At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit careers.klaviyo.com to see how we empower creators to own their own destiny.
At Klaviyo, our engineering, product, and data teams are building the future of customer technology at massive scale — solving hard technical problems, shipping rapidly, and driving outsized business impact. As the Director, R&D Talent Acquisition, you’ll play a critical role in shaping these teams by leading our technical recruiting strategy.
You’ll report to the Senior Director, Global Talent Acquisition and partner closely with senior technical leaders across Engineering, Product, and Data, as well as others across the business, to understand, anticipate, and deliver against Klaviyo’s ambitious growth. You’ll be empowered to think creatively about how to attract, assess, and close top technical talent — all while leading, developing, and scaling a team of high-performing recruiters.
How You’ll Make a Difference:
- Lead and inspire a technical recruiting team by setting clear productivity metrics, goals, and efficiencies that elevate performance and drive excellence.
- Partner directly with senior technical executives (CTO, VPs of Engineering, Product, and Data) to deeply understand their hiring needs and build strategies that deliver the talent needed to scale Klaviyo’s technical roadmap.
- Design and optimize technical recruiting processes, from sourcing through assessment, ensuring world-class candidate experiences and highly effective engineering evaluations.
- Innovate in technical sourcing by developing creative strategies across platforms like GitHub, Covey, JuiceboxAI, LinkedIn Recruiter, and technical communities, while tailoring approaches to diverse technical talent pools.
- Champion equity, diversity, and inclusion in technical hiring by building programs that expand access and opportunity, and using data to track and measure impact.
- Implement progressive global hiring strategies, collaborating with EMEA TA partners to build a consistent yet adaptable technical recruiting approach.
- Elevate candidate experience by ensuring communication, feedback, and technical assessments are transparent, engaging, and reflective of Klaviyo’s engineering culture.
- Train and mentor recruiters on technical sourcing, engineering assessment frameworks, and emerging recruiting technologies, fostering a culture of continuous learning and growth.
- Leverage data and insights to challenge the status quo, optimize funnel health, and continually improve recruiting effectiveness and scalability.
- Maximize recruiting technology by driving best-in-class usage of Greenhouse, LinkedIn Recruiter, Guide, BrightHire, and other platforms to boost efficiency and candidate engagement.
- Transform workflows by putting AI at the center, building smarter systems and ways of working from the ground up.
Who You Are:
- 10+ years leading Talent Acquisition strategies at scale, with significant focus on technical recruiting for engineering, product, and data functions.
- 5+ years of direct people management experience; preferably leading high-growth technical recruiting teams in fast-paced, agile environments.
- Strong understanding of technical talent markets and engineering assessment practices (coding interviews, take-home assignments, system design evaluations).
- Skilled at building trusted partnerships with technical executives and hiring managers, with a proven ability to influence and deliver at the executive level.
- Excellent written and verbal communication skills, with the confidence to represent Klaviyo to senior leaders and candidates alike.
- Deeply data-driven in how you evaluate recruiting health, sourcing strategies, and EDI initiatives.
- Maniacally focused on operational excellence and continuous improvement.
- Intellectually curious with a candidate- and customer-first mindset.
- Experience with Greenhouse ATS is preferred but not required.
- Familiarity with technical platforms and communities (GitHub, Stack Overflow, HackerRank, etc.) is a strong plus.
- You’ve already experimented with AI in work or personal projects, and you’re excited to dive in and learn fast. You’re hungry to responsibly explore new AI tools and workflows, finding ways to make your work smarter and more efficient.
Why this role matters:
At Klaviyo, we’re not just filling roles — we’re building the technical teams that will define the future of our company. This is a chance to own the strategy and execution of technical recruiting at scale, shape Klaviyo’s technical hiring brand, and directly influence how we attract, assess, and hire the best technical talent in the world.
Massachusetts Applicants:
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.
In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.
Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.
Get to Know Klaviyo
We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.
AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.
By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process. For more information about how we process your personal data, see our Job Applicant Privacy Notice.
Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.
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What We Do
Klaviyo (NYSE: KVYO) is the B2C CRM. Powered by its built-in data platform and AI, Klaviyo combines marketing automation, analytics, and customer service into one unified solution, making it easy for businesses to know their customers and grow faster. Klaviyo (CLAY-vee-oh) helps over 183,000 brands like Mattel, Glossier, Daily Harvest, and Liquid Death deliver 1:1 experiences at scale, improve efficiency, and drive revenue.
Why Work With Us
We refer to our employees as ‘Klaviyos’, and we make up a diverse community united around shared values: We’re curious, collaborative, driven, innovative, fun, and fully ourselves at work. No matter which team you join, your work won’t just impact Klaviyo. It’ll help empower our customers and enable creators across the globe to own their destinies.
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Employees engage in a combination of remote and on-site work.
