Niagen Bioscience

E-commerce Coordinator

Posted 25 Days Ago

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Westwood, CA

Hybrid

Junior

Fitness • Biotech

There's a better way to age. Uncovering the potential of NAD+ with precision science.

The Role

Manage day-to-day Shopify storefront operations, update site content and promotions, monitor e-commerce KPIs, coordinate with Ops/Finance/Customer Experience for order accuracy and fulfillment, run site QA and support A/B testing and reporting to optimize the Tru Niagen direct-to-consumer experience.

Summary Generated by Built In

About Niagen Bioscience

Niagen Bioscience (NASDAQ:NAGE), formerly ChromaDex, Corp., is a global bioscience company uncovering the potential of NAD+ with precision science. Backed by 25 years of research and innovation, our team discovers, develops, and creates solutions to help people Age Better®.

Our flagship ingredient, Niagen®, is one of the world's most extensively researched NAD+ precursors, backed by 35+ published, peer-reviewed human clinical studies and 300+ global research partnerships with leading institutions. Our brands are Tru Niagen®, a daily supplement proven to increase NAD+ levels, and Niagen® Plus, offering pharmaceutical-grade IV and injectable therapies.

As pioneers in NAD+ technology, Niagen Bioscience sets the gold standard in scientific rigor. We operate from three strategic locations in California and Colorado, positioning us at the forefront of the rapidly growing healthy-aging industry.

Our C.H.E. (pronounced chi)

We enjoy working with like-minded people who embody “C.H.E.” and share our passion for health, wellness, discovery, and innovation. In our collaborative environment, employees quickly adapt to different situations, bringing:

Character – A positive attitude, commitment to success, and strong ethics.

Horsepower – Good judgment, creative problem-solving, and a strong work ethic.

Experience – Functional knowledge and skills to perform efficiently.

If you're eager to work with incredible people and contribute to something meaningful, join our team and help shape the future of bioscience on a global scale!

What we offer:

A competitive salary, affordable health benefits, company-sponsored life insurance, wellness initiatives, retirement savings with company match, paid time off, career growth opportunities, and a flexible/hybrid work environment.

About the Role:

The E-commerce Coordinator supports the day-to-day execution and optimization of the Tru Niagen® direct-to-consumer online experience. This role is highly collaborative and works cross-functionally with Marketing, Creative, Operations, Finance, and Customer Experience to ensure seamless site operations, accurate product and promotional setup, and strong digital performance. The ideal candidate is detail-oriented, analytical, and excited to grow within a fast-paced, data-driven e-commerce environment in the health and wellness space.

Core Expectations:

Support daily operations of the Shopify storefront, ensuring product listings, pricing, promotions, and content are accurate and up to date
Update website content across homepage, PDPs, collection pages, and landing pages in partnership with Marketing and Creative
Monitor key e-commerce KPIs (conversion rate, AOV, revenue, subscription performance) and assist with reporting and insight generation
Coordinate cross-functionally with Operations, Finance, and Customer Experience to ensure order accuracy, fulfillment alignment, and resolution of site-related customer issues
Support content updates across our other business website properties and perform routine site QA to identify and resolve issues

Qualifications and Succuss Factors:

1–3 years of experience in e-commerce, digital marketing, or a related field
Hands-on experience with Shopify required
Data-driven decision making and ability to translate performance data into actionable insights
Experience supporting website promotions and A/B testing initiatives
Familiarity with tools such as GA4, Klaviyo, or similar marketing and analytics platforms

Competencies & Skills:

Detail-oriented execution with a high level of accuracy
Strong problem-solving and troubleshooting abilities, especially related to site experience and promotions
Effective cross-functional communication and collaboration skills
Ability to manage multiple projects in a fast-paced, collaborative environment
Positive, team-oriented attitude with a sense of ownership and urgency

We are an equal opportunity employer that operates with an emphasis that People Matter(s). We respect and will consider every and all kinds of people regardless of race, color, religion, sex, sexual orientation, gender identity, age, natural origin, protected veteran status, disability, or any other factors prohibited by law or humanity.

Top Skills

Ga4

Klaviyo

Shopify

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The Company

HQ: Westwood, CA

143 Employees

Year Founded: 1999

What We Do

Niagen Bioscience (NASDAQ:NAGE), founded in 1999 and formerly known as ChromaDex, is the global authority on nicotinamide adenine dinucleotide (NAD+), dedicated to advancing healthy-aging science. Our world-renowned scientists collaborate with independent investigators from leading universities and research institutions worldwide to explore the full potential of NAD+, a vital coenzyme found in every cell that declines with age and everyday stressors.

Setting the benchmark as the gold standard in scientific rigor, safety, quality, and transparency, Niagen Bioscience is the innovator behind Niagen® (patented nicotinamide riboside, or NR), the most efficient and superior-quality NAD+ booster available. Our ingredient is backed by 35+ human clinical trials and 400+ peer-reviewed studies, making it one of the world's most extensively researched and validated NAD+ precursors.

We offer two distinct product lines:

Tru Niagen®, the number one healthy-aging NAD+ supplement in the United States,* clinically proven to increase NAD+ levels and help people transform the way they age (available at www.truniagen.com)

Niagen® Plus, our premium pharmaceutical-grade NAD+ therapy featuring Niagen™ IV and injectables, available exclusively at clinics with a prescription (www.niagenplus.com)

Our robust patent portfolio protects NR and other NAD+ precursors. As pioneers in NAD+ technology, we continue to demonstrate our commitment to excellence, innovation, and integrity through our two California locations (Tustin and Westwood) and our premier research Laboratory & Innovation Center in Longmont, CO.

Visit www.niagenbioscience.com for press releases, news, and financial information.

Interested in joining our team? Explore career opportunities at https://jobs.lever.co/niagenbioscience

*Based on the top selling dietary supplement brands by revenue per the largest U.S. e-commerce marketplace. (1/1/24-12/31/24)