At Air Products, we reimagine what’s possible. By tapping into the motivation of our people and our collective experience, we create the ideas and innovations that drive us forward. When we come together – where every voice is heard and everyone knows they belong and matter – we create solutions that launch people into space, support lifesaving care in hospitals, and enable the construction of groundbreaking, world scale production facilities.
Reimagine What’s Possible
Purpose
Responsible for the OpenText application’s support to store plant documentation and Engineering Project Documentation particularly in Electronic Document Management System (EDMS)
Nature and Scope
Reporting directly to the Manager CMD Asia and Global Documentation. Your key responsibility is to ensure timely support provided to OpenText EDMS stakeholders globally including Engineering team, Operations team, OpenText EDMS power users and etc.
PRINCIPAL ACCOUNTABILITIES
Administer and Maintain documents in the OpenText repository. Perform repeatable tasks like Document Uploading, Document Revision control, Document Publishing in OpenText.
Execute Document Handover process supporting the Regional Operations teams. Support all activities for document handover process from projects to Operations.
Perform transactional activities like export of documents, analyze attributes/metadata clean-up, extract reports in excel (pivot/graphs etc.)
Assign/Grant permissions to users in OpenText, manage security levels, and act as a Super User for the OpenText application for the assigned region.
Ensure full alignment of the overall document management process with the Global procedures and job-aids.
Identify opportunities for process improvements in the Document Management System and work with Global Administrator(s) and Regional Power Users to implement the same.
Comply to the Service Level Agreement (SLA) established within the team & KPI set during beginning of every fiscal year
Any ad-hoc duties that assigned by her/his superior as deemed necessary.
JOB REQUIREMENTS
Bachelor’s degree in Business Management and/or relevant degree.
1-2 years relevant experience, preferably within a shared services organization.
Fluent in both spoken and written Mandarin.
Ability to work flexible hours when required. Replacement leave will be provided for Malaysia public holidays. Team backup support may be arranged during important festive holiday.
Attentive to detail, prioritization and having self-initiative and be able to work independently as well as a part of a team
Possess good communication skill and time management skill
Knowledge of document control management preferred
Good working knowledge of Microsoft Office 365 Applications; Experience of enterprise applications such as SAP and/or OpenText documentation systems is an additional advantage
Founded in 1940, Air Products is a world-leading industrial gases company and has a proud history of innovation, operational excellence, with an unwavering commitment to safety and environmental stewardship. Working together, we are taking our passion and diverse backgrounds forward to reimagine what’s possible and generate a cleaner future for our customers, our communities, and the world.
Skills Required
- Bachelor’s degree in Business Management or a relevant field
- 1–2 years of relevant experience, preferably in a shared services organization
- Fluency in spoken and written Mandarin
- Ability to work flexible hours when required
- Strong attention to detail, prioritization, and self-initiative
- Ability to work independently and as part of a team
- Good communication and time management skills
- Knowledge of document control management
- Good working knowledge of Microsoft Office 365 applications
- Experience with SAP and/or OpenText documentation systems
What We Do
Air Products (NYSE:APD) is a world-leading industrial gases company in operation for over 80 years focused on serving energy, environmental, and emerging markets. The Company has two growth pillars driven by sustainability. Air Products’ base business provides essential industrial gases, related equipment and applications expertise to customers in dozens of industries, including refining, chemicals, metals, electronics, manufacturing, and food. The Company also develops, engineers, builds, owns and operates some of the world's largest clean hydrogen projects supporting the transition to low- and zero-carbon energy in the heavy-duty transportation and industrial sectors. Additionally, Air Products is the world leader in the supply of liquefied natural gas process technology and equipment, and provides turbomachinery, membrane systems and cryogenic containers globally. The Company had fiscal 2023 sales of $12.6 billion from operations in approximately 50 countries and has a current market capitalization of about $65 billion. Approximately 23,000 passionate, talented and committed employees from diverse backgrounds are driven by Air Products’ higher purpose to create innovative solutions that benefit the environment, enhance sustainability and reimagine what's possible to address the challenges facing customers, communities, and the world.
