Dynamics XRM Technical Analyst (Senior CRM Developer)

Reposted 2 Months Ago
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Singapore, SGP
In-Office
Senior level
Big Data • Cloud • Mobile • Business Intelligence
The Role
The Dynamics XRM Technical Analyst will implement and support Microsoft's Dynamics CRM solution, analyze business processes, and configure applications to meet requirements with prior experience in CRM and software development.
Summary Generated by Built In
Company Description

Accion Labs is a global technology services firm with offering a full range of product life-cycle services in the emerging technology segment. This includes Web 2.0, Open Source, SaaS/Cloud, Mobility, IT Operations Management/ITSM, Big Data and traditional BI/DW.

Through nine global offices and a rapid-response delivery model, Accion offers a range of engagement models such as turn-key projects, extended-teams, shared-IP development, offshore-leveraged engagements and professional staffing (contract, contract-to-hire & direct perm).

Accion Labs is privately-held, venture-funded and has a hands-on management team that believes in execution and outcome.

Job Description

Role: Dynamics XRM Technical Analyst (Senior CRM Developer)

· The Dynamics CRM Technical Analysis will focus on the delivery, implementation and support of Microsoft's Dynamics CRM solution. The Technical Analysis will have developed both technical and functional skills in Dynamics CRM that will be used in performing these tasks. The individual will be familiar with software implementation and structured implementation methodologies.

Responsibilities:

· Analyze business processes to identify opportunities for improvement

· Demonstrates proficiency in CRM technology. Understands business process and relates knowledge to product functionality

· Implement, deploy and support Microsoft Dynamics CRM

· Configures the application to meet business requirements using the Microsoft Dynamics CRM Customization Tool, Workflow Tool, and third-party tools

· Identify creative work-arounds to meet requirements without the development of custom code

· Understand the functional capabilities and limitations for out of the box functionality as well as custom code

· Design and integrate business processes and data flows between CRM applications and other applications.

· Develop data conversion and testing strategies

· Education, Certifications and Experience:

· 7+ years of proven consulting, technical leadership and development experience on large-scale enterprise software implementations

· 5+ years experience implementing large packaged CRM applications (Microsoft Dynamics CRM, Siebel) required

· 3+ years of implementation experience with MS Dynamics CRM, Siebel or Salesforce.com, in a medium to large scale (100+ users) environment required; 2+ years experience implementing Microsoft Dynamics CRM preferred

· 2+ years of .Net in an Software Development Kit (SDK) environment required

· Experience with Dynamics CRM 2015 or higher required

· Jscript experience required

· CRM data migration/integration required (SQL Server Integration Services (SSIS) preferred)

· CRM custom report development preferred (SQL Server Reporting Services (SSRS) required)

· Microsoft Dynamics CRM Certification preferred

· Financial Services / Banking domain knowledge in the Customer Management / CRM space is an advantage

Additional Information

All your information will be kept confidential according to EEO guidelines.

Skills Required

  • 7+ years of proven consulting, technical leadership and development experience on large-scale enterprise software implementations
  • 5+ years experience implementing large packaged CRM applications (Microsoft Dynamics CRM, Siebel)
  • 3+ years of implementation experience with MS Dynamics CRM, Siebel or Salesforce.com
  • 2+ years of .Net in an SDK environment
  • Experience with Dynamics CRM 2015 or higher
  • Jscript experience
  • CRM data migration/integration
  • CRM custom report development (SQL Server Reporting Services)
  • Microsoft Dynamics CRM Certification
  • Financial Services / Banking domain knowledge in the Customer Management / CRM space

Accion Labs Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Accion Labs and has not been reviewed or approved by Accion Labs.

  • Healthcare Strength — Feedback suggests core medical, dental, and vision coverage is available, with some access to FSA/HSA and life insurance. Coverage is characterized as acceptable in multiple locations.
  • Flexible Benefits — Feedback suggests some roles allow remote work or flexible hours. Flexibility appears to depend on team or client engagement, but is present in parts of the organization.
  • Parental & Family Support — Feedback suggests maternity and paternity leave are highlighted in India. This indicates family-supportive elements in certain geographies.

Accion Labs Insights

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The Company
HQ: Pittsburgh, PA
1,200 Employees
Year Founded: 2011

What We Do

Accion Labs is a global services technology firm focused on building and transforming software products through emerging technologies.

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