PURPOSE OF POSITION:
Plan and direct the daily dock operations of loading, unloading, sorting and staging donated goods and new merchandise.
DUTIES AND RESPONSIBILITIES:
Coordinates the daily schedule of trucks and trailers to be loaded and unloaded. Assigns personnel to equipment to be loaded and directs their activities. Ensures productivity levels are met. Monitors and tracks supplies, product, and trailers by conducting daily inventory. Reposition bobtail trucks and trailers (utilizing noncommercial terminal tractor) within the yard. Assists Dock Helpers and other staff in staging, unloading, etc. when necessary. Ensures proper material handling and sorting. Operates forklift as required. Monitors performance and provides feedback to employees regarding areas requiring improvement. Supervises the physical assets within areas of responsibility by effectively planning, organizing, prioritizing, problem solving, leading, motivating, coaching, training and disciplining. Ensures the security of donations and that merchandise is loaded, unloaded and handled in a safe efficient manner. Provides leadership to maintain a safe working environment. Ensures the transportation yard and staging areas are kept orderly and that trash is disposed of in a timely manner. Drives on company business as required.
MINIMUM JOB REQUIREMENTS:
High school diploma or GED. Some college preferred. Two years supervisory experience, preferably in a related field. Forklift certification required; will be trained by Goodwill. Ability to operate forklift and yard tractors. Possess analytical skills including deductive reasoning. Valid California driver’s license, liability insurance, and a DMV record acceptable to Goodwill’s Insurance Company.
WORK DEVICES/MATERIALS/EQUIPMENT USED:
Forklift, cages (wooden & metal), flat carts, hand truck, back brace/belt, leather gloves, forklift, brooms, shovels, tarps, pallets, gas air blower, safety goggles.
Skills Required
- High school diploma or GED
- Some college
- Two years of supervisory experience, preferably in a related field
- Forklift certification
- Ability to operate a forklift and yard tractors
- Analytical skills, including deductive reasoning
- Valid California driver's license
- Liability insurance
- DMV record acceptable to Goodwill's insurance company
What We Do
Our Mission: We help people achieve their goals through a journey of personal support, work experience, and career development. Our Vision: We envision a caring and connected community where everyone has access to meaningful career opportunities. We believe the power of work changes lives. We are Orange County’s leading nonprofit provider of education, training, and career services for people with disabilities as well as those with other barriers to independence. We enhance the dignity and quality of life of individuals, families, and communities by eliminating barriers to opportunity and helping them reach their fullest potential through powerful programs and services. Through the revenue generated from donated goods sold in our stores throughout Orange County including shopgoodwill.com, we strengthen our capacity to achieve our mission through this unique social enterprise. In addition to retail operations, diverse revenue streams also include document destruction services, e-waste collections, packaging and assembly services and workforce development.
