Doc Specialist

Posted 10 Days Ago
Be an Early Applicant
Modesto, CA, USA
In-Office
18-21
Entry level
Automotive • Retail • Transportation
The Role
Provide administrative support to the sales team by preparing and organizing DMV/bank documents, verifying signatures and data accuracy, collecting payments, uploading digital files, logging deals in TripPad, and maintaining deal jackets and workspace. Communicate issues, assist sales managers, and perform other assigned tasks while protecting customer confidentiality.
Summary Generated by Built In

Description

Position Purpose:

This position performs the support for the sales team and prints DMV and bank documents.

Duties and Responsibilities:

  • Assisting the sales managers with the following
  • Providing the sales managers with documents for customer’s
  • Assisting sales managers with collecting money at the time of transaction
  • Verifying the data that is in the system
  • Verifying and checking the accuracy of all signatures 
  • Organizing all documents neatly and accordingly in each deal jacket
  • Maintaining a clean and neat workspace 
  • Providing well thought out note for each deal in our system and the physical jacket itself
  • Communicating with one another about any issues about a deal
  • Engaging in any/ all activities with sales
  • Providing the Business office with digital uploads
  • Login and track deals in the trip pad.
  • Other tasks as assigned. 
  • Maintains confidentiality of customer information.
  • Responsible for all paperwork involved with the sale of the vehicle, including obtaining customer signatures and securing payoff and insurance information.

Requirements

Qualifications:

  • Must be able to navigate through computer software 
  • Good attitude and sportsmanship
  • Some sort of customer service experience
  • Must know how to navigate through Google Drive
  • Maintains a professional appearance.
  • Ability to read, analyze and interpret the most complex documents.

Working Conditions:

  • Must be able to work under some stances of pressure
  • Must be able to multitask with talking to a sales manager and printing documents
  •  Weekend availability is a must 
  •  Schedule: Rotating schedule 9am - 5pm / 12pm - 8pm 

Skills Required

  • Ability to navigate computer software
  • Ability to navigate Google Drive
  • Customer service experience
  • Ability to read, analyze, and interpret complex documents
  • Maintain professional appearance
  • Weekend availability and rotating schedule
  • Ability to multitask under pressure
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The Company
0 Employees

What We Do

Modesto Toyota is a Toyota dealership located in Modesto, California, serving the Central Valley, including Stockton, Merced, Lodi, and Tracy. The company provides new and pre-owned Toyota vehicles, trucks, and SUVs, along with parts, accessories, and expert automotive service and repair. They have been providing these services to their community for over 45 years.

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