Director of Technical Solutions

IDMWORKS is an award-winning identity and access management (IAM) solutions firm that has been serving a wide range of sectors since its inception in 2004. As a firm that’s purely focused on IAM, IDMWORKS offers a comprehensive range of services designed to enable enterprises to effectively manage, secure and scale employee and customer access to systems, data, and software applications. This specialized service empowers organizations across key industries, including banking and finance, commercial and retail, healthcare, higher education, and government, to ensure secure and efficient access management.

IDMWORKS has been a pioneer in remote-work for 20 years with teams operating across the US, Canada and India. This approach has helped establish themselves as a leader in the field of IAM with their commitment to securing businesses and facilitating seamless interactions between companies, their customers, partners, and employees. This dedication has driven transformative growth in the organizations they serve.

Ready to become an integral member of a tight-knit team of IAM pros with a relentless commitment to delivering amazing customer experiences that create an environment where long-term business partnerships flourish? We anticipate what our customers need, chart a course for their success, and walk alongside them every step of the way. 

Position Summary:

We are seeking a highly skilled and experienced Director of Technical Solutions to lead our Identity client architecture initiatives and assist with pre-sales activities. The ideal candidate will possess deep expertise in Identity architectures and technologies, strong leadership capabilities, and a proven track record in designing and implementing complex Identity solutions. This role requires a strategic thinker who can engage with clients, understand their business needs, and translate them into effective Identity solutions.

Primary Responsibilities:

• Work in partnership with the IDMWORKS sales organization to assist in the discovery and solution creation of Identity capabilities for prospective and existing customers 
• Participate in and/or deliver Customer facing presales workshops and Identity assessments
• Present at Industry conferences on the behalf of IDMWORKS
• Act as a Liaison between IDMWORKS Sales and Practice Leadership teams
• Participate in the creation and improvement of new/existing IDMWORKS thought leadership
• Engage in Identity requirements gathering, analyze Identity processes, providing recommendations and proposed solutions to prospective and existing customers 
• Develop programmatic architecture and solution designs across multiple Identity technologies and functional areas to address prospective client’s challenges
• Lead Identity RFP responses and execute Proposal and SOW documents
• Remain current on Identity market trends, tools, methodologies, and best practices

General Business Responsibilities:

• Possess excellent interpersonal, oral, and written communication skills
• Ability to work in a team setting within a multi-task environment
• Author Identity and Sales documentation
• Communicate status including timely reporting and escalation of issues and risks
• Perform other duties as assigned

Position Requirements:

• A well-known Identity industry veteran.
• 10+ years of experience in Identity, with at least 5 years in an Identity leadership role.
• Strong pre-sales experience, with the ability to engage clients and articulate Identity solutions.
• Excellent communication, presentation, and interpersonal skills.
• A proven track record of presenting at Identity industry conferences.
• Extensive architecture and engineering experience with the following Identity ecosystem components:
• Creation and execution of the Identity ecosystem and Identity roadmap
• Integration of the Identity posture into the larger Cyber Security posture
• Identity Governance Administration (IGA)
• Life Cycle Management (LCM)
• Privileged Access Management (PAM)
• Multi-Factor Authentication (MFA)
• Single Sign On (SSO)
• Consumer Identity and Access Management (CIAM)
• Deep knowledge of Identity products and solutions, such as SailPoint, Saviynt, Ping Identity, Okta, Cyberark, Thycotic and others.
• Knowledge of enterprise directories (LDAP, Active Directory, etc.)
• Familiarity of Identity ecosystem enterprise systems (SAP, PeopleSoft, Workday, ServiceNow)
• Familiarity with Role Based Access Control (RBAC), Source of Truth (SoT), and Least Privilege.
• Familiarity with security/compliance standards, frameworks, and concepts (NIST, ISO, SOX, GDPR, Zero trust, etc.)

Preferred Education:

• Bachelor’s degree, preferably in an IT | Security | Identity related field or relevant Experience
• Identity Technology-specific training/certifications a plus
• Professional certifications in Security | Identity (e.g., Certified Information Systems Security Professional - CISSP, Certified Identity and Access Manager - CIAM) are a plus.

IDMWORKS is a forward-thinking company dedicated to providing top-tier identity and access management solutions. Their comprehensive offerings, coupled with their unmatched industry expertise and proven outcomes make them a valuable partner for enterprises needing to enhance their IAM program.

IDMWORKS provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, IDMWORKS will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at [email protected]