Disbursement Analyst

• Execute end-to-end payment processing for payments, ensuring accuracy, compliance, and timely settlement across domestic and international transactions.
• Balance, validate, print, and distribute general disbursements for the enterprise.
• Request and verify check stop payment and void requests from all operating units with banking institutions.
• Prepare, validate, and transmit check disbursements with required approval controls.
• Investigate and resolve payment exceptions, rejects, and returns, including stop payments and stale or altered checks.
• Serve as a point of contact for payment inquiries.
• Maintain communication with IT to investigate and review failed transactions related to the financial system.
• Respond to internal and external requests regarding check status and check copy requests.
• Perform testing of check printing software when updates or changes are made to the system.
• Issue required correspondence to payees regarding unclaimed property.
• Extract information regarding outstanding checks for unclaimed property reporting.
• Ensure adherence to NACHA requirements.
• Monitor transactions for fraud and escalate concerns.
• Collaborate with internal teams, including Finance and Treasury.
• Monitor deadlines to avoid financial loss.
• Support automation initiatives.
• Maintain SOPs and process documentation.
• Support annual 1099 forms as well as unclaimed property filing and reporting.
• Work within stated internal KPIs and SLAs.
• Keep Leadership informed when problems may interfere with work being completed on time.
• Assist Leadership with reporting of current metrics that add value to the organization as well as ad-hoc reporting to management.
• Perform any other job responsibilities as required at the Company’s discretion.

Preferred Skills

• Candidate should be a team player and demonstrate the required aptitude and attitude toward work and the team.
• Candidate should be customer-centric and committed to delivering the best to customers and the business.
• Must possess analytical and problem-solving skills, business acumen, leadership skills, oral and written communication skills, and excellent interpersonal skills.
• Experience managing and optimizing AP payment processing through solutions such as AvidXchange.
• Highly innovative individual and out-of-the-box thinker, able to work in a dynamic, fast-paced, collaborative environment.
• Excellent written and oral communication skills, as well as interpersonal skills to maintain professional and effective relationships with coworkers.
• Proactive, results-oriented, sense of urgency, high level of energy, enthusiasm, and passion.
• Ability to multitask, willingness to learn new skills, and ability to adapt to an ever-changing environment.
• Ability to work with minimal supervision, with a high degree of accuracy and strong attention to detail.
• Ability to work seamlessly with remote colleagues at other office locations is critical.

Qualifications and Education Requirements

• Education level required: High School.
• Minimum experience required: 3+ years in a payment processing environment.
• Experience with ACH processing systems.
• Strong knowledge of NACHA operating rules and the ACH network.
• Financial ERP System D365 and AI software such as VIC.AI preferred.
• Strong investigative aptitude with a commitment to quality and comfort working in a fast-paced environment.
• Must be a self-starter who can work well in various situations, from well-defined to unstructured.
• Experience with Microsoft Office Suite, including advanced Excel skills (VLOOKUP, pivot tables, formulas, etc.).
• Must be a self-starter who can work well within various situations, from well-defined to unstructured.