Domestic Operations Coordinator

Posted One Month Ago
Be an Early Applicant
Charlotte, NC, USA
In-Office
20-28 Hourly
Junior
Logistics • Transportation
The Role
Coordinate domestic logistics by tracking shipments, communicating customer requirements to stations and agents, processing vendor invoices, obtaining PODs and recoveries, answering inquiries, maintaining account files, and ensuring compliance with FAA, hazardous materials, and C-TPAT security procedures.
Summary Generated by Built In

Job Description:

About SEKO

SEKO started out in business in 1976, operating out of a single Chicago office. Since then, we have built a solid reputation throughout the world as an innovative and flexible provider of first-class logistics services. We provide complete Supply Chain Solutions, specializing in transportation, logistics, forwarding and warehousing. We also lead the industry with innovative and customizable IT solutions, which provide a seamless flow of information and give our growing customer base true supply chain visibility. With over 120 offices in 40 countries worldwide, our unique shareholder management model enables you to benefit from Global implementation experience and expertise across all industry sectors, coupled with vital in-country knowledge and service at the local level.

Responsibilities

  • Track and trace customer orders and advise as required.
  • To organize and effectively communicate the requirements of our customers to other SEKO stations and agents.
  • Processing vendor invoices for payment.
  • Obtain recovery, POD information, and enter into the computer with charges if applicable.
  • Answer telephones and help with inquiries from customers as well as stations and/or agents.
  • Enter new accounts and/or do maintenance on account files when needed.
  • Must be aware of FAA Security program, packaging and crating procedures, and hazardous materials management.
  • Comply with SEKO’s C-TPAT Security Profile.
  • Expected to uphold SEKO’s Core Values.

Qualifications

  • High school diploma or general education degree (GED) required. College degree preferred.  Minimum of 1-year experience required. 
  • Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence.  Ability to effectively present information in one-on-one and small group situations to customers, clients and other employees of the organization.
  • Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
  • Ability to deal with problems involving a few concrete variables in standardized situations.
  • Self-motivated and able to work with a minimum of direct supervision.
  • Must have knowledge of the transportation and logistics industry and accounting procedures.
  • Must also have strong verbal and written communication skills as well as knowledge of Microsoft Office programs.

0

Compensation and Benefits

Base salary range and benefits information for this position are being included in accordance with requirements of various state/local pay transparency legislation. Please note that base salaries may vary for different individuals in the same role based on several factors, including but not limited to location of the role, individual competencies, education/professional certifications, qualifications/experience, performance in the role and potential for revenue generation (Producer roles only).

Compensation

The base salary compensation range being offer for this role is $20 - $28 USD per hour. This role is also eligible for an annual incentive bonus.

SEKO Logistics is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

Benefits Designed with You in Mind:
At SEKO Logistics, we are committed to supporting your well-being, professional growth, and financial stability (eligibility requirements apply). Our comprehensive benefits package includes:

  • Health and Welfare Benefits: Medical (including prescription coverage), Dental, Vision, Health Savings Account, Commuter Account (IL only), Flexible Spendings Account, Health Care and Dependent Care Flexible Spending Accounts, Group Accident, Group Accident, Critical Illness and hospital indemnity program, Life Insurance, AD&D, Wellbeing Program and Work/Life Resources (including Employee Assistance Program)

  • Leave Benefits: Paid Holidays, Annual Paid Time Off (includes paid state/local paid leave where required), Short-Term Disability, Long-Term Disability, Other Leaves (e.g., Bereavement, FMLA, ADA, Jury Duty, Military Leave, and Parental and Adoption Leave)

  • Retirement Benefits: Contributory Savings Plan (401k).

SEKO Worldwide is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Skills Required

  • High school diploma or GED
  • College degree
  • Minimum 1 year of relevant experience
  • Knowledge of transportation and logistics industry
  • Knowledge of accounting procedures / ability to process vendor invoices
  • Proficiency with Microsoft Office programs
  • Strong verbal and written communication skills
  • Ability to read, comprehend, and write simple correspondence and present information
  • Basic math skills (compute rates, ratios, percent)
  • Familiarity with FAA Security program, packaging/crating procedures, and hazardous materials management
  • Compliance with SEKO's C-TPAT Security Profile
  • Self-motivated and able to work with minimal supervision
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The Company
HQ: Rieti
1,341 Employees
Year Founded: 1976

What We Do

SEKO started out in business in 1976, operating out of a single Chicago office. Since then, we have built a solid reputation throughout the world as an innovative and flexible provider of first class logistics services. We provide complete Supply Chain Solutions, specializing in transportation, logistics, forwarding and warehousing. We also lead the industry with innovative and customizable IT solutions, which provide a seamless flow of information and give our growing customer base true supply chain visibility. With over 120 offices in 40 countries worldwide, our unique shareholder management model enables you to benefit from Global implementation experience and expertise across all industry sectors, coupled with vital in-country knowledge and service at the local level.

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