Director Total Rewards

Posted Yesterday
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Framingham, MA, USA
In-Office
Expert/Leader
Retail
The Role
Lead design and execution of compensation, benefits, retirement, wellness, and incentive programs. Develop Total Rewards strategy, manage vendors and budgets, ensure regulatory compliance, support M&A due diligence, set program metrics, and partner with finance, legal, IT, and communications to deliver scalable solutions.
Summary Generated by Built In

Our Human Resources team has one goal: create solutions and services that foster an inclusive and innovative culture. We act as strategic partners to deliver innovative learning and development opportunities, comprehensive compensation, and benefit solutions, recruiting tools and more to attract new talent and excite existing talent. We’re a compassionate, hardworking, and dedicated team that knows our work makes an impact on our company every day.


The Director, Total Rewards position will be based in our Framingham office and will report to the VP, Total Rewards. This position will be responsible for leading, developing, designing and realizing the next generation of compensation and benefits that will help to meet our Associates where they are in life. This includes, health, wellness, retirement, benefits as well as bonus and incentives. In partnership with the VP, Total Rewards, this position will also help bring thought leadership around creating a Total Rewards perspective and approach that provides meaningful programs to Associates at all levels and locations. The Director will liaise with numerous key stakeholders internally including Associates, legal, finance, IT, communications, as well as forge strong relationships externally with our consultants and vendor partners to ensure a seamless realization of our plans.


Duties & Responsibilities:

· Plays a leading role in developing a company-wide Total Rewards approach that optimizes company investment in areas of meaning to Associates.

· Responsible for creating a compelling vision for our next generation of compensation and benefits that supports the business and talent strategy and ensures our programs align.

· Stays current with market competitive practices, cutting edge practices as well as formulates their own view on what is meaningful for Staples total rewards.

· Manages vendor relationships leveraging new technology and capabilities that align with our vision and roadmap. This includes our brokers, plan vendors, consultants and systems.

· Creates metrics of success and effectiveness for our programs and our vendors to uphold a high standard of quality, understanding and ROI.

· Participates in contract negotiations to secure best in class programs.

· Develops and manages the budget for benefits in partnership with finance.

· Supports the merger and acquisition efforts by being involved in due diligence to assess risk, ensure regulatory compliance, as well as developing an integration plan that minimizes identified risks and is compliant in all aspects while balancing the communication needs of Associates.

 

Basic Qualifications:

· Bachelor's degree in Business, Human Resources or a related field.

· 10+ years in total rewards, compensation, and benefits.

· 5+ years in a managerial capacity leading total rewards teams.

· Regulatory Knowledge: Strong understanding of federal, state, and local compensation and benefits laws.

· Technical Skills: Proficiency with HRIS and compensation analysis tools.

· Strategic Implementation: Demonstrated experience in designing and implementing total rewards strategies.

 

Preferred Qualifications:

· Advanced Education: Master's degree in Human Resources or MBA.

· Certifications: Professional certifications such as Certified Compensation Professional (CCP) or Certified Benefits Professional (CBP).

· Industry Experience: Experience within [specific industry, e.g., technology, healthcare].

· Global Experience: Experience managing international compensation and benefits programs.

· Proven Track Record: Success in leading total rewards initiatives that support business transformation and growth.

 

 

 

 

About UsStaples is an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, age, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.

Skills Required

  • Bachelor's degree in Business, Human Resources or a related field
  • 10+ years in total rewards, compensation, and benefits
  • 5+ years in a managerial capacity leading total rewards teams
  • Strong understanding of federal, state, and local compensation and benefits laws
  • Proficiency with HRIS and compensation analysis tools
  • Experience designing and implementing total rewards strategies
  • Master's degree in Human Resources or MBA
  • Certified Compensation Professional (CCP) or Certified Benefits Professional (CBP)
  • Experience within specific industries (e.g., technology, healthcare)
  • Experience managing international compensation and benefits programs
  • Proven track record leading total rewards initiatives supporting business transformation

Staples Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Staples and has not been reviewed or approved by Staples.

  • Wellbeing & Lifestyle Benefits Wellbeing offerings are described as broad, including wellness reimbursements, emotional support and coaching, legal services, identity theft protection, and pet insurance. Employee discounts and select on-site amenities are also positioned as meaningful add-ons beyond basic coverage.
  • Leave & Time Off Breadth Time-off provisions are presented as relatively expansive, including paid time off, company-recognized holidays, and a personal or flexible holiday option. Vacation that grows with tenure and PTO flexibility are highlighted as valued elements.
  • Inclusive Benefits Coverage Healthcare benefits explicitly include gender-affirming care alongside medical, dental, and vision coverage. Family and caregiver programs also include support that references LGBTQ+ considerations and broader life-stage needs.

Staples Insights

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The Company
HQ: Framingham, MA
Year Founded: 1986

What We Do

For nearly 40 years, Staples has been a trusted leader in delivering end-to-end workplace solutions for consumers and businesses of all sizes across a broad range of industries. The company provides a comprehensive portfolio of products, strategic solutions, and services including print and marketing, shipping, technology, and travel. Its specialized assortment includes high-quality office supplies, janitorial products, technology, furniture, and breakroom essentials, all supported by best-in-class supply chain capabilities and a dedicated team of experts committed to making the workday easier. Headquartered near Boston, Massachusetts, Staples operates throughout North America via direct B2B sales, e-commerce, and more than 900 retail stores. To learn more, visit your local U.S. Staples store, download the Staples app, explore Staples.com or StaplesBusiness.com, or follow @Staples on social media.

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