The Role
Leads technology strategy and transformation for Moonpig’s Experiences business. Oversees architecture, platform modernisation, data capabilities, partner ecosystems, and customer journeys across marketplace operations. Partners with senior executives to align technology investment with commercial outcomes, leads engineering and data teams, and develops technology leadership capability. The role includes assessing replatforming opportunities, shaping application and data architecture, and guiding cross-functional squads through large-scale transformation.
Summary Generated by Built In
We’re the Moonpig Group – home to Moonpig, Greetz, Red Letter Days and Buyagift – and we’re on a mission to make people feel loved, celebrated and remembered. Whether it’s a card that gets them laughing out loud or a gift that makes their day, we help people stay close, no matter the miles.
We’re proud to be leading the online gifting revolution, with brilliant products, clever tech and a whole lot of heart. Our platform makes it easy to create moments that matter – packed with personal touches and delivered with care.
We’re not just about selling cards or gifts – we’re here to spread joy, spark smiles and make every celebration feel extra special. And with values that guide how we work and support one another, we’ve built a place where people (and ideas) can truly thrive.
If you’re looking to make an impact, bring your spark and be part of something meaningful – we’d love to have you on the team. 🌙🐷
Director of Technology, Experiences | 📍London – Hybrid (2 days in the office) | 💰Competitive Salary + BenefitsAbout the RoleTechnology leadership. Business transformation. Marketplace scale.
Experiences is a key part of Moonpig Group, connecting customers with thousands of memorable experiences through Buyagift, Red Letter Days and a network of trusted merchant and retail partners.
We're looking for a Director of Technology to lead the next phase of our technology evolution. This isn't simply about running an existing technology organisation—it's about defining what our technology landscape needs to become.
Reporting to the Group Chief Product & Technology Officer and partnering closely with the General Manager, Experiences, you'll shape the technology strategy, architecture and data capabilities that underpin the future of the Experiences business. From reviewing our partner-side platform to determining where modernisation or replatforming will create the greatest value, you'll influence technology decisions that deliver meaningful commercial and customer outcomes.
You'll provide leadership across Engineering, Data and Product, developing high-performing teams while ensuring technology investments support long-term business growth. If you're excited by complex transformation, strategic thinking and the opportunity to shape the future of a growing marketplace business, we'd love to hear from you.
Experiences is a key part of Moonpig Group, connecting customers with thousands of memorable experiences through Buyagift, Red Letter Days and a network of trusted merchant and retail partners.
We're looking for a Director of Technology to lead the next phase of our technology evolution. This isn't simply about running an existing technology organisation—it's about defining what our technology landscape needs to become.
Reporting to the Group Chief Product & Technology Officer and partnering closely with the General Manager, Experiences, you'll shape the technology strategy, architecture and data capabilities that underpin the future of the Experiences business. From reviewing our partner-side platform to determining where modernisation or replatforming will create the greatest value, you'll influence technology decisions that deliver meaningful commercial and customer outcomes.
You'll provide leadership across Engineering, Data and Product, developing high-performing teams while ensuring technology investments support long-term business growth. If you're excited by complex transformation, strategic thinking and the opportunity to shape the future of a growing marketplace business, we'd love to hear from you.
Key Responsibilities:
- Define and lead the long-term technology strategy for the Experiences business, aligning technology investment with commercial ambitions.
- Review the existing technology estate, identifying where to modernise, simplify, replace or retain platforms to maximise business value.
- Lead a comprehensive assessment of the partner-side platform, developing recommendations across architecture, data, migration, sequencing, investment, organisational capability, risk and expected business outcomes.
- Lead platform transformation initiatives where replatforming is the right solution.
- Shape technology capabilities that support partner content, product and catalogue data, merchant onboarding, operational workflows, consumer shopping, voucher fulfilment, redemption and exchange journeys.
- Lead the Experiences Data Platform, ensuring reliable, accessible and well-structured data that supports commercial insight, product development and operational decision-making.
- Define how data architecture should evolve alongside application architecture to support future business needs.
- Partner closely with the General Manager and Experiences Leadership Team, bringing technology and data into strategic business decisions.
- Translate complex technical, architectural and delivery challenges into clear recommendations for senior business stakeholders.
- Collaborate with Product, Engineering, Data, Security and Platform leaders across Moonpig Group to maximise shared capabilities while supporting the unique needs of the Experiences business.
- Lead two cross-functional squads and the Experiences Data Platform team, creating an environment where people have clear goals, strong technical standards and the autonomy to make great decisions.
- Develop engineering and data leadership capability, ensuring the organisation has the skills required to deliver its future technology strategy.
About You:
- Significant experience leading technology organisations at a senior level.
- Deep technical credibility across modern software architecture, platforms and engineering.
- Strong understanding of data architecture and modern data platforms.
- Proven experience leading platform modernisation, replatforming or large-scale technology transformation within commercial environments.
- Confidence evaluating architecture and engineering decisions while balancing technical debt, investment and long-term business priorities.
- Experience leading or partnering closely with Data Engineering teams.
