Document Control Specialist

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Teladoc Health is a global, whole person care company made up of a diverse community of people dedicated to transforming the healthcare experience. As an employee, you’re empowered to show up every day as your most authentic self and be a part of something bigger – thriving both personally and professionally. Together, let’s empower people everywhere to live their healthiest lives.

Summary of Position

The Document Control Specialist is responsible for ensuring documents are entered, released and maintained in the PLM correctly; data is accurate and in the appropriate place for internal and external usage.

Essential Duties and Responsibilities

• Process Change Orders (COs) using the PLM in a timely manner with high level of accuracy in compliance with company procedures.
• Collaborate with Change Order initiators to ensure accuracy of the change orders.
• Ensure accurate approval assignment per company procedures.
• Ensure CO attributes are filled out accurately per company procedures.
• Coordinate data input/maintenance of approved CO and project data (including but not limited to BOM, component specifications, and engineering drawings).
• Coordinates document and information transfer between multiple suppliers, such as contract manufacturers and OEMs, to assure the synchronization of components specifications and Bills of Materials.
• Assists with efforts to enhance the regulatory compliance and business efficiency of the Document Control processes.
• Provide guidance about the company processes and procedures to internal customers and department personnel, regarding document format, content, use, control, and the Document Control system.
• Maintains inspection readiness of the Document Control process at all times.

Supervisory Responsibilities

No

Qualifications Required for Position

•       Fluency in English, both Written and Spoken

•       Experience with Propel Quality Management System, or equivalent systems

Qualifications Preferred for Position

•          Proactive individual with ability to communicate and work well with others.

•          Demonstrates strong attention to detail; monitors own work to ensure quality.

•          Listens and gets clarification; responds well to questions; understands nuances related to documentation, and customer matters.

Work Environment                                       

                              ☐ Office           ☒  Remote                 ☐ Hybrid (Office & Remote)

Travel – up to 10% 

Travel percentage reflects an estimate and is subject to change dependent on business needs.

Why Join Teladoc Health?

A New Category in Healthcare:  Teladoc Health is transforming the healthcare experience and empowering people everywhere to live healthier lives.  
Our Work Truly Matters: Recognized as the world leader in whole-person virtual care, Teladoc Health uses proprietary health signals and personalized interactions to drive better health outcomes across the full continuum of care, at every stage in a person’s health journey.  
Make an Impact: In more than 175 countries and ranked Best in KLAS for Virtual Care Platforms in 2020, Teladoc Health leverages more than a decade of expertise and data-driven insights to meet the growing virtual care needs of consumers and healthcare professionals.  
Focus on PEOPLE:  Teladoc Health has been recognized as a top employer by numerous media and professional organizations. Talented, passionate individuals make the difference, in this fast-moving, collaborative, and inspiring environment. 
Diversity and Inclusion:  At Teladoc Health we believe that personal and professional diversity is the key to innovation. We hire based solely on your strengths and qualifications, and the way in which those strengths can directly contribute to your success in your new position.  
Growth and Innovation:  We’ve already made healthcare yet remain on the threshold of very big things. Come grow with us and support our mission to make a tangible difference in the lives of our Members.  

As an Equal Opportunity Employer, we never have and never will discriminate against any job candidate or employee due to age, race, religion, color, ethnicity, national origin, gender, gender identity/expression, sexual orientation, membership in an employee organization, medical condition, family history, genetic information, veteran status, marital status, parental status or pregnancy.