The role combines oversight of company documentation systems with coordination of Change Management activities, helping maintain AS9100 compliance, improve process integrity, support employee training readiness, and drive continuous improvement across the organization.
This is an India Based, remote position. The work hours are Monday - Friday, 6:00p – 3:00a India Standard Time.Key Responsibilities
Documentation Management
- Receive, review, edit, and maintain compliance-related documentation including policies, procedures, work instructions, manuals, and standard templates.
- Manage document version control and lifecycle activities within the company’s Document Management System (DMS/QMS).
- Ensure documentation is reviewed, approved, distributed, and archived in accordance with company policies, regulatory requirements, and AS9100 standards.
- Collaborate with documentation owners, subject matter experts, and operational teams to create, revise, and maintain controlled documentation.
- Monitor documentation accuracy and ensure employees have access to current and approved materials.
Training Program Support
- Partner with the Training team to support the development and maintenance of compliance and operational training materials.
- Monitor training compliance and completion to ensure employees complete required training within established timelines.
- Support training effectiveness evaluations and assist with identifying opportunities for process or content improvements.
- Verify that documentation and training materials align with company policies, procedures, and AS9100 requirements prior to release or publication.
- Coordinate day-to-day Change Management process activities and provide administrative support for Change Requests.
- Manage intake, tracking, and preliminary compliance reviews of Change Requests to ensure completeness, accuracy, and validity.
- Maintain the Change Request Master Log and associated tracking documentation.
- Prepare agendas, supporting materials, and documentation for Change Control Board (CCB) meetings.
- Facilitate CCB meetings and coordinate approval workflows for submitted Change Requests.
- Work with responsible departments to monitor implementation progress and ensure timely completion and closure of approved changes.
- Support communication and coordination activities related to organizational and operational changes.
- Related experience in the field of Documentation and/or Documentation Compliance management
- Strong attention to detail, organizational, and analytical skills.
- Experience with Quality Management Systems (QMS) and document control processes.
- Familiarity with AS9100, ISO9001, or similar quality standards.
- Excellent English written and verbal communication abilities.
- Understanding of training compliance frameworks and Learning Management Systems (LMS).
- Prior project management and/or project coordination experience
- Prior experience working during nighttime hours and in remote roles.
- Ability to work collaboratively across teams and with subject matter experts.
- Proficiency in Microsoft Office tools, especially TEAMS, Word, and PowerPoint.
- Ability to write and edit technical content clearly and concisely.
- Self-starter with a proactive mindset and ability to manage multiple priorities.
- Basic data analysis skills to interpret training and compliance metrics.
Future Tech Enterprise, Inc. is a recognized leader in delivering enterprise IT solutions and services to commercial, federal, and global clients. We are proud partners with technology innovators such as Dell Technologies, NVIDIA, Dell, Cisco, and others, helping our customers transform operations and drive digital modernization.
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Skills Required
- Related experience in the field of Documentation and/or Documentation Compliance management
- Strong attention to detail, organizational, and analytical skills
- Experience with Quality Management Systems (QMS) and document control processes
- Familiarity with AS9100, ISO9001, or similar quality standards
- Excellent English written and verbal communication abilities
- Understanding of training compliance frameworks and Learning Management Systems (LMS)
- Prior project management and/or project coordination experience
- Prior experience working during nighttime hours and in remote roles
- Ability to work collaboratively across teams and with subject matter experts
- Ability to write and edit technical content clearly and concisely
- Self-starter with a proactive mindset and ability to manage multiple priorities
- Basic data analysis skills to interpret training and compliance metrics
What We Do
Follow our page for insights on hybrid IT strategy, cloud, security, AI, data science, remote workforce, back-to-office technology solutions, e-sports. Future Tech Enterprise, Inc. is an award-winning IT solutions provider with capabilities in nearly 180 countries. Recent Future Tech honors include being named Dell Technologies Federal Growth Partner of the Year 2020, NVIDIA Partner of the Year Professional Visualization (2019), and Partner of the Year APC by Schneider (2019). Since its start in 1996, Future Tech has experienced exceptional growth and become an IT partner-of-choice for global leaders in the aerospace, defense, education, energy, government, healthcare, manufacturing, and retail sectors. We help companies maximize their IT investments by delivering solutions for hybrid cloud, cyber security, hardware/software procurement, imaging, customized configuration, logistics, storage, infrastructure, data science. Future Tech offers additional support services, including technology training and staff augmentation. Our commitment to excellence is consistently recognized by industry associations and Original Equipment Manufacturers (OEM). A short list of Future Tech’s industry certifications/awards includes: - Dell Technologies Federal Growth Partner of Year 2020 - NVIDIA Partner of the Year Professional Visualization 2019 - 2019 Partner of the Year APC by Schneider Electric - ISO 9001:2015 - Certified - AS 9100 Rev D. Certified - NIST Certified - HIPAA Certified - Member of Forbes Technology Council - Dell Technologies Titanium Partner - VMware Partner - HPi Elite Partner - Lenovo Global Platinum - Apple Value Added Reseller Partner - Nutanix Preferred Partner - Winner HP’s Federal Partner in 3D Print Premier Program Award - One of 8 companies nationwide certified as HP Education Specialist Contact Future Tech to simplify your company's toughest IT challenges: www.ftei.com Email - [email protected] | 631-472-5500
