About Us
Helpware is a technology-driven company with offices in the USA, Ukraine, Mexico, and the Philippines which provides Customer Experience & Operational Support for modern companies. Our team of professionals is driven by the purpose of providing best-in-class value-adding services to our partners by leveraging our empowered teams, innovative solutions, and technologies.
Position Summary:
We are seeking a detail-oriented and organized Document Coordinator to join our team. The successful candidate will be key in ensuring efficient document control processes, maintaining accurate records, and supporting the team with document management tasks. A background in financial operations or customer service is highly desirable.
Key Responsibilities:
- Generate Reports on document control activities.
- Conducting regular reviews and document audits.
- Ensure proper sending and archiving of documents.
- Track Document milestones and completion or progress of the document.
- Manage the tasks related to documents and version control.
Qualifications:
- Bachelor’s degree in Business Administration, Finance, or a related field is preferred.
- Proven experience in document control, coordination, or a related role.
- Strong organizational skills and attention to detail.
- Proficiency in document management software and tools.
- Excellent communication and interpersonal skills.
- Ability to work independently and manage multiple tasks simultaneously.
- Background in financial operations or customer service is an advantage.
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What We Do
Founded in 2015, Helpware is a company taking a modern approach to the outsourcing industry. We created the company to change perceptions of what outsourcing is and can be, and we did that by building amazing cultures in each of our locations, and by simply treating our employees better. With Helpware, we are all a team and family, and you'll see that true difference when partnering with us.
Helpware builds customized teams in Customer Service and Back Office for industry-leading startups and modern companies. With offices in California, Colorado, Kentucky, Ukraine, Philippines, Germany, and Mexico, we have the global scale to tailor custom teams and processes for success to our many powerhouse clients.
Helpware has grown over the years, initially catering to startup client partners, and has now evolved into creating client partnerships with large enterprises as well.