- Strong understanding of how application and data architecture work together to support business growth.
- Commercially minded, with the ability to connect technology decisions to customer and business outcomes.
- Comfortable partnering with senior executives and influencing strategic decision making.
- Excellent communication skills, with the ability to simplify complex technology challenges for a wide range of stakeholders.
- Experience leading multidisciplinary teams and developing future technology leaders.
- Strong product and customer instincts, with an appreciation of how technology, operating models and customer propositions interact.
- Comfortable operating in lean environments where prioritisation, pragmatism and sound judgement are essential.
- Experience within marketplaces, ecommerce, partner ecosystems, voucher businesses or complex retail integrations would be beneficial, although we're most interested in the scale and complexity of the challenges you've solved.
Interview Process
- Recruiter Screen: 30 mins
- TBC
Interview stages:
We'll share the full process with shortlisted candidates as soon as it's confirmed. We aim to provide a transparent and engaging recruitment experience and will keep candidates informed throughout every stage of the process.
What's in it for you?
We believe in empowering our team to do their best work. Enjoy:
💰 Competitive Pay & Bonuses: Plus, generous pension plans & staff discounts.
💆🏽 Wellbeing First: Private healthcare (UK) and mental health support
🏖️ Flexible Working & Time Off: Generous holidays, hybrid working (1-3 days in office, depending on role/team) & up to 20 days of international working.
📈 Career Growth: Learning allowances, coaching & development programs.
Want to know more?
Explore our full benefits package: here
Check out our podcast, tech blog and product blog to hear more about how we work and what we're building!
Our Ways of Working:
We trust our colleagues to do what’s right and offer flexibility to support a balance between work and life. At the same time, face-to-face office time is an important and expected part of working at Moonpig Group. We believe regular in-person working supports collaboration, alignment, and effective decision-making. Candidates will have regular and ongoing time working from the office as part of their role, which will be discussed during the recruitment process.
Moonpig Group's Commitment to Equality, Diversity, and Inclusivity:
At Moonpig Group, we’re all about creating a workplace where everyone feels they truly belong. We celebrate what makes each of us unique, whether that’s our background, how we work best, or what matters most to us.
From working parents who need flexible hours to neurodiverse colleagues with specific working styles, we’re here to support our people in ways that work for them. Because when you feel valued and included, you can thrive, and so can we.
We’re proud to have a number of employee-led groups driving this forward, including our LGBTQ+, Gender Balance, Neurodiversity and EMBRACE (Educating Myself for Better Racial Awareness and Cultural Enrichment) communities, plus our Group-wide EDI committee. These teams help make sure every voice is heard and every idea has a place.
We know that diversity fuels creativity, innovation and connection, and that’s why we’ll keep pushing for progress. Together, we’re building a culture where everyone feels safe, supported, and free to be their brilliant, authentic selves.
If you have a preferred name, please use it to apply and share your pronouns if you are comfortable to do so😊 - If you have any reasonable adjustment requests throughout the interview process please let us know on your application or speak to the Recruiter.
Skills Required
- Significant experience leading technology organisations at a senior level
- Deep technical credibility across modern software architecture, platforms and engineering
- Strong understanding of data architecture and modern data platforms
- Proven experience leading platform modernisation, replatforming or large-scale technology transformation in commercial environments
- Experience evaluating architecture and engineering decisions while balancing technical debt, investment and long-term business priorities
- Experience leading or partnering closely with Data Engineering teams
- Strong understanding of application and data architecture integration
- Commercial mindset and ability to connect technology decisions to customer and business outcomes
- Experience partnering with senior executives and influencing strategic decision-making
- Excellent communication skills and ability to simplify complex technology challenges
- Experience leading multidisciplinary teams and developing future technology leaders
- Strong product and customer instincts
- Ability to operate in lean environments requiring prioritisation, pragmatism and sound judgement
- Experience with marketplaces, ecommerce, partner ecosystems, voucher businesses or complex retail integrations
Am I A Good Fit?
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.
Success! Refresh the page to see how your skills align with this role.
The Company
What We Do
At Moonpig Group our mission is to help people connect and create moments that matter. We’re an international group made up of two brilliant brands – Moonpig in the UK, US and Australia, and Greetz in the Netherlands. We’re a technology platform at heart, but our customers know us as the leading eCommerce destination for greetings cards, gifts and flowers. Last year we delivered over 70 million personalised cards, gifts and flower bouquets in over 50 million orders, helping our customers celebrate all the occasions that matter to them, from milestone birthdays and anniversaries to new arrivals and all of those just-becauses. We have awesome people and a caring company culture: We give teams autonomy while supporting personal growth at all levels. Plus, we know how to have fun! Don’t just take our word for it, though; in Feb 2022, Moonpig was officially recognised as an outstanding company to work for by Best Companies and we earned a 2-Star accreditation, which is Best Companies second-highest standard of workplace engagement and represents organizations striving for the top. Head over to our careers site for more company info and our current opportunities - https://www.moonpig.com/uk/blog/moonpig-careers/moonpig-careers/
