Director of Work Management (Work Planning)

Job Summary
Leads standardization for Operations Work Management, responsible for work readiness which includes coordinating, prioritize, scheduling and dispatching of construction, system operations and customer programs and controls teams providing critical support to all six (6) NiSource operating companies. Responsibilities include: developing and implementing standard strategic approach for all field work between all companies, align the organization for acceptance and change of new software process, oversight of all applicable gas related work management activities related to large gas projects and related contractor activities, gas measurement, pressure regulation, corrosion, leakage inspection, cast iron surveys, curb box programs, patrolling, locates, and expansion of AOC programs. Ensures effective scheduling, prioritization based on risk and compliance and assignment of gas related work and manages QA/QC efforts within the department to ensure compliance and exceptional customer service. Scheduling ensures adherence to compliance requirements and execution of electric operations work plans. Close partnerships must be maintained between key organizations to drive successful outcomes. Establish joint accountability and shared metrics with these key business partners to ensure alignment between organizations. Driving for results, leading change, and strategic thinking will be crucial for success. Provide strong and inclusive leadership in a manner that engages employees, establishes a culture of trust and accountability and creates a strong pipeline of talent.
Essential Functions

• Assist in developing and driving strategy and direction for overall Integration Center execution of NiSource corporate vision and objectives
• Accountable for oversight of Integration Center responsibilities related to construction and system operations work plans, customer programs and controls execution across the seven states
• Provide visible, active and calm leadership during critical events
• Collaborate closely with other Integration Center leaders during incidents to ensure business continuity and exceptional response to any incident
• Drives accountability for compliance within the Integration Center
• Collaboration and communication with business partners on key strategic and operational matters
• Champion consistency and collaboration throughout Integration Center and operations
• Sets expectations of need to build and maintain close partnerships with operations and planning teams to ensure success
• Provide effective communication, motivation, guidance, training and knowledge to your team
• Manages toward aggressive financial and departmental targets
• Create a culture where all people feel valued and have opportunities to grow and develop

Required Qualifications For Position

• Bachelor's Degree in Operations or Business Management, Engineering, or equivalent work experience
• 3+ years of leadership experience in operations or work management related activities
• Demonstrated ability to think strategically and understand the big picture
• Proven ability to build strong collaborative partnerships
• Ability to help teams/partners reach consensus
• Demonstrated sense of urgency and ability to drive execution
• Ability to lead teams through significant change
• Proven ability to build organizational talent and create highly successful teams
• Excellent oral and written communication skills
• Working knowledge of PC applications
• Ability to travel as needed
• 24/7 operations at times requires availability at night, on weekends, holidays, etc.
• Diverse background across operations, work management activities (planning, scheduling, dispatch)
• Strong knowledge of or experience in operations planning, budgeting

Preferred Additional Qualifications for Position

• Minimum of 5 years of leadership experience
• Minimum of 5 years of direct field or construction operations, Integration Center or operations related experience
• Minimum of 3 years leading other leaders
• Continuous improvement experience (Lean, Six Sigma etc.)

As a public utility, NiSource is required to provide continuous service to customers at all times. To ensure we fulfill that obligation, employees may be required to work outside their normal work hours and perform tasks outside of their normal responsibilities in support of emergency operations.

Work Authorization

Authorized to work in the United States without requiring sponsorship.

Workplace Connection
Value inclusion within your day to day responsibilities by respecting others perspectives/convictions, engaging others opinions, creating a safe environment where people, ideas, and opinions are valued within your Team/Customers and external partners.

Respect the unique lived experiences within your Team/Customers and external work partners by valuing different world views, challenges, and cultures that represents all walks of life and all backgrounds.​

Treat others with respect and consideration. Actively participate in creating and contributing to a positive work environment.

Equal Employment Opportunity 
NiSource is committed to providing equal employment opportunities in each of its companies to all employees and applicants for employment without regard to race, color, religion, national origin or ancestry, veteran status, disability, gender, age, marital status, sexual orientation, gender identity, sex (including pregnancy, lactation, childbirth or related medical conditions), genetic information, citizenship status, or any protected group status as defined by law. Each employee is expected to abide by this principle.

By applying, you may be considered for other job opportunities. 

ADA Accommodations

If you need a reasonable accommodation to participate in any part of the hiring process or to perform the essential functions of the position, please contact OneHR at [email protected] or 1-888-640-3320

E-Verify

NiSource participates in the U.S. Department of Homeland Security’s E-Verify program. As part of this process, we provide the following notices to all job applicants: These documents inform you of your rights and responsibilities under U.S. law. You can view or download them using the links below:

• E-Verify Poster (English and Spanish) E-Verify Participation Poster English and Spanish
• Right to Work Poster (English and Spanish) If you have the right to work, don't let anyone take it away

Salary Range*:

*The salary offered to a candidate is based on several factors including but not limited to the candidate’s skills, job-related knowledge, and relevant experience, as well as internal pay equity.

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