Disbursement Operations Administrator

Posted 13 Days Ago
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Calgary, AB
1-3 Years Experience
Software
The Role
The Disbursement Operations Administrator at Benevity is responsible for managing the monthly donation disbursement process, ensuring compliance, resolving payment issues, collaborating with various departments, and recommending process improvements for enhancing client experience.
Summary Generated by Built In

Meet Benevity
Benevity is the way the world does good, providing companies (and their employees) with technology to take social action on the issues they care about. Through giving, volunteering, grantmaking, employee resource groups and micro-actions, we help most of the Fortune 100 brands build better cultures and use their power for good. We’re also one of the first B Corporations in Canada, meaning we’re as committed to purpose as we are to profits. We have people working all over the world, including Canada, Spain, Switzerland, the United Kingdom, the United States and more!

Our Calgary Operations team seeks a diligent Disbursement Operations Administrator to enhance our dynamic team. We're looking for individuals who are self-driven, excel in collaborative environments, and are versatile in managing diverse tasks. The core of your role includes preparing and processing payment files for our foundation partners and assisting the operations team with client inquiries and daily tasks. Success in this position requires a keen eye for detail, excellent communication, and strong interpersonal skills.

What you’ll do:

  • Manage the monthly donation disbursement process, including administration and verification
  • Ensure compliance by developing documentation and training materials for disbursement operations
  • Resolve any outstanding disbursement and payment issues promptly
  • Collaborate with management from various departments to address challenges and find solutions
  • Recommend process improvements to foster a culture of continuous enhancement, prioritizing client experience

What you’ll bring:

  • Bachelor's degree or equivalent educational experience
  • Advanced skills in MS Office Suite, particularly Excel
  • Exceptional analytical abilities for precise information processing
  • Superior organizational skills, guaranteeing high-quality and timely outcomes
  • Dedicated to excellence, attention to detail, and ongoing enhancement
  • Excellent communication, presentation, and interpersonal skills, with the ability to convey findings to a non-technical audience
  • Familiarity with data visualization or Business Intelligence tools (e.g., JasperSoft, Looker) is beneficial

Discover your purpose at work

We’re not employees, we’re Benevity-ites. From all locations, backgrounds and walks of life, who deserve more …

Innovative work. Growth opportunities. Caring co-workers. And a chance to do work that fills us with a sense of purpose.

If the idea of working on tech that helps people do good in the world lights you up ... If you want a career where you’re valued for who you are and challenged to see who you can become …

It’s time to join Benevity. We’re so excited to meet you.

Where we work

At Benevity, we have developed a Community First approach that we design our people's experience around with goals to build a strong community and culture, achieve stellar execution of our business goals and social mandate, and ensure Benevity-ites thrive. For those who live within a reasonable commuting distance to an office, we can split our time working in the office and from home to optimize the opportunities of both, with the requirement that we spend at least 50% of the time in the office.

Join a company where DEIB isn’t a buzzword

Diversity, equity, inclusion and belonging are part of Benevity’s DNA. You’ll see the impact of our massive investment in DEIB daily — from our well-supported employee resources groups to the exceptional diversity on our leadership and tech teams.

We know that diverse backgrounds, experiences, skills and passions are what move our business and our people forward, so we're committed to creating a culture of belonging with equal opportunities for everyone to shine. 

That starts with a fair and accessible hiring process. If you want to feel seen, heard and celebrated, you belong at Benevity.

Candidates with disabilities who may require accommodations throughout the hiring or assessment process are encouraged to reach out to [email protected].

Top Skills

Excel
The Company
818 Employees
Remote Workplace
Year Founded: 2008

What We Do

Benevity is the global social impact software with an all-in-one platform for corporate grantmaking, volunteering, giving, micro-actions and employee resource groups.

A certified B Corporation and recognized in Fortune's Impact 20, we empower iconic brands to attract, retain and engage diverse workforces, embed social action in customer experiences, support communities and understand their impact in the world.

Since our inception, Benevity has helped businesses around the world donate over $14 billion, track 72 million volunteer hours and support communities with over $19 billion in grants

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