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Hinge is the dating app designed to be deleted.
The Role
Lead and grow a UX research team for Dating Outcomes & Platform. Define research vision and roadmap, synthesize qual and quant insights with Data Science, influence product strategy and executives, improve cross-team collaboration and processes, and foster a rigorous, empathetic research culture.
Summary Generated by Built In
Responsibilities
What We're Looking For
$235,000 - $287,000 a year
Factors such as scope and responsibilities of the position, candidate's work experience, education/training, job-related skills, internal peer equity, as well as market and business considerations may influence base pay offered. This salary range is reflective of a position based in New York City. This salary will be subject to a geographic adjustment (according to a specific city and state), if an authorization is granted to work outside of the location listed in this posting.
#LI-CH1
As a member of our team, you'll enjoy:
401(k) Matching: We match 100% of the first 10% of pre-tax 401(k) contributions you make, up to a maximum of $10,000 per year.
Professional Growth: Get an annual Learning & Development stipend once you've been with us for three months. You also get free access to Udemy, an online learning and teaching marketplace with over 6000 courses, starting your first day.
Parental Leave & Planning: When you become a new parent, you're eligible for 100% paid parental leave (20 paid weeks for both birth and non-birth parents.)
Fertility Support: You'll get easy access to fertility care through Carrot, from basic treatments to fertility preservation. We also provide a stipend towards fertility preservation. You and your spouse/domestic partner are both eligible.
Date Stipend: All Hinge employees receive a $100 monthly stipend for epic dates- Romantic or otherwise. Hinge Premium is also free for employees and their loved ones.
ERGs: We have eight Employee Resource Groups (ERGs)-Asian, Unapologetic, Disability, LGBTQIA+, R aices , Women/Nonbinary, Parents -that hold regular meetings, host events, and provide dedicated support to the organization & its community.
At Hinge, our core values are...
Authenticity: We share, never hide, our words, actions and intentions.
Courage: We embrace lofty goals and tough challenges.
Empathy: We deeply consider the perspective of others.
Diversity inspires innovation
Hinge is an equal-opportunity employer. We value diversity at our company and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We believe success is created by a diverse workforce of individuals with different ideas, strengths, interests, and cultural backgrounds.
If you require reasonable accommodation to complete a job application, pre-employment testing, or a job interview or to otherwise participate in the hiring process, please let your Talent Acquisition partner know.
#Hinge.
#BI-Hybrid
- Define and drive the UX research vision, strategy, and roadmap for Dating Outcomes and Platform - prioritizing the questions that need to be answered before roadmaps are locked
- Lead, coach, and grow a team of seasoned, experienced researchers, setting a high bar for craft, rigor, and impact
- Operate as a strategic partner through synthesizing UXR and DS insights into POVs that shape product vision and strategy and inform executive decisions
- Represent Dating Outcomes and Platform insights clearly to senior leadership and cross-functional stakeholders, communicating roadmaps, tradeoffs, and product implications
- Drive cross-team synthesis and frameworks that unify insights across teams and product groups
- Identify structural and organizational gaps; proactively design ways of working that improve team velocity, cross-functional collaboration, and research quality
- Build a team culture grounded in curiosity, rigor, deep user empathy - and fun!
What We're Looking For
- 10+ years of UX research experience in consumer-facing industries, with 4+ years managing and developing professional researchers across multiple levels.
- Proven track record of leading research across complex, multi-team consumer product portfolios with clear examples of research directly shaping product strategy and measurable outcomes
- Deep expertise across qualitative and quantitative research methods - able to set the methodological bar across a team, partner fluently with Data Science, and integrate quant and qual into a unified research strategy
- Ability to operate at both the strategic and craft level - setting research vision while holding a high bar for rigor and execution across the team
- Experience managing and mentoring highly senior ICs - able to establish clear roles and responsibilities, protect independent scope, and support researchers who are deeply embedded in product strategy and operating at a level that may match or exceed their manager's domain depth
- Demonstrated ability to do the organizational glue work: identifying when teams aren't functioning well, diagnosing root causes, and driving the interventions to fix it
- Confident, clear communicator who can represent research strategy at VP-level forums, influence without authority across product, engineering, design, and data, and present complex tradeoffs accessibly
- Passion for innovation and exploring how emerging technologies, including generative AI, can elevate the craft and impact of research
- Passion for Hinge's mission of helping people build meaningful relationships
$235,000 - $287,000 a year
Factors such as scope and responsibilities of the position, candidate's work experience, education/training, job-related skills, internal peer equity, as well as market and business considerations may influence base pay offered. This salary range is reflective of a position based in New York City. This salary will be subject to a geographic adjustment (according to a specific city and state), if an authorization is granted to work outside of the location listed in this posting.
