle from architecture through deployment. Build scalable AI services while optimizing performance, accuracy, latency, and cost. Collaborate with cross-functional teams, translate business needs into AI solutions, explore emerging frameworks, and provide technical guidance to engineers.

Assist with coordinating client projects, tracking timelines and action items, documenting project scopes and implementation plans, recording meeting notes, preparing weekly status summaries, and developing client case studies. The role supports cross-functional project delivery and communication with Mandarin-speaking clients and stakeholders.

Develop and optimize frontend interfaces for POS and SaaS products across browser and mobile platforms. Responsibilities include writing and reviewing code, unit testing, documentation, business logic integration, technical requirements analysis, architecture design, stakeholder collaboration, and researching emerging technologies. The role requires independently leading large-scale frontend modules and delivering high-quality, scalable solutions in an international Agile/Scrum environment.

Manage end-to-end merchant onboarding and EPOS deployments, including project coordination, data and system setup, hardware verification, onsite or remote installation, merchant training, troubleshooting, post-deployment handoff, documentation, and process improvement.

Serves as the first point of contact for prospective merchants, handles inquiries, schedules sales appointments, identifies leads, maintains accurate client records, and supports smooth customer interactions. The role collaborates with cross-functional teams to resolve operational issues, improve merchant satisfaction, and support sales growth across digital payment and POS solutions.

Develop and maintain iOS applications, platform SDKs, and new product features. Optimize performance, networking, and memory usage; troubleshoot bottlenecks and bugs; write unit tests; and apply software engineering principles, algorithms, data structures, and design patterns. Collaborate with cross-functional teams and global partners, research emerging technologies, and contribute to scalable, user-focused solutions.

Drive new business growth by prospecting and acquiring SME and F&B clients, promoting POS and business solutions, conducting sales calls and product demonstrations, managing the pipeline through closing, and coordinating onboarding with internal teams. The role requires proactive sales outreach, strong communication and influencing skills, customer relationship development, and eligibility to work in Malaysia.

Designs and maintains scalable data pipelines, lakes, warehouses, metadata repositories, and infrastructure for analytics, AI/ML, and Generative AI applications. Builds RAG and embedding workflows, ensures data quality and performance, troubleshoots infrastructure, and collaborates with AI/ML and software engineering teams. The role requires strong Python, SQL, data modeling, ETL/ELT, and AI data pipeline expertise.

Manage end-to-end recruitment for business and corporate functions on a six-month contract. Responsibilities include sourcing, screening, interview coordination, offer negotiation, pre-onboarding, talent pipeline development, hiring-manager partnership, candidate communication, ATS maintenance, referral-program support, reference checks, and recruitment reporting.

Own lead generation, enrichment, prioritization, and CRM data pipelines for Southeast Asian F&B markets. Set data quality standards, ensure compliant sourcing, and deliver actionable leads to Sales. Lead AI-enabled marketing and sales campaigns, including segmentation, messaging, chatbots, testing, localization, and performance analysis. Partner with Engineering, Marketing, Sales, Product, Legal, and Compliance while directing technical execution rather than building systems hands-on.

Drive new business growth by prospecting and acquiring clients for EPOS POS and business solutions. Conduct sales calls, product demonstrations, events, and outreach to decision-makers. Manage the sales pipeline from lead generation through closing, exceed targets, and collaborate with internal teams on customer onboarding. The role requires sales experience, ideally selling POS software to F&B and SME businesses, strong communication and influence, motivation, and eligibility to work in Malaysia.

Owns Singapore demand generation and customer acquisition through paid media, funnel optimization, conversion testing, and data-led experimentation. Manages Google and Meta campaigns, budgets, targeting, bidding, and audience development while tracking lead quality, acquisition costs, conversion rates, pipeline contribution, and return on marketing spend. Collaborates with Business Development, Creative, Product, agencies, and vendors to improve campaign performance and support revenue growth.

Supports internal communications and employee engagement initiatives by drafting announcements, newsletters, email updates, and campaign content. Assists with HR events, town halls, employer branding, and culture programs; creates visual assets using Canva or PowerPoint; maintains communication calendars; coordinates with stakeholders; tracks campaign participation; and contributes to HR projects.

Provides operational and administrative support for sales activities, merchant onboarding, reporting, CRM maintenance, workflow coordination, and process improvement. Maintains accurate sales and merchant data, prepares performance dashboards, follows up on pending cases, supports system updates, and coordinates with Sales, Merchant Operations, Finance, Product, and other teams to improve execution and resolve operational issues.

Serves as the first contact for prospective merchant clients, handles inquiries, schedules sales appointments, identifies leads, maintains accurate client records, and coordinates with cross-functional teams. The role supports sales development, resolves merchant issues, and promotes a positive customer experience. Candidates need at least two years of relevant experience, strong communication and problem-solving skills, English proficiency, and eligibility to work in Malaysia. POS, payments, SME, and Mandarin experience are advantageous.

Owns the development and continuous improvement of hardware-enabled products and supporting digital platforms. Responsibilities include gathering requirements, coordinating hardware and software integration, managing testing and UAT, supporting pilots and rollouts, prioritizing enhancements, monitoring adoption and performance, resolving product issues, maintaining documentation, and aligning implementations across markets. The role partners with engineering, operations, customer service, sales, and other technical and commercial stakeholders.

The Product Manager will lead digitalisation and data transformation initiatives across merchant operations and internal business platforms. Responsibilities include defining product strategy, converting manual workflows into measurable digital processes, developing dashboards and performance metrics, leading system enhancements, partnering with Engineering and Data teams, improving internal system adoption, and optimizing products through data analysis. The role also supports regional standardization and operational governance.

Drive new business growth for EPOS POS solutions by prospecting and acquiring SME and F&B clients. Responsibilities include conducting sales calls, product demonstrations, events, and outreach; managing the pipeline from lead generation through closing; promoting POS and rewards solutions; and coordinating with internal teams for onboarding and customer experience.

Drive new business growth by prospecting and acquiring SME and F&B clients, promoting POS and business solutions, conducting product demos and outreach, managing the sales pipeline through closing, and supporting customer onboarding. The role requires consultative sales skills, strong communication, relationship building, and familiarity with POS software and the Malaysian SME market.