- Collects and maintains files of the latest revision level documentation necessary to define product configuration and control technical or manufacturing processes.
- Ensures timely distribution of latest revision level documentation to appropriate users and ensure that obsolete documentation is removed from distribution.
- Collects, maintains, and distributes documents necessary to define product configuration and control technical processes that insure conformance to customer requirements.
- Performs job in accordance with document control practices.
- Provides customer service to different teams in regards to document retrieval.
- Need to be able to comprehend and navigate customer portals.
- Act as a liaison between Sales, Customers and Suppliers.
- Upload documents into customer portals as needed.
- Upload quarterly sales data for purchased from suppliers with a Diversity Designation
- High School Diploma, Associate’s Degree Preferred
- 1 to 2 years of customer service experience.
- 1 to 2 years of experience using Microsoft Office (Outlook, Excel, Word).
- Familiarity with Regulation Documentation preferred. (Letters of Guarantee, SFI, Diversity Certificates, etc.)
Skills Required
- High school diploma
- Associate's degree
- 1 to 2 years of customer service experience
- 1 to 2 years of experience using Microsoft Office, including Outlook, Excel, and Word
- Familiarity with regulation documentation, such as Letters of Guarantee, SFI, and Diversity Certificates
What We Do
Shorr is your premium, full-service packaging partner. We have an unmatched ability to optimize holistic supply chain processes, differentiate brands from their competition, and accelerate customer growth. Together we can streamline your processes, increase your output, consolidate your vendor network, and innovate your packaging. We offer innovative packaging products and equipment from industry-leading manufacturers. Product lines include corrugated, carton closure, tapes and adhesives, stretch wrap, shrink wrap, pallet unitization, flexible and protective packaging. We specialize in packaging design, process and procurement methodologies, along with customized automated equipment solutions. Our equipment sales and service team is comprised of expert sales representatives, process engineers and skilled service technicians. Equipment lines include pallet wrappers, case formers, case sealers, shrink wrappers, workstations, bagging and strapping machines. Other core competencies include in-depth consultative reviews along with post-purchase service and support. Shorr Packaging Corp. is geographically positioned with branches, warehouses and distribution centers strategically positioned across the country to best serve your needs. As an employee-owned company, we value every business relationship and will do whatever it takes to ensure success.
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