Are you organized, detail-oriented, and looking for an opportunity to make a meaningful impact? Join our Membership Operations team as a Document Support Associate, where you'll play a key role in managing member communications, document processing, quality reviews, and operational support activities that help deliver exceptional service to our customers.
This position is ideal for someone who enjoys working in a fast-paced environment, takes pride in producing accurate, high-quality work, and thrives as part of a collaborative team. You'll have the opportunity to develop valuable operational and technical skills while contributing to processes that directly support our members and business objectives. This role offers the chance to grow your career while working alongside a supportive team committed to excellence, continuous improvement, and delivering outstanding results.
Note:
- Candidates must reside within a 50-mile radius of Chattanooga, Tennessee, to support team collaboration and business needs.
Job Responsibilities
- Imaging documents and monitoring scheduling of deliverables; utilizing information to improve services, anticipate and prevent problems, or suggest improvements.
- Processing assigned work according to department procedures and expectations; interpreting transmittals and documents for group accounts.
- Implementing appropriate filing and documentation procedures; maintaining all physical and electronic files in current and accurate condition.
- Performing routine support and addresses administrative needs to meet membership and benefits services goals and case load expectations.
Job Qualifications
Education
- High School Diploma or equivalent
Skills\Certifications
- Proficient in Microsoft Office (Outlook, Word, Excel and Powerpoint)
- Proficient oral and written communication skills
- Proficient interpersonal and organizational skills
Number of Openings Available
0Worker Type:
EmployeeCompany:
BCBST BlueCross BlueShield of Tennessee, Inc.Applying for this job indicates your acknowledgement and understanding of the following statements:
BCBST will recruit, hire, train and promote individuals in all job classifications without regard to race, religion, color, age, sex, national origin, citizenship, pregnancy, veteran status, sexual orientation, physical or mental disability, gender identity, or any other characteristic protected by applicable law.
Further information regarding BCBST's EEO Policies/Notices may be found by reviewing the following page:
BCBST's EEO Policies/Notices
BlueCross BlueShield of Tennessee is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at BlueCross BlueShield of Tennessee via-email, the Internet or any other method without a valid, written Direct Placement Agreement in place for this position from BlueCross BlueShield of Tennessee HR/Talent Acquisition will not be considered. No fee will be paid in the event the applicant is hired by BlueCross BlueShield of Tennessee as a result of the referral or through other means.
Skills Required
- High School Diploma or equivalent
- Proficiency in Microsoft Office, including Outlook, Word, Excel, and PowerPoint
- Proficient oral and written communication skills
- Proficient interpersonal and organizational skills
- Must reside within a 50-mile radius of Chattanooga, Tennessee
BlueCross BlueShield of Tennessee Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about BlueCross BlueShield of Tennessee and has not been reviewed or approved by BlueCross BlueShield of Tennessee.
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Healthcare Strength — Health, dental, and vision coverage are frequently described as comprehensive and a meaningful part of total compensation. The overall benefits package is seen as a strong draw for employees.
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Leave & Time Off Breadth — Paid time off is characterized as substantial and an important contributor to total rewards. PTO and related benefits are viewed as adding clear value beyond base pay.
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Fair & Transparent Compensation — Pay is considered competitive for the market, with many indicating satisfaction particularly at entry levels. Starting compensation compares well locally and sets a positive baseline.
BlueCross BlueShield of Tennessee Insights
What We Do
As Tennessee's largest health plan, we've been helping Tennesseans find their own unique paths to good health for more than 70 years. More than that, we're your neighbors and friends – fellow Tennesseans with deep roots of caring tradition, a focused approach to physical, financial and community good health for today, and a bright outlook for an even healthier tomorrow. Our mission is simple: peace of mind through better health. We're an independent, not-for-profit, locally governed health plan company – meaning we live and work alongside our Tennessee business customers and plan members. Our 6,000 employees across the state have built our strong reputation for integrity, excellent service and community leadership. But we are also part of the BlueCross BlueShield Association, a nationwide association of health care plans. Because of this, our plan members have access to the same quality health benefits while traveling or living out of state that they have while in Tennessee. © 2018 BlueCross BlueShield of Tennessee, Inc., an Independent Licensee of the BlueCross BlueShield Association.
