Senior UX Researcher, Interaction

Posted Yesterday
New York, NY, USA
Hybrid
100K-205K Annually
Senior level
Artificial Intelligence • Machine Learning • Mobile • Social Impact • Software • App development
Hinge is the dating app designed to be deleted.
The Role
Lead end-to-end UX research for the Interaction product, shape the research roadmap, deliver rapid, actionable insights, partner cross-functionally with product, design, and data science, mentor other researchers, and foster a culture of empathy, rigor, and innovation.
Summary Generated by Built In
Responsibilities
  • Shape research roadmap: Shape the research roadmap for the Interaction product team so that research informs product decision making and drives product strategy.
  • Develop and execute end-to-end research: Conduct end-to-end research using appropriate methods that range from strategic to iterative and evaluative to help the team achieve goals.
  • Deliver high-impact insights at velocity: Generate clear, actionable insights that drive decisions and build momentum towards our mission.
  • Be a proactive cross-functional partner: Independently partner with other researchers, product, design, and data science to identify research needs and key opportunities.
  • Champion team culture: Model honest, empathetic feedback and contribute to a culture grounded in curiosity, rigor, deep user empathy - and fun.

About You
  • 4+ years of UX research experience in a consumer-facing product research role - messaging or social media domain experience is a plus!
  • Proven ability to lead end-to-end research that influences product development and impacts key product metrics.
  • Mixed methods research with a strong qualitative research toolkit and quantitative research experience.
  • Strong communicator, committed to telling clear and compelling insights-backed stories that bias to action.
  • Dedicated to building successful partnerships with stakeholders and cross-functional partners.
  • Eager to learn from, collaborate with, and mentor other researchers.
  • Passion for innovation and exploring how emerging technologies, including generative AI, can elevate the craft and impact of research.
  • Champions team culture in authentic, courageous, and empathic ways.

$167,000 - $205,000 a year
Factors such as scope and responsibilities of the position, candidate's work experience, education/training, job-related skills, internal peer equity, as well as market and business considerations may influence base pay offered. This salary range is reflective of a position based in New York City. This salary will be subject to a geographic adjustment (according to a specific city and state), if an authorization is granted to work outside of the location listed in this posting.
#LI-CH1
As a member of our team, you'll enjoy:
401(k) Matching: We match 100% of the first 10% of pre-tax 401(k) contributions you make, up to a maximum of $10,000 per year.
Professional Growth: Get an annual Learning & Development stipend once you've been with us for three months. You also get free access to Udemy, an online learning and teaching marketplace with over 6000 courses, starting your first day.
Parental Leave & Planning: When you become a new parent, you're eligible for 100% paid parental leave (20 paid weeks for both birth and non-birth parents.)
Fertility Support: You'll get easy access to fertility care through Carrot, from basic treatments to fertility preservation. We also provide a stipend towards fertility preservation. You and your spouse/domestic partner are both eligible.
Date Stipend: All Hinge employees receive a $100 monthly stipend for epic dates- Romantic or otherwise. Hinge Premium is also free for employees and their loved ones.
ERGs: We have eight Employee Resource Groups (ERGs)-Asian, Unapologetic, Disability, LGBTQIA+, R aices , Women/Nonbinary, Parents -that hold regular meetings, host events, and provide dedicated support to the organization & its community.
At Hinge, our core values are...
Authenticity: We share, never hide, our words, actions and intentions.
Courage: We embrace lofty goals and tough challenges.
Empathy: We deeply consider the perspective of others.
Diversity inspires innovation
Hinge is an equal-opportunity employer. We value diversity at our company and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We believe success is created by a diverse workforce of individuals with different ideas, strengths, interests, and cultural backgrounds.
If you require reasonable accommodation to complete a job application, pre-employment testing, or a job interview or to otherwise participate in the hiring process, please let your Talent Acquisition partner know.
#Hinge.
#BI-Hybrid

Skills Required

  • 4+ years of UX research experience in a consumer-facing product role
  • Messaging or social media domain experience
  • Proven ability to lead end-to-end research that influences product development and impacts product metrics
  • Mixed methods research expertise with a strong qualitative toolkit and quantitative research experience
  • Strong communication skills to tell clear, compelling, insight-backed stories that drive action
  • Ability to build successful partnerships with stakeholders and cross-functional partners (product, design, data science)
  • Experience mentoring or collaborating with other researchers
  • Passion for innovation and exploring emerging technologies, including generative AI, to elevate research impact
  • Models honest, empathetic feedback and contributes to a culture grounded in curiosity and rigor

Hinge Compensation & Benefits Highlights

  • Retirement Support Retirement offerings include a 401(k) with a 100% match on the first 10% of pay (capped at $10,000/year) and access to an employee stock purchase plan through Match Group, strengthening long‑term financial security.
  • Parental & Family Support Family‑building benefits are expansive, with 20 weeks of fully paid parental leave for all parents, adoption assistance, and up to $15,000 in fertility support via Carrot.
  • Leave & Time Off Breadth Time‑off provisions are wide‑ranging, including 20 PTO days, 18 company holidays, 2 flex holidays, and 10 wellness days for full‑time employees.

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The Company
New York, NY
305 Employees
Year Founded: 2011

What We Do

In today’s digital world, singles are so focused on sending likes and looking through profiles that they’re not actually building meaningful connections and going on dates. Hinge is on a mission to change that by designing the most effective app experience. We want to create a less lonely world by inspiring intimate, in-person connections. Relationships are at the core of everything we do. And not just the romantic kind. We can't accomplish really hard things alone - so we make great relationships the foundation of our teamwork. We believe these three core values are what it takes to build those great relationships: Authenticity, we share - never hide - our words, actions, and intentions. Courage, breakthroughs require a willingness to take risks and embrace lofty goals and tough challenges. Empathy, we're all humans first. So we deeply consider the perspectives of others, listen openly, and speak with care.

Why Work With Us

We're mission-driven. While most apps think about boosting sessions and time on app, we think strategically about meaningful end results (dates and relationships). We're culture-first. We believe in great people over process. Decisions are pushed to the front lines, with feedback and coaching provided by our leaders.

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Hinge Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Hinge believes in the power of in-person connection. We have adopted a hybrid model that allows our people to stay connected to each other in-person.

Typical time on-site: 3 days a week
New York, NY
Our office is located in the beautiful Meatpacking district. We're steps away from the Whitney Museum of American Art and the High Line and near Chelsea Market. You'll not only fall in love with us, but with our office.

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