About this opportunity:
With the introduction of 5G and cloud, the role of IT Managed Services has evolved to become an enabler of new revenue opportunities, in addition to delivering efficient cloud and IT operations for service providers on their 5G journey.
Join us to understand how different technologies come together to build a best-in-class solution which has made Ericsson lead the 5G evolution. We will also explain how you can be part of this outstanding culture and advance your career while creating a global impact.• We believe in trust - we trust each other to do the right things!• We believe in taking decisions as close to the product and technical expertise as possible.• We believe in creativity - trying new things and learning from our mistakes.• We believe in sharing our insights and helping one another to build an even better user plane.
What you will do:
The Data Analyst will support reporting, data analysis, and data quality initiatives within the Telecom environment. The role requires strong database knowledge, working familiarity with Power BI, and the ability to collaborate effectively with technical and business teams.
Reporting & Dashboard Support:
Develop and maintain reports and dashboards using Power BI to monitor telecom KPIs and operational performance.
Data Analysis & Extraction:
Extract, transform, and analyse data from OSS systems, telecom platforms, and databases to support business and network teams.
Database Operations:
Write, optimize, and troubleshoot SQL queries in relational databases to support reporting and reconciliation requirements.
Data Quality Management:
Ensure data accuracy, completeness, and consistency through validation, cleansing, and reconciliation processes.
Scripting & Automation:
Use Python (basic to intermediate level) for data processing, simple automation, and analytical tasks.
Platform Environment:
Work within Linux/Unix environments for data extraction, log analysis, and operational support activities.
Stakeholder Collaboration:
Work closely with OSS teams, network teams, and business stakeholders to understand KPIs and reporting requirements.
The skills you bring:
• Working knowledge of Power BI (dashboard creation, basic DAX, data modelling concepts)• Basic to intermediate knowledge of Python (data manipulation, scripting)• Strong SQL skills and understanding of relational databases (MySQL/PostgreSQL or similar)• Understanding of data quality, reconciliation, and validation processes• Familiarity with Linux/Unix (basic commands, file handling, logs)• Good communication skills (verbal and written)• Basic understanding of Telecom KPIs and OSS data flows• 2-4 years of experience in Telecom Data Analysis, OSS Reporting, or related roles• Experience working with telecom operational or performance data• Ability to independently handle reporting and data analysis tasks• Basic understanding of telecom IT/OSS architecture
Location - Noida/Bangalore
What happens once you apply? Click Here to find all you need to know about what our typical hiring process looks like.We encourage you to consider applying to jobs where you might not meet all the criteria. We recognize that we all have transferrable skills, and we can support you with the skills that you need to develop.Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.
Primary country and city: India (IN) ||
Job details: Domain Support Specialist
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What We Do
Ericsson builds the digital connectivity the world relies on. Our technology underpins the mobile networks, platforms, and systems that billions of people, businesses, and societies depend on every day.
We are a global leader in communications technology, delivering mobile network infrastructure, cloud software, and wireless connectivity solutions for service providers and enterprises worldwide. Our networks support connectivity across 180+ countries, helping power everyday communication as well as critical digital services at global scale.
Connectivity has evolved far beyond consumer mobile use. Today, nearly 80% of the world’s population accesses the internet via mobile networks, and Ericsson is helping shape what comes next. We are advancing 5G and 5G Advanced, developing network APIs that open connectivity to the global developer ecosystem, and applying automation and AI to make networks more intelligent, efficient, and resilient.
Ericsson was the first company to launch live 5G networks on five continents, and our 5G platform is now commercially live in 150+ networks across 60+ countries. We also support more than 36,000 enterprise customers, enabling secure, high-performance connectivity for industries such as manufacturing, aviation, logistics, utilities, and public safety, where reliability and performance are mission critical.
Innovation is central to how we work. Ericsson has approximately 28,000 employees in research and development, backed by one of the strongest intellectual property portfolios in the industry with 60,000+ granted patents. Our engineers, researchers, and technologists work across 100+ global R&D sites, helping define how networks evolve and how digital infrastructure is built for the long term.
As the world moves toward a mobile-first, AI-powered, and cloud-driven future, connectivity becomes the foundation for digital transformation across every industry. Ericsson is building that foundation, shaping the future of digital connectivity through technology that operates at global scale and supports real-world impact, today and for what comes next.
Why Work With Us
Ericsson is a place for people who want to work on technology that powers everyday life. You’ll contribute to large-scale systems used every day, tackle complex challenges in live environments, and keep developing your skills and career in your own vision.
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