Documentation and Training Specialist I

Posted 5 Days Ago
Be an Early Applicant
Hiring Remotely in Tijuana, Baja California, MEX
Remote
Senior level
Healthtech • Other • Biotech
The Role
Develops technical documentation and training curricula for corporate software systems and processes. Delivers classroom and video-based training, evaluates effectiveness through certifications, appraisals, and audits, and ensures compliance with regulations and company policies. Coordinates documentation changes, retraining, and ECNs while collaborating cross-functionally to improve training systems and meet stakeholder needs.
Summary Generated by Built In

Work Shift:

DAY

Work Schedule:

Why Merit?

At Merit Medical, our mission is to create innovative medical devices that improve lives. Our goal is to hire and develop people who want to build something special through hard work, team effort, and commitment. Together, we are making a difference in the lives of patients around the world.

ESSENTIAL FUNCTIONS PERFORMED

1.    Implements technical documents for corporate software systems and processes.  
2.    Assists with the development of training curriculum for various settings, including but not limited to, classroom training and video presentations. 
3.    Verifies training effectiveness through training certification, performance appraisal, and/or internal audits.
4.    Performs training through classroom presentations.
5.    Ensures that training and documentation is compliant with regulations and corporate policies, and documents these activities appropriately.
6.    Works cross-functionally with departments to ensure solutions developed drive value and meet the needs of stakeholders.
7.    Identifies opportunities to improve training systems and processes.
8.    Performs retraining over time as needed.
9.    Writes ECNs and coordinates the implementation for applicable documentation.
10.    Perform other duties as required

ESSENTIAL PHYSICAL/ENVIRONMENTAL DEMANDS

•    Lifting --Not to exceed 50 lbs. -- local practice may apply.
•    Writing
•    Sitting
•    Standing
•    Bending
•    Visual acuity
•    Color perception
•    Depth perception    
•    Reading
•    Field of vision/peripheral

SUMMARY OF MINIMUM QUALIFICATIONS

•    Education equivalent to a High School diploma. 
•    Five years of work experience in a writing/training position.
•    Strong interpersonal skills and the ability to work well alone or in a team and be able to accomplish organizational objectives effectively.
•    Proficient use of MS Word, Excel, PowerPoint, Publisher and Outlook.
•    Proven attention to detail and editing skills.
•    Ability to prioritize and manage work to critical project timelines in a fast-paced environment.
•    Demonstrated skills in training delivery and training evaluation methods.    
•    Excellent verbal and written communication skills; ability to communicate complex concepts and processes to various audience levels.
•    Must be able to manage time in an efficient manner and complete projects which require research and presentations.

PREFERRED QUALIFICATIONS

•    General knowledge of the medical device industry and the applications of Merit's products in the medical field. 
•    Experience in a writing/training position in a regulated environment; preferably in the medical device, pharmaceutical or biological fields.

COMPETENCIES

•    Presentation/instruction skills
•    Writing skills
•    Computer skills

COMMENTS

Infectious Control Risk Category III:

The risk category explains whether or not employees are likely to come into contact with blood or body fluids while performing their jobs.  Risk category III states employment and procedures that do not require exposure.

As an eligible Merit employee, you can expect the following:

* Multiple Shifts and Hours to choose from: Days, Swing (Eve), and Nights

* Medical/Dental & Other Insurances (eligible the first of month after 30 days)

* Low Cost Onsite Medical Clinic

* Two (2) Onsite Cafeterias

* Employee Garden | Gardening Classes

* 3 Weeks' Vacation | 1 Week Sick-Time | Paid Holidays

* 401K | Health Savings Account

To see more on our culture, go to www.merit.com/careers.

Military Veterans are encouraged to Apply.

Merit is a proud Utah Patriot Partner committed to hiring our Veterans.

Skills Required

  • Education equivalent to a high school diploma
  • Five years of work experience in a writing or training position
  • Strong interpersonal skills and ability to work independently and collaboratively
  • Proficiency with Microsoft Word, Excel, PowerPoint, Publisher, and Outlook
  • Attention to detail and editing skills
  • Ability to prioritize work and manage critical project timelines in a fast-paced environment
  • Experience delivering training and evaluating training effectiveness
  • Excellent verbal and written communication skills, including explaining complex concepts to varied audiences
  • Ability to manage time efficiently and complete research and presentation projects
  • General knowledge of the medical device industry and medical applications of company products
  • Writing or training experience in a regulated environment, preferably medical device, pharmaceutical, or biological

Merit Medical Systems, Inc. Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Merit Medical Systems, Inc. and has not been reviewed or approved by Merit Medical Systems, Inc..

  • Healthcare Strength An on‑site medical clinic at headquarters and campus wellness initiatives aim to make care more convenient and affordable for employees and families. Safety training and ongoing wellness programming further reinforce the health offering.
  • Retirement Support A 401(k) Profit Sharing Plan with active employer contributions and discretionary matching provides structured support for long‑term savings. Eligibility and plan participation are clearly established for U.S. employees.
  • Equity Value & Accessibility An employee stock purchase plan with a purchase discount enables accessible ownership participation. A successor plan is slated to replace the legacy program, pending shareholder approval.

Merit Medical Systems, Inc. Insights

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The Company
HQ: South Jordan, UT
5,001 Employees
Year Founded: 1987

What We Do

As a global healthcare company, we understand customer needs and innovate and deliver medical solutions that transform patient care. Founded in 1987, Merit Medical Systems, Inc. is engaged in the development, manufacture, and distribution of proprietary disposable medical devices used in interventional, diagnostic, and therapeutic procedures, particularly in cardiology, radiology, oncology, critical care, and endoscopy. Merit serves client hospitals worldwide with a domestic and international sales force and clinical support team totaling in excess of 300 individuals. Merit employs approximately 6,000 people worldwide with facilities in South Jordan, Utah; Pearland, Texas; Richmond, Virginia; Malvern, Pennsylvania; Rockland, Massachusetts; Aliso Viejo, California; Maastricht and Venlo, The Netherlands; Paris, France; Galway, Ireland; Beijing, China; Tijuana, Mexico; Joinville, Brazil; Markham, Ontario, Canada; Melbourne, Australia; Tokyo, Japan; Reading, United Kingdom; Johannesburg, South Africa; and Singapore.

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