ABOUT YOU
We are looking for a Dubai Events Community Manager who is trustworthy, self-driven, motivated, and accountable to join our Global Experiential Marketing team. The ideal candidate is a natural relationship-builder who thrives on turning event moments into lasting community connections across MENA's games industry, anchored by activity at the Xsolla Club in Dubai.
You will use your community management, content, and relationship-building skills to grow and nurture Xsolla's network of partners, developers and clients in the region, working closely with the Dubai events team, Social Media Manager, and Marketing colleagues.
The right person for this role will be personable, organized, and confident engaging senior industry stakeholders, with a strong instinct for the kind of content and touchpoints that keep a community engaged between events.
This role is in-office/on-site at Xsolla's new Dubai Club and will require occasional regional travel for events.
ABOUT US
Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game.
For more information, visit xsolla.com.
Longevity Opportunity Vision — Enjoy the game!
Responsibilities
- Build and maintain Xsolla's MENA community database of partners, developers and clients.
- Plan and deliver Community driven events in order to drive Xsolla Club membership and awareness in the region.
- Manage guest lists, invitations and relationship tracking for invitation-only events and roundtables.
- Plan and run community engagement activities around the DFGC/Xsolla events expo and other regional events.
- Work with the Social Media Manager and Marketing teams to plan community-focused content and campaigns.
- Draft copy and messaging for community communications, event invitations and follow-ups.
- Support event registration pages for community events, including forms, copy and email templates.
- Liaise with event organizers and local partners to identify community engagement opportunities.
- Maintain the event roadmap tracker with community event details, dates and attendee information.
- Log creative briefs (Jira) for community-facing materials and follow through to completion.
- Host and support on-site membership at Xsolla Club, ensuring a positive guest experience.
- Capture community feedback and leads, ensuring timely hand-off to CRM and BD teams.
- Produce post-event community reports, including engagement stats and relationship-building outcomes.
Requirements
- 3+ years of professional experience in community management, events, or marketing.
- Bachelor's degree in Marketing, Communications, Business Administration, or related field.
- Proven experience managing relationships with external stakeholders or VIP/member communities.
- Proficiency in project management tools such as Atlassian Suite, Jira, Asana, Monday.com, and the Google Workspace.
Preferred:
- Experience in the video games, tech or software industry.
- Experience creating social or content campaigns for a brand or community.
- Arabic language skills.
Benefits:
We are passionate about fostering a supportive environment for our team, so we prioritize the physical, mental, and emotional well-being of our employees through a comprehensive Benefits Program. This includes unlimited Flexible Time Off, private health insurance and a personalized career roadmap for each employee. By investing in professional development through training and educational opportunities, we ensure that our team thrives both personally and professionally. Together, we’re not just building a business; we’re cultivating a community that values creativity, collaboration, and the transformative power of play.
Equality Opportunity Statement:
Xsolla is dedicated to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, genetics, disability, age, social background or other characteristics.
We welcome and encourage applications from all qualified individuals and are dedicated to ensuring a fair and transparent recruitment process.
For the Dubai Events Community Manager MENA role, we will request a background check.
Relevance to Job Responsibilities:
The background check is relevant to this position because of the following role responsibilities:
Handling sensitive financial information/managing budgets/accessing funds
Accessing confidential company data
Ensuring compliance with regulatory requirements
Rights Under the UAE Personal Data Protection Law:
Applicants are encouraged to inquire about their rights under the UAE Personal Data Protection Law. If you have questions regarding our hiring practices, please contact [email protected]
Skills Required
- 3+ years of professional experience in community management, events, or marketing
- Bachelor’s degree in Marketing, Communications, Business Administration, or a related field
- Experience managing relationships with external stakeholders or VIP/member communities
- Proficiency with project management tools such as Atlassian Suite, Jira, Asana, Monday.com, and Google Workspace
- Experience in the video games, technology, or software industry
- Experience creating social or content campaigns for a brand or community
- Arabic language skills
Xsolla Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Xsolla and has not been reviewed or approved by Xsolla.
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Fair & Transparent Compensation — Pay is considered fair or good in many cases, with mentions of high salary or being paid well in certain roles and markets. Market-aligned ranges for several U.S. roles indicate base pay is not out of step with peers.
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Healthcare Strength — Health coverage is described as comprehensive for full-time employees and families, with employer-paid medical, dental, and vision noted in some U.S. postings. Positive remarks on medical coverage appear on dedicated benefits pages.
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Leave & Time Off Breadth — Flexible or unlimited paid time off is repeatedly highlighted, alongside parental leave and remote or hybrid flexibility. These elements contribute to an overall package that many view as solid.
Xsolla Insights
What We Do
Xsolla's video game business engine helps game developers and publishers operate more efficiently and sell more games. Serving only the video game industry, Xsolla caters to businesses from indie to enterprise, with solutions that solve the complexities of distribution, marketing, and monetization so developers, publishers, and platform partners. Our goal is to increase your audience, sales and revenue. Headquartered in Los Angeles, with offices worldwide, Xsolla operates as a merchant and seller of record for major gaming entities like Valve, Twitch, Ubisoft, Epic Games, and PUBG Corporation.
