Hey, mabuhay! 🏍️💨
Thanks for dropping by. We know looking for the right gig can feel like being stuck in EDSA traffic 🚗🚙🚌, so we’ll keep it moving and get straight to the point 📍.
With over 8 million downloads and a powerful network of thousand of dedicated biker-partners, we are a leading ride-hailing platform operating across the Philippines 🇵🇭. Our grand vision? To end poverty in the Philippines through revolutionary transportation solutions 🛣️. We aim to provide our customers with convenient, reliable, and safe rides, impacting millions of lives positively every single day.
Now, we're looking for a DREX Supervisor [Brief introduction about the role].
Where And How You Can Work 🗺️
Our Manila hub is the heart of our operations, keeping millions of commuters and riders connected across the metro 🏙️. We don't believe in micromanaging your route 🛑. We trust our team to choose the balance that empowers them and their squad to crush their goals 🏁. Whether you’re collaborating onsite, working remotely from your favorite coffee shop, or doing a mix of both ☕💻—we provide the flexibility; you bring the drive ⚡.
You will the in-charge of:
1. Community Leadership & Engagement
- Lead and support the community structure and its leaders.
- Align operations with company policies, programs, and performance targets.
- Serve as the operational bridge between management and the community.
- Communicate official updates and directives clearly and consistently.
2. Performance Monitoring & Coaching
- Track and analyze community performance metrics (e.g., activity rate, cancellations, ratings, KPI compliance).
- Recognize top performers and coach those needing improvement.
- Implement training and development initiatives to strengthen performance.
3. Community Support & Case Handling
- Address and resolve community concerns promptly and professionally.
- Process assistance requests and coordinate with relevant departments.
- Gather and relay feedback from the community to management.
4. Program Design & Execution
- Plan and execute welfare, engagement, and productivity programs.
- Support inter-departmental projects requiring community involvement.
- Manage incentive programs and monitor their effectiveness.
5. Competitor & Market Intelligence
- Monitor competitor activities and community sentiment.
- Provide insights and recommendations to guide decisions.
6. Governance & Compliance
- Ensure compliance with company policies and operational standards.
- Escalate gaps and propose actionable recommendations.
- May recommend but not approve new programs, budgets, or policies without authorization
7. Continuous Improvement
- Stay updated on best practices and share knowledge within the team. \
- Participate in ongoing training and development.
- Support special projects and other assigned initiatives.
Ready to change how the Philippines moves? Let’s get this show on the road 🚦 green light!
Requirements
- Bachelor's degree in Business Administration, Operations Management, or a related field.
- 3 years and above of experience in operations management, preferably in the transportation or logistics industry.
- Proficiency in transportation management software, GPS tracking systems, and data analysis tools.
- Strong leadership and interpersonal skills
- Excellent communication and problem-solving skills
- Strong organizational and time-management skills
- Ability to build relationships and motivate others
- Attention to detail
Benefits
Work your way – Enjoy flexibility and the freedom to thrive in your role.
Work-life balance – Build a career without sacrificing your personal life.
Free perks – Fuel up with free meals and stay active with gym access.
Grow fast – Unlock career advancement and promotion opportunities.
Get rewarded – Earn a competitive salary with opportunities for pay increases.
Start-up energy – Be part of a fast-moving, innovative team where your ideas matter.
Global vibes – Collaborate with a diverse, multicultural team in an agile workplace.
Tech-driven culture – Work with modern tools and cutting-edge technology that keep you ahead of the game.
Skills Required
- Bachelor's degree in Business Administration, Operations Management, or related field
- 3 years and above of experience in operations management, preferably in transportation or logistics
- Proficiency in transportation management software
- Experience with GPS tracking systems
- Familiarity with data analysis tools
- Strong leadership and interpersonal skills
- Excellent communication and problem-solving skills
- Strong organizational and time-management skills
- Ability to build relationships and motivate others
- Attention to detail
What We Do
Angkas is a Philippine-based motorcycle ride-hailing and delivery platform that provides inclusive mobility and logistics solutions to help navigate urban traffic.
