The Role
Manage end-to-end exchange market operations including market creation, launch coordination, real-time monitoring, investigations of anomalies, settlement, performance analysis, tooling improvements, and regulatory support to ensure market integrity.
Summary Generated by Built In
At DraftKings, AI is becoming an integral part of both our present and future, powering how work gets done today, guiding smarter decisions, and sparking bold ideas. It's transforming how we enhance customer experiences, streamline operations, and unlock new possibilities. Our teams are energized by innovation and readily embrace emerging technology. We're not waiting for the future to arrive. We're shaping it, one bold step at a time. To those who see AI as a driver of progress, come build the future together.
The Crown Is Yours
As a DKeX Market Ops Specialist, you'll play a key role in scaling the operations that power our prediction markets. You'll take ownership of complex market operations, strengthen operational processes, and help shape how we launch, monitor, and optimize markets in a rapidly evolving regulatory environment. Working across Engineering, Regulatory, Analytics, Product, and external partners, you'll combine operational expertise with data-driven decision-making to improve reliability, support market integrity, and help build a trusted marketplace for our customers.
What You'll Do
What You'll Bring
* Working shifts based on Bulgarian business hours.
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Join Our Team
We're a publicly traded (NASDAQ: DKNG) technology company headquartered in Boston. As a regulated gaming company, you may be required to obtain a gaming license issued by the appropriate state agency as a condition of employment. Don't worry, we'll guide you through the process if this is relevant to your role.
The Crown Is Yours
As a DKeX Market Ops Specialist, you'll play a key role in scaling the operations that power our prediction markets. You'll take ownership of complex market operations, strengthen operational processes, and help shape how we launch, monitor, and optimize markets in a rapidly evolving regulatory environment. Working across Engineering, Regulatory, Analytics, Product, and external partners, you'll combine operational expertise with data-driven decision-making to improve reliability, support market integrity, and help build a trusted marketplace for our customers.
What You'll Do
- Own the execution of end-to-end exchange market operations, including market creation, configuration, launch coordination, real-time monitoring, and settlement, while driving operational excellence across the market lifecycle.
- Lead complex operational investigations by monitoring trading activity, identifying market anomalies, assessing potential trade practice concerns, and partnering with Regulatory teams to resolve issues in accordance with established procedures.
- Analyze market and operational performance to identify trends, recommend improvements, and deliver actionable insights that enhance market quality, operational efficiency, and the customer experience.
- Partner with Engineering, Product, Market Structure, and external ecosystem partners to support new market launches, improve operational tooling, and develop scalable processes that enable future growth.
- Drive continuous improvement by strengthening operational documentation, refining workflows and controls, supporting regulatory inquiries and audits, and serving as a trusted subject matter expert for market operations.
What You'll Bring
- At least 2 years of experience in market operations, exchange operations, trading operations, market surveillance, financial markets, sportsbook trading, or a similar operational environment.
- A strong understanding of exchange and market structure concepts, including order books, matching engines, liquidity, market states, trading dynamics, and operational risk management.
- Proven experience analyzing complex operational issues, identifying process improvements, and driving scalable solutions in a fast-paced, regulated environment.
- Strong analytical, communication, and stakeholder management skills, with the ability to influence cross-functional partners and communicate operational insights to both technical and non-technical audiences.
- A passion for prediction markets, exchange operations, sports trading, or financial markets, with the flexibility to support shift coverage as needed; experience working in a regulated trading, exchange operations, or market surveillance environment is preferred.
* Working shifts based on Bulgarian business hours.
#LI-BD1
#LI-HYBRID
Join Our Team
We're a publicly traded (NASDAQ: DKNG) technology company headquartered in Boston. As a regulated gaming company, you may be required to obtain a gaming license issued by the appropriate state agency as a condition of employment. Don't worry, we'll guide you through the process if this is relevant to your role.
Skills Required
- At least 2 years of experience in market operations, exchange operations, trading operations, market surveillance, financial markets, sportsbook trading, or similar operational environment
- Strong understanding of exchange and market structure concepts (order books, matching engines, liquidity, market states, trading dynamics, operational risk management)
- Proven experience analyzing complex operational issues and driving scalable process improvements in a fast-paced, regulated environment
- Strong analytical, communication, and stakeholder management skills
- Flexibility to support shift coverage based on Bulgarian business hours
- Experience working in a regulated trading, exchange operations, or market surveillance environment
- May be required to obtain a gaming license as a condition of employment
What the Team is Saying
Nir
Senior DevOps Engineer
Ivett
Office Administration Manager
Mincho
Software Engineering Manager
Kalina
Senior Lead QA Engineer
Michelle
Lead Site Reliability Engineer
Sarah
Senior Manager, Product Research
Nate
Associate Product Manager
DraftKings Compensation & Benefits Highlights
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Parental & Family Support — Company materials highlight 14 weeks of fully paid parental leave globally along with adoption/fostering support, fertility coverage (Progyny), childcare assistance (Care.com), and lactation resources. Feedback suggests these programs provide meaningful, inclusive support for families at different stages.
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Wellbeing & Lifestyle Benefits — Health coverage with day-one eligibility is complemented by Lyra therapy/EAP, Calm, wellness programs, and fitness reimbursement, with some offices offering on‑site amenities. Feedback suggests this breadth enhances everyday wellbeing beyond standard medical plans.
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Retirement Support — A 401(k) plan with employer match and financial‑planning tools are included as core benefits. Feedback suggests retirement matching offers stable long‑term value within the total rewards mix.
DraftKings Insights
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The Company
What We Do
It's simple, at DraftKings, we believe life is more fun when you're in on the action. For that reason, we’re committed to responsibly creating the world’s favorite games and betting experiences. We’re developing the most innovative and entertaining real money products and offers; to forever transform how people experience sports; to be a fully vertically integrated sports betting operator. It's our ultimate goal to build the best, most trusted, and most customer-centric destination for our players. We’re defining what it means to build and deliver the most extraordinary sports and entertainment experiences. Our global team is trailblazing new markets, developing cutting-edge products, and shaping the future of responsible gaming.
Why Work With Us
Here, “impossible” isn’t part of our vocabulary. You’ll face some of the toughest but most rewarding challenges of your career. They’re worth it. Channeling your inner grit will accelerate your growth, help us win as a team, and create unforgettable moments for our customers. Ready to own what’s next?
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DraftKings Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Our flexible hybrid policy empowers team members to work where they’re most productive—whether at home or in our collaborative offices. We trust our teams to choose what works best for them to thrive and innovate.
Typical time on-site:
Flexible
