Job Posting End Date
10-12-2026Please note the job posting will close on the day before the posting end date.
Job Summary
Responsible for conducting and coordinating distribution line training, procuring, inspecting and testing tools and equipment, conducting investigations and answering customer complaints.Job Description
What you’ll do:
- Investigate damage complaints and prepare reports detailing findings and make recommendations to resolve complaints.
- The damage complaints may include but not be limited to: service quality, high or low voltage, landscape damage caused by company equipment or personnel, etc.
- Assist with pre checking jobs, customer contacts, work with stores, distribution crews and applicable supervision to secure and provide the necessary tools and equipment for the crew personnel.
- Support technical training needs when requested and coordinate training with technical trainers if needed. Conduct distribution line training as needed.
- Inspect and test distribution line tools and equipment.
- Promote and enforce the Company's Accident Prevention, Safety and Health Programs, and assist line crews on jobs as required for work area protection and ground worker assistance.
- Support service restoration activities and assume other duties and responsibilities as assigned.
What we’re looking for:
Education requirements are listed below: High School Diploma or GED.
Work Experience requirement listed below: Minimum of 5 years' experience in distribution line or distribution engineering, or equivalent related experience, including good working knowledge of distribution operations activities. Experience in utility / utility power.
What you'll get:
In addition to competitive compensation, AEP offers a unique comprehensive benefits package that aims to support and enhance the overall well-being of our employees.
At AEP, we’re more than just an energy company — we’re a team of dedicated professionals committed to delivering safe, reliable, and innovative energy solutions. Guided by our mission to put the customer first, we strive to exceed expectations by listening, responding, and continuously improving the way we serve our communities. If you're passionate about making a meaningful impact and being part of a forward-thinking organization, this is the company for you!
Compensation Data
Compensation Grade:
SP20-006Compensation Range:
$74,551.00 - $93,188.50The Physical Demand Level for this job is: S – Sedentary Work: Exerting up to 10 pounds of force occasionally (Occasionally: activity or condition exists up to 1/3 of the time) and/or a negligible amount of force frequently. (Frequently: activity or condition exists from 1/3 to 2/3 of the time) to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.
Hear about it first! Get job alerts by email. Log in to your Candidate Home Account today! If you don't have an account, you can create one.
It is hereby reaffirmed that it is the policy of American Electric Power (AEP) to provide Equal Employment Opportunity in all respects of the employer-employee relationship including recruiting, hiring, upgrading and promotion, conditions and privileges of employment, company sponsored training programs, educational assistance, social and recreational programs, compensation, benefits, transfers, discipline, layoffs and termination of employment to all employees and applicants without discrimination because of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, veteran or military status, disability, genetic information, or any other basis prohibited by applicable law. When required by law, we might record certain information or applicants for employment may be invited to voluntarily disclose protected characteristics.Skills Required
- High school diploma or GED
- Minimum of 5 years of experience in distribution line, distribution engineering, or equivalent related experience
- Good working knowledge of distribution operations activities
- Experience in utility or utility power
What We Do
Our team at American Electric Power is committed to improving our customers' lives with reliable, affordable power. We are investing $54 billion from 2025 through 2029 to enhance service for customers and support the growing energy needs of our communities. Our nearly 16,000 employees operate and maintain the nation's largest electric transmission system with 40,000 line miles, along with more than 225,000 miles of distribution lines to deliver energy to 5.6 million customers in 11 states. AEP also is one of the nation's largest electricity producers with approximately 29,000 megawatts of diverse generating capacity. We are focused on safety and operational excellence, creating value for our stakeholders and bringing opportunity to our service territory through economic development and community engagement. Our family of companies includes AEP Ohio, AEP Texas, Appalachian Power (in Virginia and West Virginia), AEP Appalachian Power (in Tennessee), Indiana Michigan Power, Kentucky Power, Public Service Company of Oklahoma, and Southwestern Electric Power Company (in Arkansas, Louisiana, east Texas and the Texas Panhandle). AEP also owns AEP Energy, which provides innovative competitive energy solutions nationwide. AEP is headquartered in Columbus, Ohio. For more information, visit aep.com.
