We are Optimum, a leader in the fast-paced world of connectivity, and we're on the hunt for enthusiastic professionals to join our team! We understand that connectivity isn't just a luxury anymore - it's a necessity that empowers lives, fuels businesses, and drives innovation. A career at Optimum means you'll be enabling progress and enhancing lives by providing reliable, high-speed connectivity solutions that keep the world connected. We owe our success to our amazing product, commitment to our people and the connections we make in every community.
If you are resourceful, collaborative, team-oriented and passionate about delivering consistent excellence, Optimum is the Company for you!
We are Optimum!
Job Summary
The Director of Technology Program Delivery is responsible for overseeing the end-to-end delivery lifecycle from defining committed milestones and resource plans for CPTO supported projects. This ensures Agile practices & readiness, cross-functional alignment, and system enablement overseeing a team of program managers, project managers and Scrum Masters. Consistency in delivery practices and operational excellence is essential by tracking weekly progress, driving accountability, and ensuring programs remain aligned with business goals while fostering a culture of continuous improvement.
Responsibilities
- Leadership of a team of program managers, project managers, and scrum managers, responsible for delivering key business outcomes through the timely deployment of key programs and capabilities.
- Oversee all program communication and stakeholder meetings including weekly cross functional progress reviews, milestone tracking, and performance assessments across the strategic portfolio-functional progress reviews, milestone tracking, and performance assessments across the strategic portfolio.
- Define and enact actions to mitigate risk and unblock program barriers, and use judgment to call in executive support before barriers put the program off-track.
- Provide recommendations to leadership on project prioritization, sequencing, and alignment with strategic objectives.
- Ensure projects remain consistent with corporate goals, quarterly KPIs, and organizational capacity.
- Lead the development and tracking of key milestones, committed delivery dates, and required resources to ensure on time, on budget execution. time, on budget execution.
- Champion Agile and hybrid delivery models across CPTO, guiding program managers, project managers, and Scrum Masters in applying consistent practices.
- Partner with technology & product leaders to coach teams to achieve the optimal Optimum Agile delivery model.
- Develop and deliver the "so what" in weekly updates to Technology & Product senior leadership on timelines, risks, dependencies, and delivery health.
- Coach teams to identify and deploy the systems, tools, and infrastructure needed for successful program execution.
- Lead cross functional meetings and program reviews to ensure alignment with broader business goals and operational readiness.
- Track execution performance against initial expectations, identifying gaps, risks, and opportunities for improvement.
- Establish a data driven approach to program and project tracking, ensuring transparency and accountability across the organization.
- Report detailed performance assessments to the Product & Technology leadership, highlighting successes, challenges, and actionable insights.
Qualifications
- Bachelor's degree in business, management or a related field
- Minimum ten years of experience in program management, PMO leadership, or portfolio governance, ideally within telecommunications or largescale technology environments
- Proven experience leading enterprise level programs with Agile and hybrid delivery models
- Strong background in program governance, milestone management, and cross functional coordination
- Excellent executive communication and stakeholder management skills
- History of budget accountability and decisioning based on forecast
- Agile transformation expertise
At Optimum, we're fueled by our four core pillars: Taking Ownership, Upholding Transparency, Creating Community, and Demonstrating Expertise. Our commitment to empowering employees to take responsibility and embrace proactive problem-solving underpins Taking Ownership. Upholding Transparency is at the core of our culture, with open and honest communication fostering trust among our dedicated team and loyal customers. Creating Community is more than a goal; it's our daily commitment to fostering an environment of collaboration, innovation, and positivity. Demonstrating expertise is a promise we uphold through continuous learning and engagement with our customers to consistently deliver top-quality products and services. These pillars not only shape our culture but define Optimum as a place of excellence, trustworthiness, and thriving community, and we invite you to be a part of our journey.
If you have the drive to succeed and are ready to embark on a thrilling career, seize this opportunity today, and join our winning team, so together, we'll shape the future of connectivity.
All job descriptions and required skills, qualifications and responsibilities for a particular position are subject to modification by the Company from time to time, in the Company's discretion based on business necessity.
We are an Equal Opportunity Employer committed to recruiting, hiring and promoting qualified people of all backgrounds regardless of gender, race, color, creed, national origin, religion, age, marital status, pregnancy, physical or mental disability, sexual orientation, gender identity, military or veteran status, or any other basis protected by federal, state, or local law.
The Company collects personal information about its applicants for employment that may include personal identifiers, professional or employment related information, photos, education information and/or protected classifications under federal and state law. This information is collected for employment purposes, including identification, work authorization, FCRA-compliant background screening, human resource administration and compliance with federal, state and local law.
Applicants for employment with The Company will never be asked to provide money (even if reimbursable) as part of the job application or hiring process. Please review our Fraud FAQ for further details.
Pay is competitive and based on a number of job-related factors, including skills and experience. The starting pay rate/range at time of hire for this position in the posted location is $141,372.00 - $201,960.00 / year. The rate/range provided herein is the anticipated pay at the time of hire, and does not reflect future job opportunity.
We appreciate your interest in this opportunity. Applicants must be authorized to work for ANY employer in the U.S. Please note that at this time, we do not provide visa sponsorship for employment.
Nearest Major Market: Brooklyn
Nearest Secondary Market: New York City
What the Team is Saying
What We Do
We Make a Difference Because We Are the Difference! At Optimum, we’re not just connecting people – we’re transforming how they experience the world. With a footprint spanning 21 states and serving approximately 4.5 million residential and business customers, we're building the future of connectivity through innovative services like Optimum Fiber Internet, Optimum TV, and Optimum Mobile. This connectivity wouldn’t be possible without our tremendous workforce of driven employees who are dedicated to ensuring the best possible experience for all of our customers and co-workers We’re a team of bold thinkers, curious leaders, and collaborative problem-solvers, united by a culture that values inclusion, innovation, and impact. At Optimum, every voice matters, every idea counts, and every team member has the opportunity to grow, lead, and make a difference. From developing next-gen technology to bridging the digital divide to supporting education and emergency response efforts, we lead with purpose and heart. Our Be The Difference initiative drives us to make a positive impact, ensuring that our efforts resonate far and wide. From our products and services to our community impact, we are creating connections, driving innovation and POWERING this world forward. You can be a part of an exciting and transformational workplace at Optimum. Join us to Be the Difference!
Why Work With Us
Our mission is simple: deliver the best customer and employee experience while transforming how we work and grow. We’re on a journey to become the connectivity provider of choice – investing in our network, reimagining our products, and building a culture where people thrive. With nearly 4.5 million customers across 21 states, we’re transforming fr
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Optimum Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
