Document Specialist

Group 1001 is a consumer-centric, technology-driven family of insurance companies on a mission to deliver outstanding value and operational performance by combining financial strength and stability with deep insurance expertise and a can-do culture. Group1001’s culture emphasizes the importance of collaboration, communication, core business focus, risk management, and striving for outcomes. This goal extends to how we hire and onboard our most valuable assets – our employees.

Company Overview:

Clear Spring Health is part of Group One Thousand One (“Group1001”), a customer-centric insurance group whose mission is to make insurance more useful, intuitive and accessible so that everyone feels empowered to achieve financial security. Clear Spring Health is dedicated to helping seniors protect their health and well-being by providing Medicare Advantage plans in select counties of Colorado, Illinois, North Carolina, and Virginia, plus Georgia and South Carolina and offers Medicare Prescription Drug Plans in 42 states plus DC.

Group 1001, and its affiliated companies, is strongly committed to providing a supportive work environment where employee differences are valued. Diversity is an essential ingredient in making Group 1001 a welcoming place to work and is fundamental in building a high-performance team. Diversity embodies all the differences that make us unique individuals. All employees share the responsibility for maintaining a workplace culture of dignity, respect, understanding and appreciation of individual and group differences.

Job Summary:

Clear Spring Health is in search of a Document Specialist to support its Ancillary Health division. The ideal candidate will have strong attention to detail, a team-centric attitude, and possess excellent written and verbal communication skills. This role will consist of reviewing, editing, cataloguing and publishing policy contract documents within strict deadlines. The Document Specialist will work closely with management and should have a professional demeanor, as well as being motivated to complete required tasks independently. Applicants must possess the ability to comprehend contract language. A strong writing/editing background is required for this position.

Responsibilities:

• Revise approved policy documents in accordance with evolving regulatory requirements.
• Ensure accuracy of all client-facing forms, notices, certificates, applications and policies.
• Catalogue all document versions. 
• Accommodate unique requirements for each book of business and policy type. 
• Effectively communicate with internal and external teams.
• Utilize time-management skills and attend regular program meetings.
• Communicate regularly with offshore team of ESL speakers.

Required Qualifications:
• Bachelor’s degree in English, Technical Communications, Rhetoric and Composition, or similar.
• 5+ years of academic writing, proofreading, or technical editing experience.
• Strong attention to detail.
• Aptitude for contract language.
• Proficiency with Microsoft Office Suite.
• Strong written and verbal communication skills.
• Strong collaboration skills.
• High level of professionalism.

Benefits Highlights:  

Employees who meet benefit eligibility guidelines and work 30 hours or more weekly, have the ability to enroll in Group 1001’s benefits package. Employees (and their families) are eligible to participate in the Company’s comprehensive health, dental, and vision insurance plan options. Employees are also eligible for Basic and Supplemental Life Insurance, Short and Long-Term Disability, and to enroll in the Company’s Employee Assistance Program and other wellness initiatives. Employees may also participate in the Company’s 401K plan, with matching contributions by the Company. 

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