#LI-CH1
As a member of our team, you'll enjoy:
401(k) Matching: We match 100% of the first 10% of pre-tax 401(k) contributions you make, up to a maximum of $10,000 per year.
Professional Growth: Get an annual Learning & Development stipend once you've been with us for three months. You also get free access to Udemy, an online learning and teaching marketplace with over 6000 courses, starting your first day.
Parental Leave & Planning: When you become a new parent, you're eligible for 100% paid parental leave (20 paid weeks for both birth and non-birth parents.)
Fertility Support: You'll get easy access to fertility care through Carrot, from basic treatments to fertility preservation. We also provide a stipend towards fertility preservation. You and your spouse/domestic partner are both eligible.
Date Stipend: All Hinge employees receive a $100 monthly stipend for epic dates- Romantic or otherwise. Hinge Premium is also free for employees and their loved ones.
ERGs: We have eight Employee Resource Groups (ERGs)-Asian, Unapologetic, Disability, LGBTQIA+, R aices , Women/Nonbinary, Parents -that hold regular meetings, host events, and provide dedicated support to the organization & its community.
At Hinge, our core values are...
Authenticity: We share, never hide, our words, actions and intentions.
Courage: We embrace lofty goals and tough challenges.
Empathy: We deeply consider the perspective of others.
Diversity inspires innovation
Hinge is an equal-opportunity employer. We value diversity at our company and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We believe success is created by a diverse workforce of individuals with different ideas, strengths, interests, and cultural backgrounds.
If you require reasonable accommodation to complete a job application, pre-employment testing, or a job interview or to otherwise participate in the hiring process, please let your Talent Acquisition partner know.
#Hinge.
#BI-Hybrid
Skills Required
- 10+ years of UX research experience in consumer-facing industries
- 4+ years managing and developing professional researchers across multiple levels
- Proven track record of leading research across complex, multi-team consumer product portfolios with measurable impact
- Deep expertise across qualitative and quantitative research methods and ability to integrate them into unified strategy
- Ability to operate at both strategic and craft levels, setting vision and ensuring rigorous execution
- Experience managing and mentoring highly senior individual contributors and establishing clear roles and responsibilities
- Demonstrated ability to diagnose organizational gaps and drive interventions to improve team effectiveness
- Confident communicator able to represent research at VP-level and influence cross-functionally
- Passion for innovation and exploring how emerging technologies, including generative AI, can elevate research
- Passion for Hinge's mission of helping people build meaningful relationships
Hinge Compensation & Benefits Highlights
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Retirement Support — A 401(k) match of 100% on the first 10% (capped at $10,000/year) is paired with access to an ESPP through the parent company. Bonus targets and MTCH-linked equity further strengthen longer-term financial support.
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Parental & Family Support — Fully paid parental leave of 20 weeks applies to all parents. Fertility support via Carrot is available with coverage up to $15,000.
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Leave & Time Off Breadth — Published totals cite 20 PTO days, 18 company holidays, 2 flex holidays, and 10 wellness days for full‑time employees. This breadth indicates substantial time-off availability beyond standard PTO alone.
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The Company
What We Do
In today’s digital world, singles are so focused on sending likes and looking through profiles that they’re not actually building meaningful connections and going on dates. Hinge is on a mission to change that by designing the most effective app experience. We want to create a less lonely world by inspiring intimate, in-person connections. Relationships are at the core of everything we do. And not just the romantic kind. We can't accomplish really hard things alone - so we make great relationships the foundation of our teamwork. We believe these three core values are what it takes to build those great relationships: Authenticity, we share - never hide - our words, actions, and intentions. Courage, breakthroughs require a willingness to take risks and embrace lofty goals and tough challenges. Empathy, we're all humans first. So we deeply consider the perspectives of others, listen openly, and speak with care.
Why Work With Us
We're mission-driven. While most apps think about boosting sessions and time on app, we think strategically about meaningful end results (dates and relationships). We're culture-first. We believe in great people over process. Decisions are pushed to the front lines, with feedback and coaching provided by our leaders.
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Hinge Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Hinge believes in the power of in-person connection. We have adopted a hybrid model that allows our people to stay connected to each other in-person.
Typical time on-site:
3 days a week
New York, NY
Our office is located in the beautiful Meatpacking district. We're steps away from the Whitney Museum of American Art and the High Line and near Chelsea Market. You'll not only fall in love with us, but with our office.
