Jobs at Benevity

Leads Benevity’s client education strategy, designing personalized learning experiences, content architectures, certification programs, and adaptive delivery. Develops and improves eLearning, microlearning, video, workshops, webinars, and in-product guidance using LMS, UX, and generative AI capabilities. Collaborates cross-functionally to embed education into the client experience, evaluates program effectiveness through data and feedback, and drives continuous improvement, adoption, utilization, and retention.

Leads Benevity’s client education and enablement strategy for B2B SaaS customers. Designs personalized learning journeys, manages education content and LMS optimization, delivers workshops and webinars, develops certifications, integrates AI and in-product guidance, and evaluates programs using data and feedback. Requires strong instructional design, UX, visual design, analytics, communication, and cross-functional collaboration skills.

Leads revenue FP&A and Revenue Operations, owning targets, forecasting, scenario modeling, reporting, commissions, and executive insights. Partners with Sales, Client Success, Marketing, Finance, and Accounting to connect go-to-market drivers with financial outcomes. Oversees revenue reconciliation, KPI standardization, commission administration, planning systems, controls, and a team comprising Revenue Operations and FP&A professionals.

Lead revenue FP&A and Revenue Operations, including target-setting, forecasting, financial modeling, executive reporting, KPI standardization, and sales compensation planning. Partner with Sales, Client Success, Marketing, Finance, and executives to connect go-to-market drivers with financial outcomes. Oversee revenue reporting, reconciliation, commission administration, controls, planning systems, and a team spanning Revenue Operations and FP&A.

Manage Salesforce users, permissions, configurations, workflows, reports, dashboards, integrations, and data administration. Partner with cross-functional stakeholders to gather requirements, design scalable CRM solutions, provide user support and training, test enhancements, investigate issues, and manage platform releases. Coordinate work through Agile ceremonies and tools including Jira, Confluence, and Asana while supporting Revenue Operations, Sales, Marketing, Finance, and Client Success.

Manage Salesforce users, permissions, configurations, workflows, reports, dashboards, and integrated applications. Design scalable CRM solutions, support users through tickets and training, test enhancements, manage data inserts, and perform quality assurance. Collaborate with Revenue Operations, Sales, Marketing, Finance, and Client Success stakeholders to gather requirements and resolve issues. Participate in Agile ceremonies and use Confluence, Jira, and Asana to manage work.

The External Communications Manager leads media relations, PR agency coordination, executive visibility, thought leadership, and crisis communications. The role develops executive points of view, ghostwrites speeches and articles, secures media and speaking opportunities, maintains crisis communication plans, and ensures external messaging aligns with Benevity’s brand narrative and research.

Manage Benevity’s external communications, including media relations, PR agency coordination, executive visibility, thought leadership, ghostwriting, and crisis preparedness. Develop executive points of view, secure media and speaking opportunities, create speeches and articles, maintain crisis communication plans, and ensure consistent messaging across press, clients, and the market. The role requires extensive external communications or PR experience, strong media relationships, executive communication expertise, and exceptional writing skills.

Leads global corporate, indirect, and transfer-pricing tax compliance across Canada, the United States, and Europe. Owns consolidated tax provisions under ASC 740, tax reporting, disclosures, deferred tax strategies, research, and legislative analysis. Provides technical tax guidance, trains business teams, collaborates cross-functionally, and manages strategic tax initiatives. The role requires autonomy in a high-growth SaaS environment and proficiency with NetSuite, CCH iFirm, and Avalara.

Lead Canadian, U.S., and European corporate tax compliance, transfer pricing, sales tax and VAT filings. Own consolidated tax provision reporting under ASC 740 and provide tax disclosures, deferred tax guidance, research, training, and strategic advice. Collaborate with Finance, Legal, Product, Treasury, and Accounting teams on global tax initiatives while using tax and ERP systems to improve compliance and reporting workflows.

Lead Developer Experience and SDLC modernization across the organization. Design internal developer platforms, agentic automation, cloud infrastructure, CI/CD pipelines, security controls, quality gates, and reusable engineering standards. Partner with architecture, security, and product teams to improve developer productivity and adoption. Provide technical leadership, mentorship, documentation, proof-of-concept development, and architectural guidance while applying AI-assisted development securely and responsibly.

Leads Developer Experience and SDLC modernization across the organization. Designs internal developer platforms, agentic automation, cloud infrastructure, CI/CD pipelines, quality gates, and secure DevSecOps workflows. Partners with architecture, security, and product teams to improve engineering productivity and tool adoption. Provides technical leadership, mentorship, documentation, architectural guidance, and hands-on development using Python or Java and modern cloud-native technologies.

Provides technical leadership for Benevity’s user identity and access management platform. Designs secure, scalable authentication, authorization, SSO, identity lifecycle, and zero-trust capabilities using Auth0 and cloud platforms. Leads architecture, proofs of concept, technical prioritization, documentation, security practices, and cross-functional delivery while mentoring senior developers. Requires deep IAM expertise, strong Java and Python development skills, cloud-native experience across AWS and GCP, and proficiency in modern identity protocols and secure software architecture.

Lead the architecture and development of Benevity’s user identity and access management platform. Design scalable authentication, authorization, SSO, federation, and identity lifecycle capabilities using Auth0 and cloud-native technologies. Establish zero-trust and least-privilege practices, guide platform modernization, create technical documentation and proofs of concept, collaborate with product and security teams, and mentor senior engineers.

Serve as a trusted partner to senior executives by managing complex calendars, meetings, events, travel, expenses, correspondence, confidential information, and special projects. Coordinate stakeholders, prepare executive materials, anticipate needs, resolve conflicts, and support executive team priorities. The role requires sound judgment, discretion, strong communication, adaptability, business acumen, and advanced proficiency with Google Workspace and Slack.

Leads multiple software engineering teams delivering DevX, SDLC, and core SaaS capabilities. Owns delivery commitments, staffing, budgets, performance management, technical direction, release adoption, reporting, and innovation initiatives. Coaches engineering leaders, partners with Product and internal stakeholders, and promotes AI-assisted development and cloud-based engineering practices.

Leads multiple software engineering teams across developer experience, SDLC improvements, and SaaS product development. Owns delivery outcomes, staffing, budgets, technical direction, release adoption, performance reporting, and engineering innovation. Coaches engineering leaders, partners with Product and internal stakeholders, and drives AI-assisted development and leadership practices.

Leads and coaches a product marketing team while owning go-to-market strategy, positioning, messaging, market research, persona development, competitive intelligence, and sales enablement for Benevity’s enterprise platform. Partners with Product, Sales, Customer Success, Content, Website, and Demand Generation teams to align strategy, deliver customer insights, support launches, and strengthen the buyer journey.

Provide hands-on technical leadership for Benevity’s data platform. Design and build scalable streaming and batch pipelines, AWS lakehouse and medallion architecture, metadata governance, semantic layers, and data products. Establish configuration-driven workflows, data contracts, quality standards, observability, and automated CI governance. Partner with architects and product stakeholders, develop AI-assisted engineering tools, document architecture, deliver proofs of concept, and mentor engineers while guiding platform modernization.

Provides hands-on technical leadership for Benevity’s data platform. Designs and builds streaming and batch pipelines, AWS lakehouse and medallion architectures, semantic layers, governed data products, metadata systems, and developer tooling. Establishes data contracts, lineage, quality, observability, and CI-enforced governance while modernizing warehouse environments. Partners with architects and product stakeholders, leads technical strategy, develops proof of concepts, documents architecture, mentors engineers, and applies AI-assisted development practices.