Director, Total Rewards

Meet Upside:

We created Upside to transform brick-and-mortar commerce. Our technology uses the sophistication of online retail—profit measurement, attribution, and incrementality—to provide users with more value on their everyday purchases and brick-and-mortar businesses with new, profitable customers. We've helped millions of users earn 2 to 3 times more cashback than any other product, and hundreds of thousands of brick-and-mortar businesses earn measurable profit. Billions of dollars in commerce run through the Upside platform every year, and that value goes directly back to our retailer partners, the consumers they serve, and important sustainability initiatives.

The Impact You'll Make:

Upside is hiring a Director, Total Rewards to oversee and optimize our comprehensive compensation and benefits programs. This strategic player-coach role will manage and run all aspects of US payroll, US benefits, compensation structures, and bonus and equity administration. You will bring a deep understanding of Total Rewards strategy, coupled with hands-on expertise in payroll management and benefits administration. You will report to our Head of People.

Total Rewards Strategy Development:

• Develop and implement a holistic total rewards strategy aligned with organizational goals and industry benchmarks while ensuring competitive positioning through regular analysis and adjustments of compensation and benefits offerings.

Compensation Management:

• Oversee the design, implementation, and administration of all US compensation programs.
• Manage compensation for all review cycles, which includes salary, bonus, and equity plans to increase performance and retention.
• Conduct market analysis and benchmarking to ensure competitive pay practices.
• Collaborate with HR and Finance to budget and forecast compensation expenses.
• Manage relationships with compensation vendors and brokers to improve service delivery and cost-effectiveness.

Payroll Oversight:

• Oversee the US payroll function to ensure accurate processing of payroll.
• Maintain compliance with federal, state, and local regulations regarding payroll and taxation.
• Implement best practices for payroll processes, ensuring efficiency and accuracy.
• Manage relationships with payroll vendors and brokers to improve service delivery and cost-effectiveness.

Benefits Administration:

• Manage benefit programs, including health, welfare, and retirement plans.
• Evaluate existing benefits programs and recommend enhancements to improve employee satisfaction and retention.
• Manage relationships with benefit vendors and brokers to increase service delivery and cost-effectiveness.

Equity administration:

• Manage our equity compensation plans. This includes the policies for granting, tracking, and reporting equity awards to employees and other partners.
• Manage relationships with the Equity vendor to improve service delivery

Regulatory Compliance:

• Stay current with all regulations related to compensation, benefits, and payroll.
• Ensure compliance with legal requirements and reporting, including annual audits and filings.

Communication and Education:

• Develop and facilitate ongoing communication strategies to educate all employees on total rewards programs.
• Provide guidance to HRBPs and managers on compensation and benefits matters.

Analytics and Reporting:

• Use data analytics to assess the effectiveness of compensation and benefits programs.
• Prepare regular reports and presentations for senior leadership on compensation trends and program performance.

What You Should Have:

• Progressive experience in total rewards management at a rapidly scaling company, including hands-on experience with payroll and benefits administration.
• 5+ years of people management experience, where you were responsible for all facets of an employee's performance management and development plans.
• Experience adapting to and managing multiple competing priorities and programs within a tight timeframe while producing high-quality results.
• Highly strategic with financial acumen, whereby you can perform mathematical and statistical ability to model what-if analyses and estimate program costs.
• Experience communicating with all levels, including Senior Executives
• Current experience performing job analysis, evaluation, market research, and analysis of salary rates concerning compensation levels, and providing recommendations for job pricing and compensation offers.
• Advanced skills in Excel; experience leading HRIS system projects

Location:

This is a hybrid role based in either our Washington, D.C. or NYC office. To start, in-office attendance is required twice a week, and it may increase based on project-based needs and/or changes in Upside's in-office policy.

Compensation:

The base salary for this full-time position is $181,000-$200,000 USD per year + bonus (for certain roles) + equity + benefits. The final starting pay will be determined based on job-related qualifications, work location, and market conditions. Your recruiter can share more about the specific salary range during the hiring process.

Benefits:

• Medical, dental, and vision coverage starting on Day 1
• Equity (ISOs)
• 401(k) program
• Family planning programs + generous paid parental leave
• Physical fitness and wellness memberships
• Emotional and mental health support programs
• Unlimited PTO + 10 federal holidays + our annual, week-long Winter Break
• Flexible work environment + support for your home office setup
• Lunch reimbursement for in-office employees
• Employee Resource Groups
• Learning and Development opportunities
• Transparent culture
• Amazing mission!

Why Join Upside?

Our mission, values, and dedication to inclusivity guide our team of more than 300 people worldwide, and the quality of our culture is reflected in the impact we've had on the people and businesses we work with. But don't just take our word for it! In 2023, Upside was included as a Top Workplace in the USA, received six Best Places to Work awards from Built In, was named a Top Workplace for Perks & Culture by The Muse, and was listed second year in a row on the Deloitte Fast 500.

At Upside, we believe that diversity drives innovation. Our differences are what make us stronger. We're passionate about building a workplace that represents a variety of backgrounds, skills, and perspectives and we do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Everyone is welcome here!

Notice To Recruiters And Placement Agencies:

This is an in-house search with a dedicated recruiter. Please do not submit resumes to any person or email address at Upside. Upside is not liable for, and will not pay, placement fees for candidates submitted by any party or agency other than its approved recruitment partners.

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