Director, Technical Product Manager - Digital Assets

Posted Yesterday
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New York, NY, USA
In-Office
Expert/Leader
Fintech • Financial Services
The Role
Own end-to-end delivery of digital asset custody products, including wallet services, key management, transaction workflows, integrations, controls, and reporting. Translate business and regulatory outcomes into requirements, acceptance criteria, and prioritized backlogs. Partner with engineering, compliance, risk, operations, and technology teams to deliver secure, resilient, auditable platform capabilities. Support UAT, operational readiness, audits, vendor evaluations, and go-live activities across multiple blockchain networks and asset types.
Summary Generated by Built In

We’re seeking a future team member for the role of Product Development Manager to join our Digital Assets team. This role is located in New York, NY


In this role, you’ll make an impact in the following ways: 

  • Drive delivery for key Digital Asset Custody capabilities (wallet services, key management, and operating workflows) by translating outcomes into clear requirements and a prioritized backlog.
  • Write detailed product requirements, define acceptance criteria, and partner with engineering to estimate, sequence, and deliver custody features such as deposits/withdrawals, transfers, whitelisting, approvals, entitlements, and reporting.

  • Work day-to-day with Compliance, Technology, Operations, and Risk to refine requirements, document control needs, and ensure custody releases meet client commitments and regulatory expectations.

  • Partner with engineers and architects to evolve custody services and integrations (APIs/events) to trading, settlement, and accounting platforms, with attention to resiliency, auditability, and operational controls.
  • Contribute to custody security and control design by capturing control requirements in stories, partnering on threat/risk reviews, and supporting evidence collection for audits (e.g., MPC/HSM usage, access governance, segregation of duties).
  • Own end-to-end feature delivery across custody workflows including UAT support, runbooks, and go-live readiness with operations.
  • Support build-vs-buy evaluations by gathering requirements, comparing vendor capabilities, and documenting tradeoffs across security, regulatory expectations, resilience, cost, and time to market.

To be successful in this role, we’re seeking the following: 

  • 12+ years of experience in product management or technical product management, ideally within financial services, or market infrastructure.

  • 4+ years of hands-on experience with digital asset custody, wallet infrastructure, or adjacent market infrastructure supporting settlement and safekeeping.

  • Hands-on technical fluency: ability to work with engineers on APIs/integrations, read logs and metrics, and use data to validate outcomes and troubleshooting issues.

  • Strong understanding of:

    • Digital asset custody operating models, safeguarding expectations, and control frameworks

    • Wallet types and architectures (hot/warm/cold), transaction lifecycle, and blockchain network mechanics (fees, finality, reorgs)
    • Key management and cryptography concepts, including MPC and HSMs, key ceremonies, backup/recovery, and secure signing

    • Operational risk topics for custody: approvals/entitlements, travel rule considerations, reconciliation, auditability, and incident response

  • Experience supporting multiple blockchain networks and asset types, with a pragmatic approach to adding new networks safely.

  • Experience delivering secure, resilient, and auditable software in regulated environments, including strong SDLC practices, change management, and operational readiness.

  • Proven experience delivering platform products end-to-end, translating complex technical concepts into clear roadmaps, requirements, and prioritized backlogs.

  • Execution focused with experience working with multi-disciplinary teams comprising product managers, designers, and engineers.
  • Strong communication skills with ability to gather requirements across cross-functional partners.
About the Team

At BNY, our culture speaks for itself, check out the latest BNY news at BNY Newsroom & BNY LinkedIn

 Here’s a few of our recent awards:

  • America’s Most Innovative Companies, Fortune, 2025
  • World’s Most Admired Companies, Fortune 2025
  • “Most Just Companies”, Just Capital and CNBC, 2025

    Our Benefits and Rewards:

    BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.

    BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.

    BNY assesses market data to ensure a competitive compensation package for our employees. The expected base salary for this position when employment commences can be found in the Job Info section at the bottom of the posting. 

    Base salary offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. Base salary is only part of the total rewards package, which may include eligibility for an annual discretionary incentive award. Subject to the terms and conditions of the applicable plans then in effect, eligible employees may enroll in a 401(k) plan as well as participate in Company-sponsored medical, dental, vision, and basic life insurance plans for the employee and the employee’s eligible dependents. Eligible employees also may receive other benefits (including various paid time off benefits, such as vacation and sick time), dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.

    If hired, the employee will be in an “at will” position and the Company reserves the right to modify base salary (as well as any other discretionary payments or compensation programs) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.

    Skills Required

    • 12+ years of experience in product management or technical product management, ideally within financial services or market infrastructure
    • 4+ years of hands-on experience with digital asset custody, wallet infrastructure, or adjacent market infrastructure supporting settlement and safekeeping
    • Technical fluency working with engineers on APIs and integrations, reading logs and metrics, and using data to validate outcomes and troubleshoot issues
    • Understanding of digital asset custody operating models, safeguarding expectations, and control frameworks
    • Knowledge of wallet types and architectures, transaction lifecycles, and blockchain network mechanics
    • Knowledge of key management and cryptography concepts, including MPC, HSMs, key ceremonies, backup and recovery, and secure signing
    • Understanding of operational risk topics including approvals, entitlements, travel rule considerations, reconciliation, auditability, and incident response
    • Experience supporting multiple blockchain networks and asset types
    • Experience delivering secure, resilient, and auditable software in regulated environments, including SDLC, change management, and operational readiness
    • Proven experience delivering platform products end-to-end and translating complex technical concepts into roadmaps, requirements, and prioritized backlogs
    • Experience working with multidisciplinary teams comprising product managers, designers, and engineers
    • Strong communication skills and ability to gather requirements across cross-functional partners

    BNY Compensation & Benefits Highlights

    The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about BNY and has not been reviewed or approved by BNY.

    • Healthcare Strength Health coverage includes comprehensive options with a $0‑premium plan for eligible lower earners, expanded mental‑health support with personalized therapy, and strong income protection through short‑ and long‑term disability. These features have been recently enhanced and are paired with dental and vision coverage.
    • Parental & Family Support Parental leave provides 16 weeks of fully paid time for all parents, with added support such as adoption assistance. This breadth offers strong coverage for major family events.
    • Retirement Support The 401(k) program includes a company match and Roth options to support long‑term savings. Additional financial programs like tuition assistance and savings vehicles complement retirement readiness.

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    The Company
    HQ: New York, NY
    41,739 Employees

    What We Do

    We help make money work for the world — managing it, moving it and keeping it safe. As a leading global financial services company at the center of the world’s financial system, we touch nearly 20% of the world’s investable assets. Today we help over 90% of Fortune 100 companies and nearly all the top 100 banks globally access the money they need. For 240 years we have partnered alongside our clients to create solutions that benefit businesses, communities and people everywhere.

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