Our Story
Unum Technology Centre in Carlow serves as a strategic software development and IT services centre supporting Unum, a leading provider of income protection in the US. Our team of IT professionals build solutions and critical business applications to digitally transform the way we do business.
Working closely with Value Stream leadership, Product, Finance, and Enablement partners, the Director establishes KPI frameworks, governs data standards, and ensures consistent, enterprise-aligned measurement of performance and outcomes. The role plays a critical part in influencing roadmap decisions, evaluating investments, and ensuring delivery is grounded in measurable business value.
The Director also leads the development of data and analytics capabilities within the value stream—setting standards, guiding best practices, and building a high-performing analytics team—while staying closely connected to emerging tools and approaches that enhance insight generation and decision support.
Principal Duties and Responsibilities
· Own the value stream analytics strategy, defining how performance, outcomes, and value are measured across the full end-to-end value stream.
· Establish and govern KPI frameworks, ensuring consistent, enterprise-aligned definitions of success, value realization, and performance tracking.
· Influence value stream prioritization and investment decisions by providing insights, scenarios, and trade-offs that shape roadmap and MVP selection.
· Lead value measurement and impact assessment, ensuring pilots, MVPs, and initiatives are evaluated consistently and tied to financial and operational outcomes.
· Drive alignment across stakeholders, partnering with Value Stream leaders, Product, Finance, and Technology to ensure a shared understanding of metrics, assumptions, and results.
· Set data and analytics standards and practices, including data quality expectations, reporting approaches, and tools to ensure consistency and scalability.
· Build and develop analytics capability, providing leadership, coaching, and direction to analysts and managers while strengthening overall data maturity within the value stream.
· Champion a data-driven culture, identifying opportunities to leverage data, advanced analytics, and emerging tools to improve decision-making and business outcomes.
Job Specifications
· Bachelors Degree preferred, and/or equivalent experience
· 7+ years experience with demonstrated success at a comparable data analytics related field
· Proficient in analytics programming languages (SQL/R/Python)
· Demonstrated expertise with modern BI toolsets (Tableau, Alteryx, PowerBI, or equivalent)
· Demonstrated understanding of data profiling, statistical analysis and data modeling concepts
· Proficient in extracting and leveraging data out of data warehouse, transactional databases, object stores & API based environments
· Demonstrated ability to translate business needs into technical solutions
· Ability to embrace change, adapt to the unexpected, and focus energies, people, and solutions on practical and positive results
· Demonstrated problem solving skills
· Strong communications skills with the ability to influence others using data and logic
· Ability to effectively mentor others
· Aptitude and drive to learn new technologies and analysis techniques
· Strong team player; able to work effectively within a team and more broadly with people from a variety of backgrounds and areas across the organization.
Key Competencies
· Analytical mindset with the ability to interpret data and identify meaningful insights
· Understanding of key business and operational metrics and how they measure performance
· Ability to connect data analysis to business outcomes and value drivers
· Strong problem-solving skills with a focus on practical, actionable recommendations
· Collaboration and teamwork within cross-functional environments
What We Offer
Our size and successful history in Carlow means we can offer you exceptional development and progression, supported by continual learning programs, IT Certifications & third level tuition reimbursement. We offer work-life-balance with flexible working arrangements (including hybrid) and initiatives in support of your well-being. Our attractive range of benefits and reward initiatives includes competitive compensation, 25 days annual leave, paid health insurance, pension scheme, annual performance-based bonus, paid maternity/paternity/adoptive leave, reward programs, and an opportunity to engage with charity and community activities.
Company:
UnumSkills Required
- Bachelor’s degree preferred, or equivalent experience
- 7+ years of experience in a comparable data analytics-related field
- Proficiency in SQL, R, or Python
- Expertise with modern BI tools such as Tableau, Alteryx, or Power BI
- Understanding of data profiling, statistical analysis, and data modeling concepts
- Experience extracting and leveraging data from data warehouses, transactional databases, object stores, and API-based environments
- Ability to translate business needs into technical solutions
- Strong problem-solving skills
- Strong communication and influencing skills using data and logic
- Ability to mentor and develop others
- Ability to learn new technologies and analysis techniques
- Ability to collaborate effectively across teams and organizational areas
Unum Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Unum and has not been reviewed or approved by Unum.
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Healthcare Strength — Benefits are described as starting day one and include medical coverage along with employer-provided life, short-term disability, and long-term disability. On-site amenities like a gym and café are also part of the health-and-extras package in some locations.
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Retirement Support — The retirement offering is positioned as a standout through a high employer 401(k) contribution. This retirement support is repeatedly framed as a key draw within the total rewards package.
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Leave & Time Off Breadth — Paid time off is characterized as generous, with additional personal days and company closure days also described. The time-off program is presented as broader than many peers on paper.
Unum Insights
What We Do
Unum is a company of people serving people. A Fortune 500 company, we help millions of people gain affordable access to disability, life, accident, critical illness, dental and vision benefits through the workplace — benefits that help them protect their families, their finances and their futures. Our products and services meet the needs of a diverse workforce that includes four generations, growing ethnic diversity and changing family dynamics. A strong commitment to social responsibility is one of Unum's core values. In fact, we place particular emphasis on contributing to positive change in the communities in which we live and work. Helping our communities become better is a natural extension of the commitment we make each and every day to our customers — to help employers manage their businesses and employees protect their families and livelihoods. We look forward to sharing industry news, community involvement, recognition and other info we hope you find interesting and informative. We encourage your comments and feedback so we can be a valuable resource for you and get to know you a little better.
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