At Dyson we believe everything could be better. Fuelled by a frustration with things that don’t work properly and a relentless obsession with making them work better, we’ve spent the last 25 years pioneering inventions and continually improving.
We’re growing fast. And our ambition is huge. But it’s not simply about more people and more profit. Dyson is all about better ideas and new technologies. It’s about inventing the future.
Our philosophy remains the same as it was 25 years ago when James Dyson invented the first cyclonic vacuum cleaner. We remain family-owned. We don’t bow to outside shareholders or report to the stock exchange. Instead we plot our own path, unshackled from conventional thinking.
As our E-Commerce Manager, you will play a pivotal role in shaping and optimising the online shopping experience across Dysons ecommerce channels, including Dyson.com, marketplaces and retailers across the globe. You will be responsible for implementing strategies that enhance every stage of the digital customer journey, working tirelessly to increase engagement and drive revenue growth through your understanding of ecommerce and digital media with a strong command of analytics.
Your day-to-day will involve collaborating across global business functions from digital delivery, UX/UI, media, A/B testing and product teams to introduce new features, campaigns, promotions and functionality that improve business performance. You will oversee the generation of content, product listings, and promotional campaigns, ensuring everything presented to markets is accurate, consistent, and compelling.
Such tasks include;
Play a transformational role within the global e-commerce function, bringing fresh perspectives and industry-leading experience.
Analyse customer behaviour and sales data to identify trends and opportunities.
Benchmark performance and strategic approaches against Dyson sites and external competitors to drive continuous improvement.
Champion adoption of best practice frameworks, including scorecard development and tracking for ongoing optimisation across markets
Lead end-to-end project management across global markets, applying best practices and learnings from market to market
Own campaign execution from conception through implementation, ensuring all campaign and asset needs are identified and delivered.
- Proven experience in ecommerce and trading of web platforms or related spaces. Experience with content optimisation, e-commerce best practice, digital marketing, online trading, merchandising and campaign management.
- Strong analytical approach to identify and understand trends based on data and insight with a detailed understanding of ecommerce eco-systems and levers to drive performance. Able to review data to understand a problem and communicate it simply
- Team-orientated with ability to effectively communicate priorities and collaborate with partners across the organization at all levels
- Results driven, a problem solver, able to challenge, energetic, engaging, positive, commercial, analytical, articulate, excellent initiative, able to build strong relationships, approachable, supportive
- Experience communicating and presenting to senior leaders across the business
- A fluent English speaker, with strong written and verbal communication skills
- Strong Microsoft Office skills (specifically Excel and PowerPoint)
- Minimum 3-5 years in ecommerce or digital focused roles
Financial
- Performance-related bonus scheme
- Competitive pension scheme
- Life assurance
- Discounts on Dyson machines and retail discounts
- Free bus travel to and from campus (from Bristol, Bath, Chippenham, and Swindon)
Lifestyle
- 27 days’ holiday (plus bank holidays)
- Free on-site lunches, fruit, and hot drinks
- Free on-site sports centre, gym, hair salon, and lifestyle assistance (concierge)
- Electric vehicle salary sacrifice scheme
- Ability to purchase additional holiday
Health
- Private medical insurance and dental insurance
- Employee assistance programme, digital GP, on-site physio and GP, prescription service, fertility treatment support
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Dyson is an equal opportunity employer. We know that great minds don’t think alike, and it takes all kinds of minds to make our technology so unique. We welcome applications from all backgrounds and employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other any other dimension of diversity.
Top Skills
What We Do
At Dyson we are focused on solving the problems that others have ignored; solving them first using our technology and ingenuity. In order to achieve this we need to pioneer technologies that are different and authentic. This is the core of what we do and who we are. We must strive to create the future, every single day by developing new things, different things, things that go against the grain with a diverse and global team of ingenious minds.
Dyson employs over 14,000 people and is present in more than 80 countries. And while we are growing fast we want Dyson to remain a start-up in spirit with the freedom of experimentation and learning, constantly reinventing our products as well as reinventing how we work, how we sell and how we support our owners. At the same time we are working through the James Dyson Foundation, James Dyson Award and Dyson Institute to inspire future engineers and pioneering a new approach to engineering education.
Underlining everything we do in this diverse environment is the need to always show respect, supporting each other as one team to overcome whatever challenges we encounter. We drive empowerment, development and equality in an inclusive environment for our people around the world.
The future doesn’t just happen, we look to make it happen, to achieve leaps through pioneering new ideas
