Dynatrace Implementation Engineer

Posted Yesterday
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Mexico City, Cuauhtémoc, Mexico City, MEX
In-Office
Mid level
Information Technology
The Role
Deploy, configure, and maintain Dynatrace monitoring across environments; gather requirements with application and infrastructure teams; create dashboards, alerts, and integrations; troubleshoot and optimize monitoring; document configurations; deliver training and support adoption for customers and internal teams.
Summary Generated by Built In

Job Description:

About DXC:

DXC Technology helps global companies run their mission‑critical systems and operations while modernizing IT, optimizing data architecture, and ensuring security and scalability across public, private, and hybrid clouds.

The world’s largest companies and public sector organizations trust DXC to deliver services that drive new levels of performance, competitiveness, and customer experience across their IT environments.

About the role:

As a Dynatrace Implementation Engineer, you will focus on the hands‑on deployment, configuration, and operation of Dynatrace monitoring solutions. You will work closely with customers and internal teams to deliver reliable observability, troubleshoot performance issues, and ensure Dynatrace is implemented following best practices.

What you will do:

  • Deploy, configure, and maintain Dynatrace monitoring solutions across development, test, and production environments
  • Work with application, infrastructure, and operations teams to gather monitoring requirements
  • Set up monitoring for applications, services, and infrastructure components
  • Create and maintain dashboards, alerts, and reports to provide system visibility
  • Troubleshoot Dynatrace-related issues and support root cause analysis
  • Integrate Dynatrace with existing tools, platforms, and systems
  • Optimize monitoring configurations for performance and efficiency
  • Document configurations, processes, and troubleshooting procedures
  • Deliver training sessions and demos for internal teams and customers
  • Support ongoing improvements and adoption of Dynatrace capabilities

Who you are:

  • Proven experience deploying and managing Dynatrace in a professional or enterprise environment
  • Strong background in application performance monitoring (APM) and observability
  • Experience working with cloud platforms (AWS, Azure, or GCP)
  • Basic to intermediate knowledge of containers and orchestration (Docker, Kubernetes)
  • Understanding of IT infrastructure, networking, and application development processes
  • Strong analytical and troubleshooting skills
  • Good communication and collaboration abilities
  • Experience working with distributed or remote technical teams
  • A bachelor’s degree in computer science, Information Technology, or equivalent practical experience
  • Ability to collaborate with distributed and remote teams

Nice to Have

  • Scripting experience (Python, Shell, or similar)
  • Dynatrace certifications (Associate and/or Professional)
  • Experience supporting large-scale or global environments
  • Exposure to customer-facing or stakeholder-facing activities
  • On-call or production support experience

Why DXC? / Life at DXC:

DXC is a preferred employer with strong values, promoting a culture of inclusion, belonging, and corporate responsibility. We are dedicated to inspiring and caring for our people while fostering a culture of continuous learning, diversity, and inclusion.

At DXC, ethics and corporate citizenship matter. This is a place where bright people seize opportunities to grow their careers while helping customers achieve success through technology.

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.

Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here.

Skills Required

  • Proven experience deploying and managing Dynatrace in an enterprise environment
  • Strong background in application performance monitoring (APM) and observability
  • Experience with cloud platforms (AWS, Azure, or GCP)
  • Basic to intermediate knowledge of containers and orchestration (Docker, Kubernetes)
  • Understanding of IT infrastructure, networking, and application development processes
  • Strong analytical and troubleshooting skills
  • Good communication and collaboration abilities
  • Experience working with distributed or remote technical teams
  • Bachelor's degree in computer science, Information Technology, or equivalent practical experience
  • Scripting experience (Python, Shell, or similar)
  • Dynatrace certifications (Associate and/or Professional)
  • Experience supporting large-scale or global environments
  • Exposure to customer-facing or stakeholder-facing activities
  • On-call or production support experience

DXC Technology Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about DXC Technology and has not been reviewed or approved by DXC Technology.

  • Healthcare Strength Health coverage includes multiple national carrier options and plan types, with HSA eligibility where applicable. Feedback suggests the medical, dental, and vision lineup is broad and comparable to large-firm offerings.
  • Retirement Support A 401(k) program with employer matching and an annual true-up is available, with standard vesting provisions. This structure can help employees capture matching contributions over the year if contribution rates vary.
  • Leave & Time Off Breadth Flexible or “unlimited” vacation is offered for many U.S. roles instead of accrual-based PTO. Feedback suggests the approach can support work-life balance when team norms allow adequate time away.

DXC Technology Insights

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The Company
HQ: Buenos Aires, Buenos Aires
86,261 Employees
Year Founded: 2017

What We Do

DXC Technology is a Fortune 500 global IT services leader. Our more than 130,000 people in 70-plus countries are entrusted by our customers to deliver what matters most. We use the power of technology to deliver mission critical IT services across the Enterprise Technology Stack to drive business impact. DXC is an employer of choice with strong values, and fosters a culture of inclusion, belonging and corporate citizenship. We are DXC.

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