Dock Supervisor - Fastfrate Group (Montreal)

Posted 3 Days Ago
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Montreal Falls, Algoma, ON
Mid level
Logistics • Transportation
The Role
The Dock Supervisor is responsible for overseeing the evening shift, ensuring compliance with safety regulations, managing staff performance, optimizing resource use, and maintaining communication with customers regarding service delivery. Key tasks include supervising unloading and loading processes, reporting damages, and maintaining a safe work environment.
Summary Generated by Built In

Role: Dock Supervisor

Who we are:

Fastfrate Group has been providing industry-leading transportation services for more than 50 years. From what started as an LTL over-the-road and intermodal carrier, Fastfrate has grown into a diverse group comprised of multiple companies operating across Canada. This evolution allows us to offer customers a full suite of asset-based transportation, including over-the-road, cross-border, intermodal LTL and TL, drayage and transload, warehousing, distribution, logistics services and final mile.

What’s in it for you:

  • Supportive working environment
  • Team atmosphere
  • Health and dental benefits
  • Well-established company backed by over 50 years of service.

Schedule:

Monday to Friday night shift 11:00pm - 6:00am

What you’ll do:

  • Provide focused and detailed supervision covering our evening shift
  • Consciously adheres to all Health & Safety rules/ regulation & Transport Canada mandates
  • Effectively supervises employee performance- allocating & prioritizing work assignments / Manages productivity / continuously looks for operational and cost control efficiencies
  • Provides direct leadership and supervision to staff, ensuring staff are adequately trained to perform their duties in an effective and safe manner
  • Optimizes the use of staff and equipment to meet customer service requirements
  • Customer-focused -Ensures all freight is unloaded, staged and loaded safely and timely; reports any exceptions to the Operations Manager.
  • Maintains regular communication with customers, appointment coordinators and dispatch staff regarding service/delivery performance
  • Investigate and report all damage to equipment, facilities and freight, ensuring photographs and reports are completed promptly
  • Maintains a clean, organized and safe working environment at all times
  • Required to work overtime as needed.

Must Haves:

  • Minimum 3 years in the transportation, logistics or distribution sector
  • Minimum 2 years of supervisory experience, preferably in a union environment
  • Strong team builder
  • Post-secondary education preferred
  • Excellent leadership, interpersonal and communication skills
  • Self-motivated and works well in a team environment
  • Ability to effectively handle multiple conflicting priorities
  • Ability to work well under pressure
  • Good computer skills required
  • Superior attention to detail required
The Company
HQ: Cambridge, Ontario
665 Employees
On-site Workplace
Year Founded: 1975

What We Do

Challenger is a North American leader in the supply chain industry and has been since its inception in 1975. The Challenger Group employs more than 2,000 people and operates approximately 1,500 trucks and 3,300 trailers. As one of the largest privately owned truckload carriers in Canada, Challenger has been consistently recognized by its customers and within the industry for the outstanding quality of its services.

This year, Challenger was once again given the honour of being recognized as one of Canada’s Best Managed Companies, and has been a Platinum member since 2007. Challenger is an active leader in many significant green initiatives, including LEED certification of their headquarters and SmartWay Transport partnership.

In addition to our state of the art HQ facilities in Cambridge, Ontario, the Challenger Group has facilities in Montreal, Toronto, London, Mississauga, Vancouver, Calgary, Winnipeg, and Edmonton, Chicago and Long Beach.

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