Director Technology Program and Project Management - Cyber Security Programs

As the Director of Technology, Project & Program Management you will be responsible for leading the planning, resource allocation, budgeting (in partnership with the Finance team), and end-to-end delivery tracking of strategic initiatives. This role ensures consistent communication with stakeholders throughout the project lifecycle and drives successful execution across global programs.

You will provide thought leadership and vision to guide global business and IT process owners toward continuous improvement, establishing governance and best practices in program and project management. Your expertise in project and program management will be critical in managing and transforming infrastructure projects to include Enterprise, Cloud, and Cybersecurity, ensuring alignment with organizational priorities and risk mitigation strategies.

In this role you will report to the VP, Technology Project and Program Management and work a hybrid schedule (2 days in office, 3 days remote) from one of our local offices.

Responsibilities:

Strategic Leadership and Engagement

• Create and deliver compelling presentations for WK executives, other senior leaders, and customers.

• Enables adoption of AI within programs and projects with GIS.

• Manage the development, maintenance, and monitoring of Key Performance Indicators (KPIs).

• Work with IT executives to develop annual PMO plans with corresponding resources, costs, and tactical plans to increase the program's success.

• Collaborates with other IT teams and facilitate the definition of metric and needed reporting for portfolio of programs in scope

• Ensure security is top of mind for all program initiations, and that we always balance customer experience and WK Security risk and posture

Strategic Program Management

• Lead the group of GIS Project Managers to work on different aspects of GIS projects and monitor progress and adjust as needed.

• Accountable for managing and coordinating the information security projects.

• Accountable for the successful delivery of the GIS programs and execution of aspects of project life cycle.

• Build trusted relationships with internal and external (GBS, Divisions/BU) stakeholders and subject matter experts.

• Contribute to enhance the application-based security while working with different applications and business owners.

• Collaborates with other IT Functions to leverage capabilities as well as to provide with reports and information.

Resource Management

• Work with functional leaders ensure resource availability and allocation to required projects to reach objectives and help the functional leaders in managing resources in an effective and efficient manner.

• Assist in the development of business cases while working with the associated leaders.

• Manage ClickTime data tracking and developing meaningful actionable reports, as needed.

Demand and Intake

• Ensure PMO Demand and Intake has GIS representation.

• Leverage best practices, lessons learned and emerging trends to develop actionable roadmaps that will allow the GIS to implement program/project capability improvements in accordance with desired outcomes.

Training and Coaching

• Ensure all programs use best practices in change management to ensure both the success of programs as well as increase the experience quality of the programs in scope.

• Lead CoE for PMs with focus on adoption of best practices and AI tool implementation.

• Ensure programs Provide end user training as needed.

Additional knowledge and skills:

• Familiarity with lean and agile development processes.

• Strategic visionary - able to connect the dots within a global shared services context in moving from “forward thinking” to “seeing around the corner.”

• Executive level written and oral communication skills with a demonstrated ability to communicate and influence.

• Communicate complex problems to other people in a simple way that they will understand and work together to alleviate the general IT risk affected by the PMO program portfolios.

• Ability to work collaboratively and effectively with and manage relationships with all levels of employees and leaders throughout the Company.

• Demonstrated ability to get positive results through influence, persuasion, leadership, presentations, training, and group facilitation skills.

• Ability to balance organizational short-term and long-term objectives.

• Maintain continuous improvement mindset to improve PMO strategy while taking feedback from customers/leaders.

• Proactively seek opportunities to provide additional PMO value to its internal customers.

Qualifications:

Education: 

• Bachelor's Degree in Computer Science, Information Technology, or related field. Masters degree preferred.

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Experience:

• Prior experience in managing PMOs and PM CoEs.

• 10 years-of demonstrated progressive experience in IT Program Management and/or change and transformation management.

• 3+ years' experience with transformation of Enterprise. Infrastructure, Cloud Infrastructure and Security Infrastructure

• 3+ years’ experience with shared services model, vendor and/or managed services.

• Entrepreneurial mindset and proactive way to managing work.

• Able to deliver with limited oversight and take accountability of actions.

Preferred Experience:

• Project Management Professional (PMP), SAFe, and Lean Six Sigma certification preferred.

• Proven ability to solve problems creatively.

• Strong familiarity with project management software tools, methodologies, and best practices

• Experience seeing projects through the full life cycle.

• Excellent analytical skills

• Strong interpersonal skills and extremely resourceful

• Proven ability to complete projects according to outlined scope, budget, and timeline.

Benefits:

A comprehensive benefits package that begins your first day of employment. Additional Information: Wolters Kluwer offers great benefits and programs to help meet your needs and balance your work and personal life, including Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available - https://www.mywolterskluwerbenefits.com/index.html 

Wolters Kluwer strives for an inclusive company culture in which we attract, develop, and retain diverse talent to achieve our strategy. As a global company, having a diverse workforce is of the utmost importance. We've been recognized by employees as a European Diversity Leader in the Financial Times, as one of Forbes America’s Best Employers for Diversity in 2022, 2021 and 2020 and as one of Forbes America’s Best Employers for Women in 2021, 2020, 2019 and 2018. In 2020, we placed third in the Female Board Index, and were recognized by the European Women on Boards Gender Diversity Index. Wolters Kluwer and all of our subsidiaries, divisions and customer/departments is an Equal Opportunity / Affirmative Action employer.

To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we’re getting to know you—not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process.

Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.

Compensation: