The Director of Transformation is responsible for leading strategic business transformation initiatives that drive operational excellence, improve organizational effectiveness, and deliver measurable business results. This role partners closely with business, product, technology, and functional leaders to identify opportunities, implement process improvements, and manage complex change initiatives. The Director will also play a key role in post-merger integration activities, helping align people, processes, systems, and governance to achieve integration objectives, accelerate value capture, and support long-term business growth.
Key Responsibilities:
- Lead enterprise transformation initiatives that improve business performance, operational efficiency, customer experience, and organizational effectiveness.
- Drive post-merger integration activities, including the alignment of people, processes, technology, governance, and operating models.
- Manage cross-functional programs and workstreams, ensuring delivery of milestones, objectives, and expected business outcomes.
- Develop and maintain transformation roadmaps, implementation plans, and executive progress reporting.
- Identify, track, and realize value capture opportunities, including cost savings, productivity improvements, and revenue-enhancing initiatives.
- Facilitate problem-solving, process improvement, and change management efforts across business functions.
- Establish governance structures, performance metrics, and risk mitigation plans to ensure successful execution.
- Collaborate with business, product, technology, finance, HR, and operations teams to remove barriers and accelerate results.
- Prepare executive and board-level communications on transformation progress, key decisions, risks, and outcomes.
- Champion a culture of continuous improvement, accountability, and data-driven decision-making.
Mentor project teams and stakeholders in transformation methodologies, program management, and change leadership.
Minimum Requirements:
- Bachelor’s degree in Business, Finance, Operations, Engineering, Information Systems, or a related field.
- 8+ years of experience leading strategic initiatives, business transformation, operational excellence, consulting, program management, or integration efforts.
- Demonstrated experience managing complex, cross-functional projects and driving results in a fast-paced environment.
- Experience leading organizational change and influencing stakeholders across multiple levels of the organization.
- Strong analytical, problem-solving, and decision-making skills with the ability to translate data into actionable insights.
- Proven ability to develop executive-level presentations, business cases, and status reporting.
- Excellent communication, facilitation, and relationship-building skills.
- Experience establishing project governance, managing risks, and driving accountability for outcomes.
Proficiency with project management, process improvement, and business performance management methodologies.
Preferred Qualifications:
- Experience supporting mergers, acquisitions, or large-scale integration programs.
- Lean Six Sigma Green Belt, Black Belt, PMP, or equivalent certification.
- Experience in real estate, relocation, brokerage, mobility, or related service industries.
- Experience managing value capture, synergy realization, and transformation portfolios.
- Knowledge of change management frameworks and organizational design principles.
We are proud to offer a comprehensive benefits package to our employees including:
- Medical, Dental, Vision, Short-term and Long-term disability benefits, AD&D
- 401(k) savings plan with company match
- Paid Time Off to Include Holidays , Vacation Time, and Sick Time
- Paid Family & Paternity Leave
- Life Insurance
- Business Travel Accident Insurance
- All employees receive access to LinkedIn Learning
- Employee Referral Program
- Adoption Assistance Program
- Employee Assistance Program
- Health and Wellness Program and Incentives
- Employee Discounts
- Employee Resource Groups
We are proud of our award-winning culture and are consistently recognized as an employer of choice by various organizations including:
- Great Place to Work
- Forbes World's Best Employers
- Newsweek World's Most Trustworthy Companies
- Ethisphere World's Most Ethical Companies
Skills Required
- Bachelor's degree in Business, Finance, Operations, Engineering, Information Systems, or related field
- 8+ years of experience leading strategic initiatives, business transformation, operational excellence, consulting, program management, or integration efforts
- Demonstrated experience managing complex, cross-functional projects and driving results in a fast-paced environment
- Experience leading organizational change and influencing stakeholders across multiple levels
- Strong analytical, problem-solving, and decision-making skills with ability to translate data into actionable insights
- Proven ability to develop executive-level presentations, business cases, and status reporting
- Excellent communication, facilitation, and relationship-building skills
- Experience establishing project governance, managing risks, and driving accountability for outcomes
- Proficiency with project management, process improvement, and business performance management methodologies
- Experience supporting mergers, acquisitions, or large-scale integration programs
- Lean Six Sigma Green Belt, Black Belt, PMP, or equivalent certification
- Experience in real estate, relocation, brokerage, mobility, or related service industries
- Experience managing value capture, synergy realization, and transformation portfolios
- Knowledge of change management frameworks and organizational design principles
What We Do
Coldwell Banker The Real Estate Centre (CB-TREC) is an Ontario based real estate brokerage with offices in Toronto, Vaughan, Newmarket, Barrie, Innisfil, and Orillia. Their experienced team of residential and commercial agents operate across southern Ontario, helping clients reach a wide range of real estate goals. Originally founded in 1906, the Coldwell Banker brand was built on a commitment to professionalism and customer service which remains the cornerstone of our business philosophy today. Coldwell Banker is one of the oldest real estate companies in the country and this experience has helped us achieve the highest sales volume of any national real estate franchise* — double our nearest competitor. A Different Kind Of Brokerage At Coldwell Banker The Real Estate Centre, creating opportunities for our clients and our people is the foundation of our business. So whether you’re ready to buy a home, sell your existing one, or are looking for a rewarding new career, creating the right opportunity for you to achieve your dream is the core principle that’s helped us consistently grow our brokerage since 2000. Our Team Coldwell Banker TREC has Sales Representatives that cover both residential and commercial real estate. Their knowledge and experience can guide you through the real estate process and help you with all the details before, during and after the sale.
