Spécialiste, Quittances et Subrogations

Company Summary

Come work for a company that’s committed to the success of each and every employee. A place where innovators and collaborators come together and build on each other’s talents. Where diversity is welcomed  and celebrated.

FCT provides industry-leading title insurance, default solutions and other real estate related products and services to legal, lending, valuation and real estate professionals across Canada. With FCT, you will have the opportunity to build a meaningful career. Join us as we continue to do exciting work and make a big impact on our colleagues, customers and communities.

Job Summary

We are continually searching for great talent; individuals who possess a deep commitment to the customers and markets we serve. If you would like to join a company that is committed to the success of each employee and offers challenge, purpose and the opportunity to grow both personally and professionally in a team-oriented environment, you'll enjoy a career with us! We understand that fostering a diverse and inclusive environment is critical for the success of our business, and we actively work towards it every day. 

En tant que spécialiste, quittances et subrogations, vous serez responsable de la gestion du département et du support à l’équipe opérationnelle en vous assurant de la publication de l’ensemble des quittances. Vous serez également responsable des échanges entre les bureaux de notaires et/ou avocat pour les demandes spéciales de radiation. Vos excellentes compétences en communication sont essentielles pour ce rôle. En tant que spécialiste, quittances et subrogations, vous serez l’expert de votre domaine.
As a Discharge Specialist, you will be responsible for managing the department workflow and supporting the operational team ensuring the proper management of the registration of all mortgage loan discharges. You will liaise with notary offices and/or lawyers for special discharge requests. Your excellent communication skills are essential in this role. As a Discharge Specialist, you will be the expert in your field.

Responsabilités clés :

• Superviser tous les programmes de quittances et de subrogation

• S’assurer de l’exécution des rapports mensuels

• Superviser la correction des quittances et des subrogations

• S’assurer que toutes les quittances sont signées et que tous les documents accessoires sont légalement préparés en vue de l’attestation par le notaire

• Exécuter la gestion du travail dans l’équipe afin de s’assurer que les niveaux de service et de qualité sont atteints

• Procéder à l’analyse des demandes de lettres d’engagement par FCT pour l’exécution d’une quittance

• Soutenir l’équipe opérationnelle dans l’exécution des dossiers de radiation  

Exigences:

• Parajuriste ou notaire avec 2 à 5 ans d’expérience dans le domaine immobilier

• Excellente communication verbale et écrite

• Capacité à établir de solides relations avec la clientèle interne et externe

• Capacité à gérer des demandes concurrentes, tout en étant capable de s’adapter et d’être flexible aux changements

• Le bilinguisme en français et en anglais est requis pour ce poste en raison de la nature des fonctions et de la nécessité de communiquer efficacement avec des clients et des partenaires internes anglophones

HERE’S HOW YOU’LL CONTRIBUTE:

• Oversees all Québec discharge and transfer programs

• Ensures that all monthly reports are actioned in a timely manner

• Oversees the investigation and resolution of all rejected discharges and transfers

• Ensures that all discharge documents are properly executed and that the supporting documents are correct and legally valid for authentication by the notary

• Assigns and direct work to the members of the team in order to ensure service levels and quality targets are met

• Analyzes the notaries requests for FCT’s commitments to proceed with the execution of discharge documents

• Provide support to the operational team for the execution of the discharges

HERE’S WHAT YOU’LL BRING:

• 2 – 5 years’ experience as a Paralegal or Notary in real estate

• Solid relationship building skills with internal and external customers

• Ability to thrive while managing competing priorities and adapt well to change

• Excellent verbal and written communication

• Bilingualism in French and English is required for this position due to the nature of the role and the necessity to communicate effectively with English speaking clients and internal partners.

Total Direct Compensation:

67,975 - 83,080

Any pay range is in $CAD

HERE’S WHAT SETS US APART: 

Through mentoring, innovative tools, and a variety of programs that engage and reward, we empower each employee to be great and drive results.

• Comprehensive benefits that include Employee and Family Assistance Program (EFAP) and Wellness Essentials

• Group retirement savings plan with company match

• Paid holidays and generous paid time off

• Hybrid work arrangements

• Paid volunteer opportunities and charitable donation matching

• Employee recognition programs that include referral incentives

• Potential for performance-based incentives 

• The opportunity to participate in our stock purchase plan

• And more!

*As per terms of the employment agreement

The Great Place to Work® Institute has named FCT one of Canada’s Top 50 Best Workplaces, Best Workplaces in Canada for Financial Services & Insurance, Best Workplaces in Canada for Women, Best Workplaces in Canada for Inclusion and Best Workplaces in Canada for Mental Wellness. We’re also one of Achievers 50 Most Engaged Workplaces™ in North America.

By joining us, you will not only be part of an award-winning organization, you will be part of a workforce that is engaged and empowered to succeed.

Thank you for considering FCT. We look forward to meeting you.

In accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act, a request for accommodation will be accepted as part of FCT’s hiring process.

To avoid any delays in the recruitment process, if you require accommodation to apply, please provide your accommodation needs in advance. You may also be required to submit adequate medical/other documentation to Human Resources to support your request for accommodation.

FCT is an equal opportunity employer and is committed to an active nondiscrimination program. All recruitment, hiring, placements, transfers, promotions, training, compensation, benefits, discipline, and other terms and conditions of employment will be on the basis of the qualifications of the individual regardless of race, colour, place of origin, ethnic origin, citizenship, handicap (including mental and physical disability), sex, sexual orientation, gender identity and expression, creed (religion), marital status, family status (being in a parent/child relationship), age, or any other basis prohibited by the applicable provincial or federal human rights legislation.