Documentation Control Coordinator (Contract)

Posted 3 Days Ago
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Andover, MA, USA
In-Office
Mid level
Healthtech • Biotech • Manufacturing
Redefining what's possible in organ transplantation.
The Role
Supports electronic Quality Management System deployment and document control in a regulated medical device environment. Manages document creation, review, approval, distribution, revision, archival, formatting, records, change history, compliance monitoring, quality documentation scanning, training records, and system metrics. Collaborates with Quality, Regulatory, R&D, and Operations teams. Requires 3–5 years of documentation control experience, regulatory knowledge, eQMS familiarity, and Microsoft Office and PDF editing proficiency.
Summary Generated by Built In

Job Description:

This role is contract position. TransMedics is seeking a detailed oriented Document Control Coordinator to support the implementation of an electronic Quality Management System (eQMS) and assisting with Document Control Department support in a fast-paced medical device environment. This role is critical to ensuring compliance with regulatory requirements (FDA, ISO 13485, EU MDR) and maintaining robust documentation practices throughout the organization.

This position is responsible for, but not limited to, the following:

  • Assist in the deployment and configuration of the eQMS platform
  • Manage document lifecycle activities: creation, review, approval, distribution, revision, and archival
  • Ensure documents meet internal formatting standards and regulatory requirements
  • Maintain accurate records of controlled documents and change history
  • Monitor compliance with document control policies and escalate discrepancies
  • Collaborate with Quality, Regulatory, R&D, and Operations teams to streamline documentation processes
  • Internal reporting for various company system metricsthe goal
  • Scanning of Quality Documentation
  • Help to maintain training records within the document management system
  • Perform other TransMedics job-related tasks and duties, as assigned

MANAGEMENT RESPONSIBILITIES 

This position manages the following positions on a daily basis. 

  • This position will not have management responsibilities. 

PHYSICAL ATTRIBUTES  

  • Office environment
  • Must be able to lift up to 30lbs

MINIMUM QUALIFICATIONS 

  • Minimum of 3 - 5 years’ experience in Documentation Control role.
  • High School Diploma
  • Familiarity with eQMS platforms and document management systems
  • Working knowledge of FDA 21 CFR Part 820, Part 11, ISO 13485, and EU MDR Requirements
  • Strong attention to detail and organizational skills
  • Excellent communication and interpersonal abilities
  • Proficiency in Microsoft Office Suite and PDF editing tools

PREFERRED QUALIFICATIONS 

  • Medical Device experience preferred.
  • Experience with eQMS implementation or migration projects
  • Some knowledge of validation and change control processes
  • Ability to manage multiple priorities in a regulated environment 

Every Organ Wasted is a Life Not Saved.

TransMedics, Inc. is a commercial-stage medical technology company transforming organ transplant therapy for patients worldwide. Our mission is to help save more patients’ lives by increasing access to viable donor organs for those who are awaiting an organ transplant. To accomplish this mission, we partner closely with transplant stakeholders worldwide and help expand their access to healthy donor organs, while delivering the highest quality technology, service, clinical care and outcomes. 

Driven by a passion for improving patient care, we make the impossible possible and keep our employees at the center of everything we do. Together, we strive to enhance the quality of life for transplant recipients and their families, fostering hope and healing in the journey toward better health. 

Employee Benefit:
 

Medical with Health Reimbursement Account through Blue Cross/Blue Shield of MA
Dental
Vision 
Healthcare Flexible Spending Account
Dependent Care Flexible Spending Account
Short Term Disability
Long Term Disability
401K Plan
Pet insurance 
Employee Stock Purchase Plan

TransMedics is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, marital status, age, disability or protected veteran status, or any other characteristic protected by law. We are committed to creating an inclusive environment for all employees.

Skills Required

  • 3–5 years of experience in a documentation control role
  • High School Diploma
  • Familiarity with eQMS platforms and document management systems
  • Working knowledge of FDA 21 CFR Part 820, Part 11, ISO 13485, and EU MDR requirements
  • Strong attention to detail and organizational skills
  • Excellent communication and interpersonal abilities
  • Proficiency with Microsoft Office Suite and PDF editing tools
  • Medical device experience
  • Experience with eQMS implementation or migration projects
  • Knowledge of validation and change control processes
  • Ability to manage multiple priorities in a regulated environment
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The Company
Year Founded: 1998

What We Do

TransMedics, Inc. is a commercial-stage medical technology company transforming organ transplant therapy for patients worldwide. Our mission is to help save more patients’ lives by increasing access to viable donor organs for those who are awaiting an organ transplant. To accomplish this mission, we partner closely with transplant stakeholders worldwide and help expand their access to healthy donor organs, while delivering the highest quality technology, service, and clinical care. With more than 25 years of commitment to excellence and innovation, TransMedics is at the forefront of advancing the field of organ transplantation. Our innovative Organ Care System (OCS™) technology is the only FDA-approved technology for lung, heart and liver transplant indications in the U.S., enabling the optimization and assessment of donor organs outside the human body and replacing a decades-old outdated standard of care: static cold storage (ice). Combined with our National OCS Program (NOP), a nationwide team of clinical experts, 24/7 logistics support, and the first-of-its-kind dedicated air & ground transport logistics network, we are enabling transplant centers to expand their search criteria for viable organ donors and grow overall transplant volumes in the U.S.

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