Dynamics CRM – Technical Lead

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• JOB DESCRIPTION – Dynamics CRM – Technical Lead

  [About SISC]

  Sony India Software Centre (SISC) was primarily set-up as a high-quality service delivery centre in the areas of embedded software development, enterprise applications development and support, information security services. The organization has evolved into a very mature Global Capability Centre providing end to end technology solutions and high value services for global business organizations of Sony.

  [Job Title]

  Dynamics CRM – Technical Lead (5+ Yrs.)

  [Project Details]:

  CRM application in Sales and Service domain for professional solutions

  [Technology and Sub-technology]

• MSD365 CRM CE, Power Apps, Power Automate
• C#.Net, Plugins, HTML, JavaScript, and CSS
• Web Services and Web APIs
• Azure App Service and Logic Apps

• [Base Location]:

  Bangalore

  [Type]:

  Hybrid

  [Qualifications]

• Education level - BE/BTech.
• Experience – 5+ Years

• [Job Overview]:

• Minimum 5 years of experience in Dynamics CRM Technical
• Experience in implementation and maintenance of dynamics CRM platforms.
• Good Functional Understanding of D365 Sales / Customer Service Process

• [Primary Skills]:

  Technical

• Extensive development experience in Model Driven Apps, Canvas Apps and Power Automate Development
• Experience in Developing Web Services and Web Apis
• Strong development skills in C#, JavaScript, HTML5, DOM, Typescript
• Exposure to Azure (Logic Apps and Function App)
• Having good analytical and problem-solving skills
• Preferably from .NET/SharePoint Development background in the early years of career.
• Strong communication skills to articulate technical ideas to technical & business stakeholders.

• [Good to have Skills]:

• Configuring and maintaining CI/CD pipelines.
• Databases preferably in SQL Server.
• Azure data factory

• [Responsibilities and Duties]:

• Fit Gap analysis and estimation of as-is system to Dynamics.
• Create Solution design to address client business, interface, and performance requirements.
• Support team members on Technical solutioning when needed.
• Implement improvements to the existing solution via automation.
• Involve in post live support and day-to-day application support.
• Conduct solution testing and assist with user acceptance testing.
• Ability to communicate effectively via multiple channels (verbal, written, etc.) with technical and non-technical staff.
• Expected to be flexible with working hours and capable of working in a process-oriented environment.
• [Keywords]

• D365 CRM, Dynamics CRM, Power Apps,